3 Audi Dealers near 55423near 55423

Love that they help me understand and had patience. - Teenahetzel

Love that they help me understand and had patience. The waiting area is comfortable and nice. People are very polite.

Did not purchase. Jon Henry, however, was next-level... - nopher02

Did not purchase. Jon Henry, however, was next-level helpful. I inquired about a couple of cars they had and he was a pleasure to talk to. Very honest, helpful, thorough and funny. Once it became clear they didn't have a car that would work for me, he was still very friendly and helpful. The pièce de rèsistance came when I had a question about a car that wasn't even at his dealership. He asked me to call him at home - on his off day - and chat about a car he wasn't even going to be able to sell me. VERY COOL!!! So yeah, Jon Henry is a super stand-up guy. I'd buy a car in a heartbeat from him if he had one to sell me. :)

This dealership fell far short of expectations when I - MSilverman

This dealership fell far short of expectations when I purchased a certified pre-owned Audi with an Audi exclusive special paint color. I bought the vehicle sight unseen from 18+ hours away, relying on their assurances of its "showroom" and "immaculate" condition, and a clean Carfax. Unfortunately, the reality proved to be quite different. Roughly a month after receiving the car, as the initial heavy wax coating began to fade, the true state of the paintwork became apparent. What I anticipated as minor clear coat issues were revealed to be far more significant upon a professional detailer's inspection. The findings included several body panels containing filler, a clear coat respray that extended onto window seals, widespread light and dark paint, overspray in inappropriate areas, and peeling clearcoat in various areas. To get a second opinion, I brought the car to a reputable local body shop. Upon learning the vehicle was certified pre-owned, they expressed surprise at the “garbage” quality of the previous bodywork and opted not to undertake any repairs. Seeking a resolution, I contacted the sales general manager via email and followed up with a phone call. The response I received was dismissive, combative and rude. The GM stated they would not take any action and suggested I should have visited the dealership before purchasing—a suggestion that conflicted with their initial description of the vehicle's condition. When I mentioned involving Audi corporate, the sales GM ended the call. Subsequently, Audi corporate intervened and requested a response from General Manager Joe Boscco within two business days. To date, I have not received any communication from Mr. Boscco or his team. It's concerning to note that I read another review from three months ago with a similar complaint for hidden paint/bodywork, which also appeared to remain unresolved by the dealership. I advise potential buyers to exercise caution when considering any used vehicle from this dealership. My experience left me with an overpriced car that was not as represented.