11 Ford Dealers near 78572near 78572

Prompt courteous service. - ddbowling

Prompt courteous service. Everyone was very friendly and helpful. I especially appreciated the valet service.

⸻ Very disappointed in the service at Payne Ford. - Debbie Fitzgerald

⸻ Very disappointed in the service at Payne Ford. Dropped off our truck nearly two weeks ago for a mirror replacement and another issue that “needed diagnosing.” That diagnosis took three days—yet the tech had the answer the moment he entered the VIN number. After all that time, we picked it up dirty. No wash, no attention to detail. At Same’s in McAllen, they return vehicles looking like new. Payne Ford should take notes—customers deserve better

Worst ford dealership in the United States horrible - nastasijoseph

Worst ford dealership in the United States horrible customer service staff is very rude and slow

Great quality vehicles and superb service the perfect - Frank

Great quality vehicles and superb service the perfect combination!!! Thanks Jenno u were awesome!! Thanks Sonia in finance too!!!Purchased Toyota Tundra and Im extremely happy with it will be coming back!!!

This dealership and service business is now SAMES Ford, - C Guist

This dealership and service business is now SAMES Ford, under new ownership. When checking in for our appointment, we were told there was not one and would need to wait our turn- 1 1/2 hours then 45 minutes for the oil change. I showed her the email appointment notice- date, time, confirmation. She said "that is not a guaranteed appointment, you still wait your turn in line. Appointments allow us to know how many people are planning to come, then we know how many technicians to schedule". There is no need to make an appointment at this business, plan to wait your turn.

Parts department has no idea on anything. - rbenavides669

Parts department has no idea on anything. They don't keep up with orders and they don't call customer back

Good customer service, knowledgeable salesperson, prompt - dinapena34

Good customer service, knowledgeable salesperson, prompt with paperwork, glad to be able to buy locally.

The people were very attentive to my needs. - Marlen

The people were very attentive to my needs. Any question that I had they were always eager to help me. The place is clean and they have a great customer service. Thank you again !

Great experience with this purchase. - JT

Great experience with this purchase. Staff were very friendly and helpful throughout the whole purchase process. Would buy from them again!

I was told that I was approved by the sales rep. - ILM1976

I was told that I was approved then that they neede a coapplicant I submitted my additional information then that I needed to call the credit bureau to remove an alert and I did. The alert was removed and then they told me the additional information was not good enough. Then they requested my moms information in which I submitted. The sales rep then called me , but he didn't know. He said only nonsense and going in circles and no one knows anything. Bad customer service very unprofessional.