9 Kia Dealers near 82001near 82001

Could not be happier with this purchase in the service I - Gabrielle_tenile

Could not be happier with this purchase in the service I received while making such a big life decision! This is the perfect car for my family, thank you for helping me find it!

Wonderful experience. - Hayley

Wonderful experience. The team was very professional and wen my it of their way to meet our needs and make our family comfortable.

Aspynn was wonderful to work with. - Hockeychic19

Aspynn was wonderful to work with. She is so positive, enthusiastic, and knowledgeable about Kia products. Very low pressure transaction.

This dealership is amazing. - kggarrison81

This dealership is amazing. Everyone we encountered during our negotiations and purchase of our vehicle was knowledgeable and extremely helpful. Geo ours salesman was phenomenal (he should be cloned). Curtis was so considerate of our financial concerns during this process. The finance department made the entire paperwork process smooth. My husband and I have purchased several vehicles in our 44 years of marriage and this was by far the absolute best car buying experience. I highly recommend this outstanding dealership.

Working with Stephan was great. - andrewmckenzie60

Working with Stephan was great. I wasn't exactly sure what I wanted for the model and trim, and he was patient with me exploring multiple models. He was very helpful in finding the right car by understanding my needs and recommending options. When it was time to buy he did a great job making it as smooth as the car buying process could be. I absolutely recommend not just Stephan but the entire team.

I completely forgot to update the review here. - durato12

I completely forgot to update the review here. Update: Improved Experience with Grand Kia, about 6 months ago. After a challenging start with my 2020 Chevy Equinox, I want to provide an update on my experience with Grand Kia. Initial Problems: I purchased the vehicle on January 11, 2024, and faced significant issues almost immediately. The check engine light appeared the day after purchase, and despite multiple visits to the dealership, the problem persisted. Service was often slow, communication was poor, and the issues were not effectively resolved. Resolution: After posting a negative review, I was contacted by the dealership, which led to a notable improvement in service. Jim from the service department took a proactive role in addressing and fixing the turbo issues with my vehicle. His efforts, along with support from General Manager Jose, were instrumental in resolving the ongoing problems. They both demonstrated a commitment to customer satisfaction that was previously lacking. Overall Experience: While my initial experience was frustrating, the follow-up service and dedication from Jim and Jose have been positive. Their actions have restored my confidence in Grand Kia. It’s clear they value customer feedback and are willing to go the extra mile to ensure satisfaction. Recommendation: I appreciate the efforts in turning my experience around. For potential customers, I recommend engaging directly with the service team and management to ensure clear communication and effective resolution of any issues. Grand Kia has shown they are capable of delivering quality service when properly addressed.

They don't even respond to Better Business Bureau complaints - teslasmuse

They won't take me off their mailing list, no matter how many times I call, so I opened a BBB case and they won't respond to it! Clearly, they have so many complaints they can't keep up with them all and they don't care about the customer!

I do not have high expectations. - megan.ice13

I do not have high expectations. Only minimal expectations, however it has been a month since I brought my car in. First, they ordered the wrong parts, had to send them back. Three weeks later the right parts came in. I called and was told that the car was currently being worked on and would be ready in a few days. So, four days later I call back and can't get ahold of anyone who is willing to talk to me about my car. Finaly Marty calls me back, turns out they are not even working on my car it is in line to be worked on in "chronological order". So, you're telling me that it has been there a month now and it's not first in line. My new time frame is the end of next week the beginning of the following week. Meanwhile I am having to barrow rides and cars to get to work. This is the absolute worst experience I have ever had with getting a vehicle fixed. Kia of Cheyenne needs to clean house! I have already told one potential buyer to go to Fort Collins.