9 Volkswagen Dealers near 75703near 75703

I would definitely recommend this dealership to anyone - mahogany.lacour

I would definitely recommend this dealership to anyone looking to purchase a Genesis! Great customer service and very professional environment!

The workers were very nice and got my car inspected in - Attiecrews

The workers were very nice and got my car inspected in about two hours giving it back sparkling clean

Very efficient and professional. - tommysynan

Very efficient and professional. Very little wait time and job was done within the time estimate.

We went their on 4/24 to look at 2018 Honda Odyssey and - jojojavier36

We went their on 4/24 to look at 2018 Honda Odyssey and ended up buying it. Unfortunately, we are short of time and they are aware of the time that we have to leave to pick up our kids at school and has to drive an hour. The sales agent OKLA told us just to contact him and bring the vehicle back so they can check and fix some issues that we agreed upon and we will have a loaner car while they are fixing the van. This gave us the assurance to take it home since we were told by our sales agent OKLA as it was approved by the sales manager Steve Martin that we can bring it back and they will fix it. We took picture again of the concerns that we need to be looked at and fix and sent the pictures directly to our sales agent’s cellular phone (4/29/26). He replied “so sorry about that”. Then I replied if I can bring it back that Saturday (May 2, 2026). But I have NOT received a single reply. Not receiving a response from him is unacceptable and unprofessional. Fast forward, my wife called the sales agent on May 1, 2026, fortunately he picked up the phone but was told that he will talk to his service manager and will call her back. My wife told him that she will wait for his call and the agent said “sure, i will call you”. So, did he call back? NO! Unacceptable and unprofessional. Then my wife called him again on May 8, 2026, he hang up and texted “i will call you later”. Did he call back? NO, again! all promises that never ever happen. I txted him and he never reply. Unacceptable and unprofessional. My wife called him not once but twice but he just told my wife I will call you back. We also called the store and they told them our concern and they told us we will forward this to our sales manager and after 2 weeks NO call whatsoever. The incompetency, disrespect, and disregard of these people leaving us hanging here with no assistance or any communication to fix the problem. We came to your store with decency and respect to the people we talked to and now you treat us with disrespect and neglect by NOT responding to our text our NOT calling us back addressing the concerns we have in the first place! I have never seen a level of utmost disrespect these people have towards their customers. We dont want to embarass people or put up a bad review but the owner of Clay Cooley of Volkswagen should be aware of these practices their employees are doing behind his name, legacy and company. Sales Agent Okla and sales manager Steve Martin is an EMBARASSMENT to your company. Mr. Clay Cooley, I know you work really hard to earn the respect and commitment of your customers but what these people did to us was pure intentional and incompetency. I know we are not getting any response from these people anymore but we just want you as the owner to know what is happening to one of your dealership and how they treat their customers wrongfully. We believe the best marketing is through word of mouth and what we experience here was way beyond disappointment and we will share this experience to our family, friends, and social media. We know this is just an easy fix if your employess do their job or have the commitment to help their customers from top to bottom. And should not have resulted to this. To the Clay Cooley family, I know you work really hard to earn and build up your name to be one of the trusted name is car dealership but these bad apples who work for you doesnt share the same commitment, values and mission you have institued in building your company. Have a Blessed Day.

If you want an honest deal, this is your dealership to - Ceharris61

If you want an honest deal, this is your dealership to go to. Willy went over and above to help me get into the vehicle I wanted.

The services I received were phenomenal. - shannondeal

The services I received were phenomenal. I was greeted upon my arrival by Kyle. He was courteous as well as professional. He made everything from beginning to end seamless. His partner Bobby was awesome as well. He assured everything was moved from my old vehicle and also was courteous throughout making sure he touched all basis and left no questions unanswered. Their honesty and courteous interactions each time I visited will definitely use them in the future. Their attention to my needs was definitely the definition of a true client experience!

I reached out to Patterson Volkswagen of Tyler about an - kayla_wilkinson

I reached out to Patterson Volkswagen of Tyler about an ID. Buzz and worked with Cody White. From the start, I explained that we live over an hour and a half away, have three young kids, and needed to handle as much as possible over the phone before making the drive. Also explained that this was not a necessary purchase, just getting a feel for what can be done. I filled out the credit application, sent detailed trade-in info, photos, and payoff. I also explained that I was aware we would have negative equity. Despite asking multiple times, Cody refused to give me the vehicle’s actual price. When I said the quoted payment was too high, his response was, “If the payment is too high then the price of the vehicle shouldn’t matter.” That’s not only disrespectful, but completely backwards for anyone making a major purchase. It’s not about affording the payment, it’s the fact that no one wants a super high payment if it isn’t necessary. After several polite attempts to simply get the selling price and trade value, I was told, “Thank you for your time,” without any answers. I was prepared to buy, but the lack of transparency, dismissive attitude, and unwillingness to provide basic information completely ruined my trust. If you value honesty and clear communication, I would look elsewhere. This is very disappointing for the VW brand

I recently stopped by Rockwall County Volkswagen to test - Laz

I recently stopped by Rockwall County Volkswagen to test drive a VW Arteon, I couldn’t be happier with the entire experience. From the moment I walked in, I felt welcomed and genuinely taken care of. A huge shoutout to my amazing saleswoman Laporsha she was patient, knowledgeable, and truly went above and beyond to make sure I found exactly what I was looking for. She made the whole process feel easy and stress-free, which I really appreciated. The finance managers, Drew and Azhar, were equally fantastic. They explained everything clearly, answered all my questions, and made sure I got the best deal possible without any pressure or surprises. I had the opportunity to work with Drew at Audi Dallas last year and he continues to be equally as friendly, knowledgeable and overall great experience. During this transaction I worked more with Azhar, and he was equally amazing! Very detailed, and takes his time to explain all of the numbers in Finance and helps you add additional coverages like an extended warranty and GAP, but most importantly he’s very straight forward about the coverages, provides a great price for them and really is interested in what is best for the customer. Lastly, I want to thank Sam, the sales manager, for running such a professional and friendly team. Sam and stepped in and made sure I had the best deal possible. Sam did not make me feel pressure, and truly also cared about what made me as a customer happy. It’s clear that customer satisfaction is a priority here, and it really shows in how they do business. I’m very happy to see this family owned dealership here in our small town of Fate, Texas. They are truly the definition of Southern Hospitality in a car dealership form. If you’re looking for a new or used Volkswagen and want a smooth, honest, and enjoyable buying experience, I highly recommend checking out Rockwall County Volkswagen and be sure to ask for Laporsha, Azhar, Drew or Sam, they were all amazing to work with.