1,242 ohio Used Car Dealers

They are liars, and breaking the law. - You got the right one today!!

This dealer lied to me about fixing my car. All he did was reset the computer. These people are breaking the law. I honestly didn't want to give the one star. This place is a total ripoff and Joe is an hibitual liar. I purchased a SUV from this place. On the test drive it was a bit shakey. I questioned the suspension, andJoe told me this car had a new engine, wheel bearings, control arms, and struts. I thought to myself get it checked. I drove the following day door wouldn't open, nor would the window come down. Returned it to masters that day to have it fixed. I wait there for two hours, and joe returned my car saying it's fixed. They very next day the window stops working again. I'm on my way to work, and I'm pulled over by Solon police. The officer satates I have no taillights at all, and tickets me. I'm driving along after my traffic stop, and the steering wheel starts to shake terribly. The service stability track light comes on, tire monitor, engine hot a/c off, and service engine. I take the car to have codes read, and it said EGR valve sensor $38, thermostat $28 wheel speed control sensors (which are located on the wheel bearing he said he fixed) $40 a piece, and Brake control sensors. Not to mention upper, and lower control arms. I called Joe very upset because these were all the same things he stated was new! Now mind you I'm no rookie so I made sure to record every encounter I've had with this dealership. I wanted my own personal record of his statements to me, and my own record of the shady deal. I called Joe he said bring the car back and he would fix it. He once again assured me that he replaced these items and didn't know what was going on. Joe kept my car for a week!! My brother is a retired certified mechanic. It doesn't take a week to fix these items. After a week I called Joe, and he said my car was fixed, and at the car lot. I arrive at the car lot, and now he's got a new deal for me! Instead of the initial $12,00 he was charging for the car its now $7,000, and he assures me again that my car is fixed. I thought my car was in a shop, or at least at the lot as he stated... Nope! My car was sitting in some backyard mechanic driveway on W.44!!! I drive off car runs ok steering wheel still shakey. After one week the dash is lit like a Christmas tree! I take my car into midas, and wouldn't you know none of the xxxx he said he fixed was replaced! All parts have serial numbers, and codes. Well when I took it to midas the firsr time to have the codes read the mechanic stored them in his computer. When I returned the car to him because I'm having the same problem. He reads the codes, then look at the parts, and tell me to get a lawyer!!!! The guy from midas told me that these were the very same got xxxx parts, and The only thing Joe did to my car was reset the computer to blank out the trouble codes!!!! I didn't even bother to call JOE! I called the attorney general, the better business bureau, and thank God my job offers legal sheild, and I'm meeting with an attorney 9/15/16 at 3:30pm. I made copies of the original deal for my records. Thank God! I faxed the paperwork as well as all the audio recordings of he full blown lies, as well as the part comparison print out from midas to the BBB, and attorney general! I'm now seeking damages, as well as my money back. I'm also going to fight to have this place closed for fraudulent business. I wanted so bad to believe this man because he seemed so sincere, and genuine. I'm so glad my dad didn't raise no fool, and was taught its always good to have proof! This is a shame... I just needed a steady stable running vehicle in the guidelines of the law! If Joe couldn't accommodate that he should've sent me about my way!! Please steer clear of this place, and I'm taking the necessary steps to have this business shut down. Mind you I haven't had my car over 30 days. It's been in the shop 4 times! Twice returned to him, and twice to midas. The attorney general's office, and my legal shield attorney informed me that more than twice in 30 days for the same problem violates the lemon law! People you don't have to take this! Do your research, and hold these people accountable for their actions!! What they are doing is against the law!!

Nick absolutely gave me good service. - dstachler12

Nick absolutely gave me good service. When an issue arose he went above and beyond to resolve it

I really enjoyed working with MMG group, will do more... - rm9999cm

I really enjoyed working with MMG group, will do more business in near future. Excellent staff and amazing team, always responsive and on point. No hidden fees and no pushing to buy extras

I drove up there I Looked at the vehicle I liked what I... - bartony716@gmail.com

I drove up there I Looked at the vehicle I liked what I saw but it needed a few things worked on asked him to fix them call me and I will catch the bus and come back to pick up the vehicle.

