1,548 pennsylvania Used Car Dealers

Van had engine/transmission problems. Wouldnt honor warranty - commonman

I bought an 07 Chevy Express 3500 van VIN#1GAHG35U571189625. It looked nice and drove fine on the test drive. When I drove it home - 50 miles - a service light came on and the transmission started shifting hard. Got it checked and the code was 0894, a serious problem with the torque converter requiring a trans rebuild. Ken had given me a written 30 day drivetrain warranty, but when I called him he first insisted that there is likely no problem and I could have the code cleared and probably never see it again. When I told him what I found in my research (garage, transmission shop, and online) he told me he wouldn't believe what my mechanic told me. He said I should bring the van back for a refund. (That's when I first got suspicious that he had already known about the problem.) And he refused to agree to honor his warranty. He also tried to convince ME to BUY an extended warranty "to protect us both." I looked up the warranty company he used and found 3 pages of bad reviews on Yelp. He acted surprised about that, and also admitted that they had "sifted through" various warranty companies before they started using this one. (Yeah, warranty companies will drop dealers pretty fast for selling warranties to cover known problems.) I told him that he already gave me a warrranty and I want him to honor it, but he refused to and insisted on me returning the van for my money back. Then I saw that the van was also pushing radiator coolant out the overflow pipe. Uh-oh, engine head gasket problem. Well, some more research (thanks Carfax) and I learned that the previous owner had taken it to a Chevy dealer to diagnose a service light and transmission shifting problems.(thanks for the info, Apple Chevrolet of York, PA) He chose not to repair it, and about 6 weeks later Ken at Plymouth Meeting Auto Sales had purchased the van. I also learned that Ken had the van for almost a year before I bought it. It's a far stretch to think that he knew nothing about the problem(s). I really liked the condition of the van otherwise and offered to keep it for a partial refund. Ken offered me $1,000. (The trans rebuild alone is nearly $2,000.) I did take it back and he refunded the purchase price and notary fees. I had lost several days to research, buying and returning the van, and the hassle of filling out forms and sending them to the state to get a refund of the sales tax. I'm still waiting for that. Bey (his salesman) was nice but didn't seem to know much. He referred questions to Ken. Maybe there's a reason. Ken came across as nice, honest, and reasonable before and during the sale. After the problem showed up, he was completely unworkable except for refunding the money. The price would have been right for the vehicle in roadworthy condition. But as he sold it, the price was $3,000-$4,000 too high.

The dealership was great. - brenda.lefever.bl

The dealership was great. Everyone was very friendly. Didn’t pressure us with our purchase. Expedited the sale and work with our needs.

Great experience! Vehicle looked identical to pictures on... - seanharrison

Great experience! Vehicle looked identical to pictures on web site! Price was fair and financing was easy to get with there help. I would definitely purchase a vehicle from them again! Thank You Sean Young

Don’t buy from them - Shawnaweiler

I am so frustrated. I bought my car from here in January of this year. They tell you there’s nothing wrong with the cars they sell you, then when you buy the car, you’ll notice all the problems. I paid $5K for a 2005 Chevy Malibu in Fair condition. My car had so many issues after buying it, within the first few weeks that I had to take it back to their “mechanic” twice. The first one was a complete idiot who treats his customers like complete xxxx. This mechanic was supposed to meet me at the shop to return my car keys to me around 5:45 before they closed one night and I got there and he was gone, and my car was locked with no keys. So I was left without my car since he left early when he told me he would be there, and also wouldn’t answer phone calls, what a surprise. He also had my car for over a week and fixed nothing. I never saw any repair orders either. The second “mechanic” they sent my car to, claimed to have fixed eveything that I said was wrong with it on top of whatever the codes said needed to be fixed. I wrote him a list of what needed to be fixed and of course, my car was here for a week too and when I got it back most of the stuff wasn’t fixed. I believe they just shut off the check engine light and slapped on the inspection stickers because my car now, a few months later is showing the exact same problems and my check engine light is back on. Now my car won’t start, and it’s not the battery. I was shocked when I checked the codes for the engine light and it was eveything they had claimed to have fixed on my car, but still never saw any repair orders and the things I asked them to fix never got fixed. On top of all those mechanical issues, My shifter knob is falling off, ever since I bought the car, my trunk button doesn’t work so you have to turn the car off every time you want to open the trunk (which is just inconvenient), my car also never had any floor mats which also could’ve been cheap to put in before selling it. DONT TRUST THESE PEOPLE. ALL THE GOOD REVIEWS ARE FAKE, YOU CAN TELL JUST BY THE NAMES & THE WAY THEY ARE ALL WRITTEN!!!

Great dealership - Felicia Wilson

I was very pleased at how helpful the guys are that the dealership.There very fast pace and family like business.i recommend this dealership for anyone.

