Dealership Experience
3 yrs, 6 mos
Languages Spoken
English
30 Reviews
Write a Review30 Reviews of Claire Jimenez
March 14, 2024
The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. They take extra care of all there customer and makes sure everything gets done. More
Other Employees Tagged: Carl Anderson, Dave Ahrens, Doyle Chaffin, Eddie Church
August 22, 2023
I took my truck in to add a trailer brake controller. The service was excellent! Fixed me up with a loaner and had my vehicle ready by noon. Very good experience. The service was excellent! Fixed me up with a loaner and had my vehicle ready by noon. Very good experience. More
Other Employees Tagged: Ivan Barrios, Ed Sanchez
March 15, 2023
Bill Utter Ford in Denton has the best service department in the area. They always keep us informed about our vehicle and makes sure we are taken care of. in the area. They always keep us informed about our vehicle and makes sure we are taken care of. More
Other Employees Tagged: Carl Anderson, Doyle Chaffin, Denise Wolfe, Eddie Church
February 03, 2022
I want to praise young Micah's commitment to get me in a vehicle that met my needs. Although he reached out to no avail to get a 2021 Ford Explorer that was out on Demo back into the dealership for my revie vehicle that met my needs. Although he reached out to no avail to get a 2021 Ford Explorer that was out on Demo back into the dealership for my review, he quickly redirected my attention to a new 2022 Ford Explorer that worked out quite nicely. Thanks, Micah. Further, while we awaited an appointment with a very pleasant financial person, he indulged my girl friend in a test drive of a mustang. Working on that future sale! The finance person, Toronto Spikes, was equally helpful. He originally directed me towards an extended warranty that probably meets most customers' needs. Once I pointed out my higher than normal mileage driving habits, he directed me towards an extended warranty that more closely matched my needs. Thanks. More
Other Employees Tagged: Toronto Spikes, Jacob Freeman, Micah Hartman
January 18, 2022
My sales reps Micha and Elantra took great care of me and ensured a smooth selling process. Claire made sure our new Bronco was tricked out perfectly with all the extra off-road parts! ensured a smooth selling process. Claire made sure our new Bronco was tricked out perfectly with all the extra off-road parts! More
Other Employees Tagged: Elante Smith, Micah Hartman
December 29, 2021
After dealing with another Ford dealership for years, I came to Bill Utter to buy a Mustang in 2015. I was so pleased with the sales, finance and service staff that I decided this was going to be my dealer came to Bill Utter to buy a Mustang in 2015. I was so pleased with the sales, finance and service staff that I decided this was going to be my dealership of choice. When I decided to place my order for my Bronco, I didn't hesitate which dealership I was going to select. When my Bronco arrived, just as expected, the entire staff made my experience easy and a pleasure. More
Other Employees Tagged: Denise Wolfe, John Alexander, Justin Custis
December 23, 2021
Good experience purchasing from Bill Utter. All problems seen were from Ford. Disappointing that during the purchase, I had no one to talk to driectly from manufacturer. The emails & updates received from F seen were from Ford. Disappointing that during the purchase, I had no one to talk to driectly from manufacturer. The emails & updates received from Ford were worthless. More
Other Employees Tagged: Rey Trevino, Cory Cuellar, Dan Corthell, Jacob Freeman, Ed Sanchez
December 21, 2021
The initial phone salesman needs to listen to the customer more in terms of needs/wants/budget. But the more experienced sales team did great. customer more in terms of needs/wants/budget. But the more experienced sales team did great. More
Other Employees Tagged: Toronto Spikes, John Alexander
October 30, 2021
Had a really positive experience! From the beginning stage all the way to the final step Jason my sales person really knew how to take care of business and just made this process really easy and conveni stage all the way to the final step Jason my sales person really knew how to take care of business and just made this process really easy and convenient. More
Other Employees Tagged: Denise Wolfe, Mike Lewis, Jason Robinson