Truthfully I have never had a worse experience than... - drew.cox96
Truthfully I have never had a worse experience than dealing with this dealership. I have a 2020 Dodge Ram 1500 that needed a heater core replacement. The replacement took 11 days (without a loaner i might add). I get the truck back and it was whistling like a hot tea pot. I take it back to the dealer and they take it for another 3 days. Saying they went through the dashboard again and found nothing they write it up as a faulty windshield. Get the truck back, have 2 windshields put in and the noise persists. Upon my own search I found 2 bolts missing from the dashboard that were xxxxxxx in air (which how do you miss that mistake twice) I told the dealer about it and they finally addressed it and told me they would reimburse me for the cost of the windshields. Which is only right because it was their employees sheer ignorance and negligence that caused these problems. However, they would not and did not, I had to go through Ram Customer Care. To top it all of the service manager is absolutely useless, alluding problems and not very professional in mine or my case manager's opinion. I would not recommend this dealer to anybody looking for good, reliable service.
Read More
Dealer Reviews
Cars for Sale
Dealer Log In