Do not trust anything they tell you - mc1457

Javid sold me a 2005 Tacoma. He pointed out it's PA inspection. He told me how he had the frame inspected and undercoated. Then 2 weeks after the deal it failed VA inspection due to rust in the frame that was covered up with plastic filler and painted. It is so unsafe that I can't drive it. Before you buy a car from Wali's Auto Sales have it inspected by a reputable local garage (not Team One who did the PA inspection).

This sales person needs to be in a different type of... - sabbah.adam

This sales person needs to be in a different type of business in which he shouldn't deal with the public.The customer service is so bad that i was shocked, and it turns out that i am not the only one who was treated this way. I don't understand how could they operate such a business.

At All Costs, Avoid Kia Robinson — Dishonest, Negligent, - Michaelbaird42

At All Costs, Avoid Kia Robinson — Dishonest, Negligent, and Unaccountable If you value honesty, accountability, and your warranty, stay far away from #1 Cochran Kia Robinson. I brought my 2020 Telluride in multiple times with serious oil consumption concerns well before 100,000 miles — while still fully covered under Kia’s powertrain warranty. The dealership: • Failed to open a warranty case when I reported the issue at 92,981 miles • Delayed action until 97,058 miles, when oil levels were already dangerously low • Conducted an oil consumption test but provided no documentation, protocol, or follow-up • Claimed the result at 98,149 miles (down 1 quart in 1,091 miles) was “acceptable,” even though that’s Kia’s maximum threshold per TSB ENG222 • Misled me by blaming spark plugs as a “contributing factor” to oil consumption — a mechanically false and deceptive claim • Failed to document a follow-up visit at ~100,078 miles where oil was once again low • Left me stranded when the engine failed at 100,698 miles, just outside warranty, now facing a $7,450 engine bill with no coverage I have now filed a BBB Auto Line complaint due to this dealership’s gross mishandling and Kia’s refusal to honor their own warranty standards. This dealership had every opportunity to do the right thing — to document issues, escalate the case properly, and stand behind the warranty. They failed at every turn. I was ignored, misled, and left with a massive repair bill for a known Kia defect. Don’t let the friendly front desk fool you. Protect yourself. Go elsewhere.

Quick, easy, efficient, car was exactly as advertised. - sgprov

Quick, easy, efficient, car was exactly as advertised. Rep was knowledgeable with out of state tags

We just purchased a great used Mercedes Bez from - eennis3

We just purchased a great used Mercedes Bez from Automotive Network. They were so easy to work with. We were looking for a GLC 300 and they had two of them, both in great shape. They were up front and honest and we had the sale wrapped up in 20 minutes! It was by far the best car buying experience we have ever had. We will go to them the next time we need a solid used car. We will be sending our family and friends to them as well!

A great experience at Baileys Garage. - James T. May

A great experience at Baileys Garage. The sale team was very nice and managed to get a great deal on an almost new 992 Turbo. I am very satisfied!

No pressure!!! - Greekboy

I finally found a dealership where I didn't feel pressured! I'd like to thank Mr. John Ramano and "Best Buy Preowned", for helping me get into my 2013 Jeep Wrangler. I've always wanted a Jeep and you made the process so easy and again, pressure free, even down to the financing. Thank you again and I will be telling my friends and family about y'all!!!

I'm very happy with my car - gr8rn

BNM Auto sales is the best used car business I have ever visited. Every single employee went out of their way to make me feel comfortable with them. By the time I had test driven the car I wanted to buy, I felt very confident that I was making a good purchase. This company stresses that they want my return business, which they will get. In the end, I bought a 2000 Acura and I love it! also, the car fax report was in the car so the passenger could read it during the test drive.

Service sucks - Iwilltellanyonethatwilllisten

Service was so bad they would not return my call on my 8speed trans.when as found out that a tsb was issued to fix my problem. I had another dealer perform the tsb. My trans is working as it should currently.

Absolutely phenomenal! - Ben

Absolutely phenomenal! Very honest and friendly staff who are actively interested in helping you find the right car. Everything looked very well-kept and maintained, with my own 2013 Honda Fit being in excellent condition at a fair price. Car Logic demonstrated nothing but patience and accommodation with me, and I'd recommend them to anyone looking for a good deal on a used vehicle

I was sold a 2014 Jetta that I purchased for my son. 2... - shawnstyles3

I was sold a 2014 Jetta that I purchased for my son. 2 months later the APC light comes on. We go have it checked and we're told there are 18 other warning lights that have been wiped away or suppressed so it could be sold. This is criminal and the lady who sold it knew it was for my son, so she knew what danger she was putting him in.

I Leased a 2022 Honda Accord last year from Apple Honda - coates424

I Leased a 2022 Honda Accord last year from Apple Honda of Hanover because I gave my leased Subaru Outback to my daughter for school. My Honda was Great on gas. But I always wanted a truck again. Called up Sang to see if any Ridgeline were available in white. No success but he gave me some great option on other colors. I went (Black) and I'm glad I did! Beautiful color, Wonderful Price, & Wonderful Customer Service from everyone and yes, I leased the Ridgeline also. And guess where I will be going once this lease is up. So Matt GM, Sang Thaddeus, Jordan & Matt in parts. Thank You!!

