6 Kia Dealers near 70433near 70433

Holly, Collin, and Tristan were fantastic. - ssramms

Holly, Collin, and Tristan were fantastic. They were so patient with me and worked so hard to get me everything I wanted. I would highly recommend them to anyone.

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PLEASE, PLEASE, PLEASE do your research before purchasing - Rob

PLEASE, PLEASE, PLEASE do your research before purchasing from Tameron Kia of Westbank. My experience has been extremely disappointing and stressful, and I feel obligated to share it so other customers can make an informed decision. 1. Financing: I was told by management that the dealership would only work with me on the vehicle price if I financed through one of their preferred lenders because the dealership receives a financial incentive from the lender. I was then encouraged to refinance with my own bank afterward. When I attempted to pay off the loan, I experienced significant difficulties and was told the payoff check had been lost. I was given additional requirements to prove the payment had been sent, which created even more frustration. 2. Mileage: I test-drove the vehicle with approximately 17 miles on it. After purchasing it and taking it home, I discovered the mileage had increased to approximately 181 miles. When I questioned the dealership, I was told that I must have driven a different vehicle. I know I did not. I had recorded the VIN when I test-drove it because I needed it for an insurance quote, and the VIN matched the vehicle I ultimately purchased. Yes, someone took a ride in it. It wasn't me. 3. A problem with the vehicle: This is the most concerning part. I was originally prepared to order the vehicle because the dealership did not have the configuration I wanted. Then, suddenly, a vehicle matching what I wanted became available. It wasn’t visible on the lot when the salesperson and I walked it previously. I was told that one of the cameras was not working, but the salesperson assured me that the vehicle only needed an overnight system update because it had not been updated recently. There was an update notification on the screen, so I trusted what I was told and took the vehicle home. The update did not fix the problem. I purchased a new vehicle, yet it has now been in the service department for approximately four weeks, and I still do not have my vehicle. I purchased this vehicle because I wanted to get away from the stress and uncertainty of owning an older vehicle. Unfortunately, I have ended up with even more stress from a brand-new one. What makes this especially difficult is that I have recently been blessed to overcome my battle with cancer. After everything I have been through, I wanted this purchase to bring me some peace of mind — not another major source of stress. I trusted this dealership, and I regret that decision. My advice: Please don’t make the same mistake I did. Take your business elsewhere. I wish I had.

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Great place to get a new Kia. - Propnut67

Great place to get a new Kia. The sales person Rachel Saavedra was awesome We will use her again in the future. The finance manager was awesome to he did his best to get use what we wanted.

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Thank you Robert Jenkins, Service Advisor, and Glen - christopherperagine

Thank you Robert Jenkins, Service Advisor, and Glen Herbert, Service Manager, for making sure the right work got done to maintain my new-to-me 2019 Kia Soul !

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We were shopping online for a Kia and found a nice option - IWEfail

We were shopping online for a Kia and found a nice option at KIA of Covington. We live a few hours away so trying to do as much online/phone as possible. Their website showed a dealer and financing discounts that made the price very attractive. We contacted dealer (Taylor was the salesperson) to get info on trading our current car, submitted all requested info and photos about our trade, and were quoted a trade-in value that would be acceptable to us. We asked for the deal to be sent to us in writing for review, which Taylor promptly did. We were told that Kia of Covington prided itself on simple, honest, upfront transactions so were were optimistic and anxious to get the written quote. Being a number-crunching-nerd, I ball-parked what I thought the quote should look like. When we got the quote, it was about $7400 more that I was expecting. The trade in allowance was wrong, the doc fee was wrong, the sales taxes were wrong, and they added a "window etching" fee and a separate "Government Fee" that I still don't understand. After a few phone calls they adjusted the number to make it "only" $3150 more that we were let to believe/quoted (misled) it would be. What we hoped would be a simple and clean transaction, became very complicated and created mistrust and frustration. My advice? If you are shopping at Kia of Covington, check the numbers, challenge anything that looks wrong, don't let them add any xx charges or fees in the contract. And if you feel yourself getting frustrated, it's time to just walk away. There are other dealers.

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