3 Ford Dealers near 76234near 76234

This has been the best car buying experience I have had. - David Villafuerte

This has been the best car buying experience I have had. I had been through several competitors before I received the respect and information I needed to make a decision and get the deal done. Kaleb contacted me right out of the shoot and once I told him what I needed and what 5 Star was offering. He had no problem beating that price and that's even with the warranty and Ford custom mats. There was no attempted scam with F&I and they even worked with my schedule. The agents at 5Star should take notes from this young man on how to treat customers and get the job done without making it feel like a scam. Kaleb even picked me up so I could close out the sale as my wife was unavailable; now that's service. I am still extremely disappointed at the treatment I received at Grapevine Ford and 5Star but Bill Utter, through Kaleb, more than made up for it and my wife is overjoyed with her new Explorer. Kaleb is the reason Ford didn't lose a customer to Chevy as I was about fed up with the game. I know everyone needs to sell to make a buck but somewhere they lost the customer care aspect of the deal. We are buyers who do our research and when dealerships run afoul of basic decency it's an insult to my intelligence as a human being. But not with Bill Utter and Kaleb. I even got the extra skeleton discount! Bill Utter and Kaleb have earned my business in the future with this deal and I intend to follow through. This Explorer was an anniversary gift for my wife but the only problem is now the 2020 Escape I'm still driving needs to be upgraded, lol. I still have some minor details to attend to but I trust Kaleb and Bill Utter will more than take care of them. Thank you for making this experience simple, fast and more than fair, Kaleb. David Villafuerte

They found what I was looking for and made it easy. - dmyers12

They found what I was looking for and made it easy. It was appreciated. Thank you

They were very helpful and courteous. - charlottehorner

They were very helpful and courteous. They kept us informed and responded in a timely manner.