EXCELLENT Experience! - stacipalmer

Best buying experience ever hands down! I am a tough critique and not one to take the time to fill out surveys.....but doing so here is my pleasure. I cannot say enough good about Jon and the Roby experience overall. There were no silly games or unnecessary pressure. I wasn't talked into to staying on the lot for hours when I wanted to go see another car I was interested in. And when I called back to discuss purchasing their vehicle, we talked like two normal people and worked through an acceptable offer. That was it...easy, simple, professional, reasonable. And when I identified one minor issue with the car two days later, they took care of the problem at no cost to me. I will be a repeat customer and I highly recommend Roby to anyone considering purchasing a car from their lot. Good peeps!

Great experience. Mercedes was very patient, helpful and... - AndyB

Great experience. Mercedes was very patient, helpful and knowledgeable. The dealership really cares about the customer and they are very concerned with providing a quality used vehicle. I would recommend them to anyone looking for a used vehicle

Very bad - Nookgirl

The service department is worthless I didn't know when I baught the car it had already had one new transmission and after a baught it needed another transmission about 1 month. Before that I had it up because of a noise it was making sounded like the underneath of the car was falling out they told me it was missing a bolt and I didn't need to worry about it well it got worse took it back 2 more times to finally find out it needs a whole new suspension and they said u would have to pay for it which u didn't agree with because I had been reporting the issue 1 week after I got the car. And now after having the car for 3 months the underneath of the car when u put in reverse something sounds like it is dragging the ground. Nothing but problems after problems with this car never will I buy another car from those people never they don't need to be in business period. They rip people off.

We have purchased a number of vehicles from your... - Val

We have purchased a number of vehicles from your dealership. It is because of Heather Long and your great service that we have returned to your dealership once again.

I just bought my 5th car from this dealership. Every... - Steve S

I just bought my 5th car from this dealership. Every single purchase that I have made has been an awesome experience and a great deal for me. I would highly recommend this dealership to anyone looking for a good reliable and reasonably priced used car.

I purchased a 2014 Chevy equinox from these guys. - ashpainter2014

I purchased a 2014 Chevy equinox from these guys. It only had 64,000 miles on it and I purchased it in September and it's now the end of winter and I'm being told that the exhaust system needs two catalytic converters, a flex pipe and a new motor. I paid $10,000 for this car and as of right now basically it's trash just to replace the converters and the flex pipe is a $3,000 job and that's not even including the motor. I would personally never even consider buying a vehicle from this lot ever again because he didn't even want to change wiper blades or help out with a bent rim when we purchased it

Everyone was very friendly and professional. - Repoman

Everyone was very friendly and professional. Stress free pleasant process. Car was very clean when delivered.

Great people I've been back three times to purchase a - dougfish76

Great people I've been back three times to purchase a vehicle. And I'm sure I'll be back again

Don't go here salesman Robert is rude and told me to... - adamy2702

Don't go here salesman Robert is rude and told me to leave doesn't need my money bc I ask him a question i

A fantastic experience!!! - Cupid

They made buying a car very easy, the style welcome me and treated me but the utmost respect I felt very comfortable buying a car

Excellence - Ky Marsenburg

Steve Wulf is GREAT! The most friendliest dealership I have ever went to! I put in a credit app set my appointment and within an hour I had a car. I recommend these wonderful people to anyone. All i can say is thank you!

satisfied - CarGuru

great small business, great selection, willing to negotiate price, helpful in following up to see where my interest was, clean car, friendly service, support small businesses like this

Love my new car. - Megen Bashline

I would highly recomend this dealership and asking for Roger!. He had helped me through the whole process of trading my newer jeep in for an older one, and helping me understand everything much better. I couldn't of done it with out him !

