Claire Jimenez
Claire Jimenez at Bill Utter Ford
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Claire Jimenez

Aftermarket Specialist

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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30 Reviews

Dealership Experience

3 yrs, 6 mos

Languages Spoken

English English

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30 Reviews

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30 Reviews of Claire Jimenez

March 14, 2024

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The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Bill Utter Ford responded

It's great to hear you've had a 5-star experience at Bill Utter Ford. We strive to provide top-notch service and ensure complete customer satisfaction - thanks for the acknowledgment!

December 01, 2023

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Bill Utter has provided excellent service and sales experience for my new vehicle purchase. The sales experience was seamless. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Bill Utter Ford responded

Melissa, we're so glad to know your new vehicle purchase at Bill Utter Ford was seamless and excellent. Thanks for sharing this positive feedback! Enjoy every mile in your new purchase!

August 22, 2023

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I took my truck in to add a trailer brake controller. The service was excellent! Fixed me up with a loaner and had my vehicle ready by noon. Very good experience. More

by tbaggett57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Barrios, Ed Sanchez

Aug 23, 2023

Bill Utter Ford responded

We're glad to know you had a great experience with our service department at Bill Utter Ford! We always aim for efficiency and top-notch customer care. Thanks for the review, we appreciate it!

March 15, 2023

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Bill Utter Ford in Denton has the best service department in the area. They always keep us informed about our vehicle and makes sure we are taken care of. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Bill Utter Ford responded

We are happy to see that you have had excellent service experiences with us! Thank you for your continued support of Bill Utter Ford and we will see you next time!

February 03, 2022

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Employee Rating

I want to praise young Micah's commitment to get me in a vehicle that met my needs. Although he reached out to no avail to get a 2021 Ford Explorer that was out on Demo back into the dealership for my revie More

by doctordoj
Customer Service
Friendliness
Recommend Dealer
Yes

January 18, 2022

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Employee Rating

My sales reps Micha and Elantra took great care of me and ensured a smooth selling process. Claire made sure our new Bronco was tricked out perfectly with all the extra off-road parts! More

by jason.tompkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elante Smith, Micah Hartman

December 29, 2021

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Employee Rating

After dealing with another Ford dealership for years, I came to Bill Utter to buy a Mustang in 2015. I was so pleased with the sales, finance and service staff that I decided this was going to be my dealer More

by djtripp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 23, 2021

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Employee Rating

Good experience purchasing from Bill Utter. All problems seen were from Ford. Disappointing that during the purchase, I had no one to talk to driectly from manufacturer. The emails & updates received from F More

by TBRAZINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 21, 2021

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Employee Rating

The initial phone salesman needs to listen to the customer more in terms of needs/wants/budget. But the more experienced sales team did great. More

by Tzeltman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toronto Spikes, John Alexander

October 30, 2021

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Employee Rating

Had a really positive experience! From the beginning stage all the way to the final step Jason my sales person really knew how to take care of business and just made this process really easy and conveni More

by RichardOrtiz001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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