16 Ford Dealers near 65355near 65355

The staff was polite and professional plus they listened - rdan

The staff was polite and professional plus they listened to my thought as to what I wanted in a vehicle.

I WILL NEVER BE BACK TO THIS DEALERSHIP SPECIALLY IF - SARAS

I WILL NEVER BE BACK TO THIS DEALERSHIP SPECIALLY IF CHRIS SHEETS IS THERE. I PURCHASED A CAR FROM THERE BROUGHT IT BACK WITH COUNTLESS REPAIR ISSUES, THEN MY CAR BLEW UP AND HAD TO BE TOWED BACK TO THE DEALERSHIP. TOOK THEM OVER 3 MONTHS TO FIX IT AND THEN WANTS TO CHARGE MORE FOR MORE PARTS, SAYING IT ISN'T UNDER WARRANTY. MY SALES PERSON WAS GREAT BUT HAS NOW SAYING NOTHING HE CAN DO. BUT THE MANAGER OF THE DEALERSHIP AFTER I HAD TO KEEP BRINGING MY VECHICLE BACK SEVERALY TIMES RUDE HATEFUL AND REFUSED TO TAKE CARE OF MY ISSUES UNTIL IT BLEW UP. THEY WILL NEVER GET MY SERVICE AGAIN. I WILL NEVER TRADE OR GIVE THEM A GOOD WORD. I HAVE DEALT WITH DEALERSHIPS AND THIS IS THE WORSE ONE BY FAR. I HOPE THE OWNER NOTICES THESE COMPLAINTS AND HAS THESE ISSUES TAKEN CARE OFF.

Mike and Eric always do a great job explaining service - Bronco Lover

Mike and Eric always do a great job explaining service work. Lucky to have them in Versailles!

They were very nice let me drive the car I asked him if... - rkreisel47

They were very nice let me drive the car I asked him if they would come down and I said no I told him how much I could put down they put it into the manager and it came back approved

Service was prompt , & folks very interested in getting - jwiss46

Service was prompt , & folks very interested in getting my car up to top shape. One issue was resolved very courteously to satisfaction. Will definitely be back!

I went to Gregg Smith Ford for an "Invitation... - jwil40

I went to Gregg Smith Ford for an "Invitation Only" sale on used cars and trucks. I decided that I would like to purchase a new F-150 2006 model truck based on the current rebate in order to help pay off a 2001 Explorer in which I was upside down on. I received pre-approval on my financing and was convinced by my salesman "Jason" that the only Ford truck I could get into was a "XLT" Supercab so I pursued the purchase until closing time at which time I was handed the keys and told to drive the vehicle home with me and fax them financial verification the next day in order to complete the sale. I sent the papers at 0800 the following morning. Around 0900 my phone rang and the salesman informed me that I needed to return the truck immediately because Gregg Smith was angry that a new truck went out overnight and according to the salesman, the GM was "chewed out" for violating Gregg Smith's policies on new truck's not being allowed to go home with the customer until after all contracts were signed and the deal was complete. I told the salesman that I was at home alone with 3 small children and that I couldnt possibly return the truck until the following morning or later on that afternoon. I was put on the phone with the GM who couldnt care less what I had to say as his primary concern was the immediate return of the truck and the pain from his early morning xxx chewing ceremony. I informed the GM that if I returned the truck to Gregg Smiths Ford, I would have no reason to return to complete the purchase as I live only 5 minutes from Warrensburg Ford and 40 minutes from Gregg Smith. I was basically informed to return the truck ASAP and if I didnt return, so what. I complied immediately. I went in to speak with the General Manager who listened to me for 3 minutes before deciding to tell me as he was standing up from behind his desk that he would not show me any of the numbers associated with our deal ( I told him that I didnt even know how much I was paying for the new truck yet or how much they were paying for my trade in) and that he needed to go test drive a potential trade in so he could make some money!!! He walked out on me leaving me sitting in his office wondering just what the heck happened. On Monday morning (2 days later) I drove to Warrensburg Ford and told them the story. I was told to find a truck and take it for a drive for as long as I wanted to provided I left my trade in and copy of DL with the dealership. I selected a 2006 Ford F-150 "KING RANCH", loaded with every option avaliable. The General Manager personally ensured that my visit was pleasant and that any problems were handled by him. Within a couple of hours I was waiting for my new King Ranch to be driven over from the reconditioning / cleaning bays and by 4PM I was on the road home. Warrensburg Ford not only got me into a King Ranch for 75.00 more a month than Gregg Smith Ford but they received my highest ratings in all areas of the sale through delivery. I received a better interest rate on my loan, they showed me the dealer invoice and they doubled the dollar amount for my trade in over Gregg Smiths embarrassing offer which they refused to budge on by as little as 1 cent in order to make a sale. To top it all off, I watched 100 plus customers during my 10 hours of sitting around the showroom receive their free advertised 5 piece luggage set and scratch off tickets just for stopping by. Most of them didnt even have an interest in buying. After all was said and done, I wasnt even offered my free gifts. If you are looking to buy a new Ford, I suggest staying far away from Clinton, MO and Gregg Smiths Ford. My one experience was bad enough to keep me away forever and to recommend Warrensburg Ford for a fair, low pressure, upfront deal.

My car and it's engine made it 17 miles before it overheated - I buy a lotta cars

After having the dealership replace my engine with a used, warrantied engine and Rick Ball Ford-Lincoln in Sedalia, MO said they would warranty the labor for my 2013 C-Max Energi. The car & I made it 17 miles out of town then the engine overheated. I asked them to come get me and my car. They told me to call a tow truck and get a hotel. I finally made it to my hotel almost THREE HOURS after I initially arrived at the dealership to take my car home. C'mon guys. You should have sent someone to pick me up and take me to a hotel or offer me a loner car when I asked. Instead Troy the service department manager just went home early. The general manager, Ryan Ball, told me he couldn't help since Troy wasn't there and wasn't answering his telephone to approve any help aside from paying for the tow truck. I thought his job as general manager was to take care of his customers. In perspective the date was 20/20/2018 please check the Sedalia, MO weather to see it was freezing rain that night and they just left me on the side of the road after spending well over $3,000.00 at their dealership on an engine they promised they would warranty all labor on. The next morning they made it to where my car won't overheat but the check engine light is on, service engine light is on, the car always thinks it's plugged in and takes about a minute or two of menu toggling to tell the computer it's not plugged in. When I called and told the general manager, Ryan Ball, that I expect him to pay for my hotel room in addition to the tow truck bill (which they already agreed to pay for) and fix the service engine/battery lights so I can know the car is safe to drive he told me his dealership is done working on the car. I was polite throughout the entire process which has me baffled why Ryan Ball would talk down to me and call me a liar. Even afterwards I simply let him know that I have written documentation that disproved his reason for calling me a liar and read him the two sentenced he was told about verbatim.

Although I did not purchase the vehicle that I was - Airdale

Although I did not purchase the vehicle that I was interested in I have to tell you the superior interaction with Bill was unparalleled among dealers I have encountered in my lifetime. He made the whole process comfortable, easy and friendly. Always straight forward. No pressure, just friendly facts. He responded quickly and honesty to my questions and requests. The deal was good. But for other circumstances I would have purchased. I would start with Zink next time for sure.