Great owner and associates there. - Cody F

Great owner and associates there. Convinced us not to get insurance we don't need that's already provided. Very nice guy and helpful. If you are wondering why you should look into getting a vehicle from this dealership just think how it is leaving knowing that you are not getting screwed by higher charges, hidden fees etc. We are looking for another vehicle from them for my fiancé hopefully soon.

They worked with me on cash price but, getting the title - zee070622

They worked with me on cash price but, getting the title is a gigantic hassle. I was never told that their "system" for transferring the title would require me to travel 2 hours to their preferred notary. ANY other vehicle that I have bought in my 5 decades of doing so the title is sent via mail to my address. I smell a kickback in their "system". Ridiculous!

Good place we buy all our cars from there. - Big

Good place we buy all our cars from there. Easy transaction and fair price on our trade

Bought my Trax a month ago when I got it home the remote - Gman1020

Bought my Trax a month ago when I got it home the remote start didn’t work. Called Stacy she had me bring it back the next day they check it but didn’t fix it. I toke it to a dealership and they fixed it. I bought the vehicle as is but Stacy went above and beyond to make me happy. If you are in need of a vehicle pick this place they are fantastic. Stacy try’s very hard to satisfy every customer

I bought a 1997 Porsche 911 from Auto Assets years ago. - BKG

I bought a 1997 Porsche 911 from Auto Assets years ago. They reached out to me this week and after a brief conversation they sent me the maintenance records. Awesome customer service and I haven't talked to them in years!!! Thank you.

We have purchased 2 cars from this business. - Brogan

We have purchased 2 cars from this business. We were treated fairly and given honest information about each car. We had our mechanic check them out before we purchased them, and our mechanic found the cars to be in the shape that Colerain said they were. We will continue to do business here. Fair dealers with good cars!

My experience with Columbus Car Trader's Dominic D'Andrea - John E. Peters Jr.

My experience with Columbus Car Trader's Dominic D'Andrea was wonderful. From the onset he was open and straightforward with me about the vehicle I was interested in. After shopping around and landing in Dom's arena, he made me feel like a valued member of the community, and not just trying to make a sale! That in itself, made the difference for me and I felt I could trust in him to sell me a reliable car. Dom certainly is an asset to the business and I will always remember him.

Purchased a 2010 BMW convertible in Dec 2021. - Dick

Purchased a 2010 BMW convertible in Dec 2021. Car had some running problems and Rob took it back and fixed them at no cost. A short while later it developed more engine problems. Rob took the car in a discovered the problem. I had moved so really didn't want to to back and get the car. Rob repurchased the car from me at an extremely fair price. All thru the process he did exactly as he said he would do. They say they are committed to customer satisfaction and lived up to every aspect of it. I would highly recommend the dealership for a used vehicle of any type or model.

Helpful and understanding! - Badgalsavy

This is my second time buying a car from Steve. He’s awesome and is very easy going. I absolutely love my Cruze! Thank you!

Dover Dealership. - Cashier girl

I have never had a problem with this dealership. They have always treated me fair. When I have a problem with my car they fix it promptly. So glad for the warranty that comes with it.

OUT OF BUSINESS - YoYo

I purchased a vehicle from this dealership 12/2015 and I have not been able to obtain the proper title work. My vehicle is currently titled to someone else other than Phoenix. I am one of the 90 that has filed a complaint with the Attorney General regarding this issue. I have been given another 30 day tag however I was told by the DMV this would be the last one. Any other tags must be approved by the Attorney General's office.

Dez made our car buying experience as stress free and - tylercochran14

Dez made our car buying experience as stress free and smooth as possible! He was very helpful and everyone was friendly. Michelle was great to work with as well! We highly recommend Ricart and especially these team members.

Allison does a tremendous job in all aspects! - Adam59

Allison does a tremendous job in all aspects! From communication to customer service to sales!