We went to this dealership on the advice of a friend. I... - bigapple59

We went to this dealership on the advice of a friend. I expected the typical used car sales speech, but was treated to an honest, helpful sales approach. Dave advised us how to watch for hidden expenses. Since I was a fond reader of consumer reports and a seasoned buyer, this caught me as off guard....you mean a dealer that tells you all the tricks of the trade up front. Well it worked as he earned my trust. This trust was to be fulfulled later. The car was a purchase for my daughter and we did run into a snag with a repair. However, the dealership went above and beyond my expectations with the repair and I could not be more pleased. When it is time to look for another used car for the family, this dealership will be the FIRST, and likely, only stop. BTW, I do not know the owner or family outside being a customer so there is no bias to this report. This dealership IS that good!

This was the easiest purchase of a classic car I have... - rthvac

This was the easiest purchase of a classic car I have been through. The staff and owner were so knowledgeable about the car. They sent the classic car to a old corvette specialist for minor repairs to the car. Highly recommend for newer and classic cars and trucks

Staff was pleasant enough but the cars I wanted were - ralphbaly62

Staff was pleasant enough but the cars I wanted were already sold. Also was disappointed that they don't accept trades.

Negative Review - AuctionBuyer

Negative Review: Beware of dishonest and unethical business practices by Edward Colosimo Auto, also operating under eBay account 'erwo6817'. This company repeatedly offers "No Reserve" auctions, but refuses to honor the sale. Their lack of commitment to contractual agreements should serve as a red flag to potential buyers.

Great experience - Bev M

I bought my 2012 Audi A4 from Empire Motor Auto Sales and I am so happy! I reached out to Alex and Dan multiple times for questions and test drives, and they helped me through the entire process. Ive had the car now for 4 years and I still love it. Runs great and I got such a great deal.

Great experience! - VolvoFam913

Wonderful place to buy a used car. Called ahead and Frank was very laid back, no pressure at all. We drove 2 hours to see a 2012 Volvo I’d had my eye on for a few days - Frank held it for us the day of so it would still be there when we arrived. Car was beautifully cleaned, practically immaculate for a used car. Frank worked with us even through a hiccup with our credit union. Looking around the lot it was clear they looked for quality cars and took good care of them while they were on the lot. Car was priced just under KBB fair market value and was an excellent deal. Had no problems at all with it on the two hour drive home through cities, mountains, and interstate highway. I’m thrilled with the purchase! Very friendly service, even interacting with my two little boys and giving them “Car Fox” stuffed animals to play with. Would highly recommend!

Still waiting...3 weeks and counting - Car Buyer

Plan to wait a month to 8 weeks to get vehicle...if it ever arrives. Mine never did. Communication from dealership after they had my money was horrible. When he did communicate, he was very unprofessional.

Honest reliable aim to please - fordf250

very fair prices, cars are clean , all fresh fluids and just good all around people. mine came with all new brakes and tires. could not be happier.

Oleg Golotin. - Ben

Oleg Golotin. Great guy till he screws you over and lies. Bought a 2017 QX70 from him and he told me multiple times what a great car it is and how happy I would be with it. I took it to Faulkner Infiniti today (about a week after purchase) for an oil change and some strange issues I was having: The passenger FR seat needs $10K (not joking) to fix the Occupant sensor b/c the seatbelt light is on even when nobody is sitting in the seat. They are telling me the right front headlight needs replaced for 3K. All filled up with water. They are telling me the car is really in bad shape and that the accident did a lot of damage to the car. They also told me it looks like the car has water damage. Both nozzles for the window washer are broken. Didn’t even ask how much that was b/c I was so destressed that I stopped listening. Said the belt needs replaced b/c it is heavily worn. Didn’t get a quote on that. Also a lot of moisture in brake fluid (needs flushed) Even if I didn’t take it to the dealer these repair would be cost prohibitive for this vehicle. Oleg is very responsive until the deal is done and then he is nowhere to be found. BUYER BEWARE. I WOULD NEVER RECOMMEND DEALING WITH OLEG OR FIVE PLUS AUTOHAUS

Friendly and courteous sales people. Good quality... - ramarting

Friendly and courteous sales people. Good quality vehicles. Honest about repairs and known problems ( if any) and does not try to hide flaws. Vehicle pricing is excellent and even has a few basement bargains. I highly recommend the dealership if looking for a used vehicle.

Great Experience - kpm280

My Fiance and I went there to look look at some cars that we had saw online. When we got there we were greeted right away and asked if we needed any help. He told us the prices of the vehicles that we were interested in and let us look at our own pace. When we found the one we wanted, he got all the paperwork going while we took it for a test drive. We were in and out within an hour and had a great deal. Everyone there was very friendly and made us feel welcome not pressured to buy. When we go to get our next vehicle we know where we are going to look first!