10 Buick Dealers near 76710near 76710

I had an excellent experience from start to finish. - wurks1961

I had an excellent experience from start to finish. Raymond did a fantastic job throughout the whole process.

This dealer acknowledged they were not familiar with - Harvest Church

This dealer acknowledged they were not familiar with handling commercial deals and became unresponsive when we raised concerns about inaccurate information provided during the process. Unfortunately, both the new car sales manager and the general manager chose not to respond either. While we’ve decided to take our business elsewhere, prospective buyers should be aware that if you’re seeking accurate communication and responsive customer service from management, it may be worth considering other dealerships.

I recommend using Ernesto Ramirez as your sales... - Amandas04

I recommend using Ernesto Ramirez as your sales consultant! in my opinion the best! Gave me the best deal!! He answered all my questions, he also follows up with me all the way in Abilene!!

I had my vehicle worked on and everyone was very nice and... - sadler.lonnell

I had my vehicle worked on and everyone was very nice and helpful! I was in and out pretty fast.

Always do the dealerships job to protect yourself - Disappointed70

I purchased 3 vehicles from Gloff. My first 2 were great.... My 3rd purchase was horrible. My car was totaled by the hail storm.. Gloff did not have the vehicle I wanted so was told to find one and they would handle the rest. Two months later I found out the car they delivered to me had frame damage and had been stolen which was all listed on the VPN nbr. I take some fault since I did not run a car fax however I trusted Gloff to handle everything since they were my Car guys. They charged me 1695.00 to fix the frame which was not fixed correctly. I have been thru 2 sets of tires then was told they would charge me 54.00 to put on my license plates When I asked the owner to make it right here is his solution. I put down 3500.00 , transfer 7,000 from my loan into another loan and make payments of 350.00 for 6 years. I have all proof and paper work to back up my claims. I learned a hard lesson trusting Gloff Ford. Please do not go with what they tell you. Always do their job for them. I am now stuck with a car I gave 16,00" for that is worth roughly 5500.00.

This dealership went above and beyond for me. I had been... - jessica.smith.3591267

This dealership went above and beyond for me. I had been treated rudely and puchy at other dealerships and a friend of mine knew a guy named "Jason" that worked here, so we came in and spoke with him about what I was looking for but unfortunately their current cars were over my price limit. However, Jason took our number and said he would call if he found anything for us and would keep an eye out. Well, no more than 20 mins later he called us and let us know He found me a 2010 Toyota Camry, and it was very fairly priced and very good car. It was a coworkers fathers car he didnt really have for sale before, but to try and give me what I was looking for, offered it to me. Now if that is not going above and beyound I dont know what is! I didnt not end up purchasing the car as it was still over my comfortable monthly payment range but I just wanted to share with everyone how impressed I was with this dealership and how hard they worked to give me what I was looking for.

I took my 2020 And Acadi to the shop for a bumping noise - brandonshelia

I took my 2020 And Acadi to the shop for a bumping noise they put a staberlizer and said that was the problem still having the same issue took it back the service lady said all Acadi make that noise still having the same issue

Salesperson not organized, prepared, or completely... - savetime

Salesperson not organized, prepared, or completely informed about the vehicles he sold. Dealership unorganized and does not value the time of their clients. We came with our financing complete and ready. We had already picked out and determined mutually agreed upon price prior to arrival. We asked that the vehicle be completely detailed and filled up with gas for our scheduled meeting. Upon arrival, the vehicle was washed externally...however, zero effort was given to even remove dust on the inside. Because we needed to know if stains in the vehicle were permanent, we asked that they clean it to allow us to feel confident in the purchase. The first impression was that the salesperson did not listen and was dishonest with the condition he described to us over the phone. After waiting for that, we continued to witness our salesperson's lack of organization, knowledge of product, and lack of awareness of his client's comfort. For example, when he drove the vehicle back for the cleaning (which should have already happened per our agreement), he told us to "wait" and he would be "right back". After standing on a hot curb in over 100 degree heat for about 15 minutes, we decided to go across the street into the dealership. Documenting each detail of our over three hour frustrating experience would require too much time. I will just add that at one point while waiting for the salesperson to gather or reprint paperwork he could not find, my husband noticed his truck tail lights blinking. He walked outside to find a dealership employee with his keys (that had accidently been tagged to another vehicles keychain). The employee kept trying to use them to open one of the dealership vehicles. The salesperson had misplaced them after inspecting my husband's truck for trade. Naturally, we wanted to walk out and leave. Honestly, we would have IF we had not driven so far to purchase the vehicle. After the terrible first impression, we kept thinking..."It will get better". But, it did not.