9 Ford Dealers near 62995near 62995

Easy process but didn’t explain in the finance office - chadbdeaton

Easy process but didn’t explain in the finance office thoroughly. It felt somewhat rushed, but everyone was nice. I’ll need to sit and actually read what I signed. But love the truck!

Extremely disappointed with how this dealership handled - carriestrang

Extremely disappointed with how this dealership handled our attempt to purchase a Bronco. At closing Thursday, I told salesman Mason that my dad was ready to put down a deposit to hold the Bronco until Saturday. Mason told me that he would call my dad at 8:30 Friday morning to take the deposit over the phone. He specifically assured me the Bronco could NOT be sold before then. My father is 91 years old and was buying the Bronco for his grandson who is in college and needs something to drive. My father still believes that a man’s word is worth something. Mason never called. At 10:30 Friday morning, he wasn’t even at work yet. Between 10:00-10:30 they sold the Bronco to someone else. A man’s word apparently means nothing anymore. The ONLY reason my dad wasn’t able to buy this truck was because we relied on Mason’s assurance and his promise to call the next morning. In addition, I spoke with Chad the manager because he was going to “get to the bottom of it and call me back”. Never happened. I have called him three times to no avail. I genuinely don’t expect to hear from him. That is absolutely unacceptable.

We had the very best experience buying a Ford Expedition - thamom

We had the very best experience buying a Ford Expedition from this dealership! There was no high pressure, no hidden fees, just very patient with us when we were trying to decide between a 2024 and a brand new 2023. We highly recommend the staff! We really like our vehicle and would certainly buy from them again. Thanks for a great experience after a horrible experience in Jackson, TN!

5 star experience - Lisa1

This was my family's first experience at Jim Hayes. I think Chris Street was the perfect Salesman for us. He was recommended by family friends. he was very professional, polite, easy to talk to and personable. We will definitely give Chris Street a shot at our future car purchases! Thanks, Chris!!

Recall - Martin2018

Service was quick and easy. We set up and appointment on Monday morning dropped it off that afternoon and picked it up the next day. Thanks

Easiest car I’ve ever bought! - Hairfixer

Easiest car I’ve ever bought! Quick and efficient salesman! Noah was very friendly!Perfect! Very easy to work with! I’ve told several people how nice the dealership was!

warrenty repair - leaky pan

Absolutely the worse dealership for service. I scheduled an appointment for leaking oil pan and blown rear shock. They ordered a gasket for the oil pan leak and a shock, which took over 3 weeks to get. Did not call to schedule appointment, so I called them after about a month. I was told 5 weeks till I could bring in for repair. That appointment was cancelled and quickest I could bring in was 3 weeks later, Memorial Day weekend. So this service department is either so understaffed they don't have a mechanic or they do not want to do warrenty work. 3 monthes to schedule a repair......really??? Called Van Drunen Ford, they had the parts, and scheduled the repair in 2 DAYS! Unfortunately the Bob Harper Ford did not see the BIG CRACK in the oil pan which also had to be replaced. I would NEVER refer to this dealership!

My husband and I had an excellent experience at Purchase - kbell42001

My husband and I had an excellent experience at Purchase Ford. We were treated respectfully and not pressured to purchase a vehicle.