10 Ford Dealers near 93612near 93612

Our 4-year-old car has been in their shop for multiple - Nor

Our 4-year-old car has been in their shop for multiple issues that are all to do with faulty parts and recalls. We were told we would get an update on the status of the car, and that if they needed to keep the car another day, then we would get a loaner. We received no update, and finally had to call them after 4pm if we would get a loaner. We were told they had none left, and when I asked about a rental, I was told I’d need to pay out of pocket. I was then told that I should “inconvenience myself for another day” and wait to see if we get approval from Ford for them to cover a rental. We still haven’t heard about a loaner or a rental an entire day later, but we have heard that our 4-year-old car needs over $1000 worth or work for a faulty part that somehow isn't covered under warranty. Rude, unhelpful staff at this location who can’t be bothered with us even though we were sold a lemon.

The sales rep was knowledgeable and was able to answer - mmeza521

The sales rep was knowledgeable and was able to answer all my questions. From start to finish it was very easy no pressure and no hidden fees or surprises. They were upfront about pricing. The finance manager wasn't pushy to try and get us to buy services we didn't want.

On April 5th, I was looking at prices for the Ford - Dissappointed

On April 5th, I was looking at prices for the Ford Mustang Mach-E GT Performance Edition online and saw that there were two of these available at Future Ford of Clovis. I went to the Future Ford of Clovis website and saw that Future Ford of Clovis was advertising a Future Ford discount of $15,600 and $16,600 on these two vehicles. The prices advertised were $41,635 and $41,430. I went to the dealership and saw both vehicles on the lot and I asked to verify the price. The sales person had me talk to the finance manager, who told me that he could not honor those advertised prices. He referred me to the MSRP prices of $60,235 and $61,030. This was not the advertised price and to add insult to injury, two hours later they increased the prices to $73,630 and $72,835. This is fraudulent and there is California Code protecting consumers from these sales tactics. Reports have been filed with the FTC and the BBB. Be extremely careful, if you choose to do business with this dealership.

Promises promises! - Unhappy customer

Promises promises! We bought a very expensive used truck from Monarch Ford when we got it home we realized it didn’t have a spare so we called immediately and they told us they would get us one. That was 3 months ago and still nothing we woke up this morning to snow and a flat tire with no spare. We keep getting the run around 1 person says they have it then they pass it on to another person who says they will order one. Lies! Check your used cars for spares before you leave the lot ! This should have been noticed when it went thru their inspection process. Very upset with the lies UPDATE: after waiting close to 3 months for a spare and speaking to numerous people all asking what size it was even taking pictures to get the right size we were able to pick the spare…it’s the wrong size!!! Totally unacceptable and inept we finally give up. I am sure they know we won’t be a return customer so they don’t care. What they aren’t counting on is word of mouth. I will let everyone I know not to go there and why.

I recently purchased a vehicle through Will, and the - jakeallison733

I recently purchased a vehicle through Will, and the experience was outstanding from start to finish. He was knowledgeable, transparent, and patient in answering all my questions, ensuring I felt confident in my decision. Will went above and beyond to make the process smooth and efficient, with excellent communication every step of the way. Highly recommend working with him for anyone seeking a stress-free car buying experience!

Best car buying experience I have ever had. - ChrisInSC

Best car buying experience I have ever had. From start to finish Chloe was helpful and transparent from start to finish. Once in the store the manager Sean (?) was great and the dealer he got me was better than my credit union. Thanks Again!

This place is a joke they will not give me a refund when... - jaws198769

This place is a joke they will not give me a refund when I had to go back and do there work over for them smh Visalia ford is a joke

I had a less than satisfactory experience working with - Ms. Anonymous

I had a less than satisfactory experience working with Johnny. He does NOT call with updates you have to call him or go down there. If you point this out to him he becomes very defensive while deflecting & projecting on you. Attempting to make you the customer the person in the wrong. I never was treated this way at Lithia, ever! The reason I gave your business an opportunity was a coworker (I work in Madera but live in Fresno) suggested it because of your pick up and delivery service. If I hadn’t been for Lee staying late and getting me I would have been stranded. Now we fast forward two months. I return for my transmission repair again seeing Johnny (reluctantly) he had my paperwork to repair my transmission. Did not tell me I didn’t have to pay for it I found this out by coming in to check on it (was supposed to be on on June 14th Ryan his supervisor informed me and I told him I had been paying for a rental and Ryan had Dan get me a rental from their own rental I had me return mine back to Enterprise. Again Johnny did not call with any updates I had to return to the dealership for an update. Johnny leaves early and takes time off ( not that is a bad thing) but please call your customers. Your very attentive when your selling me additional goods and services then you forget to follow up. Both times I have come in. This would be zero starts if it hadn’t been for Dan, Lee and Ryan excellent service. A little advice and constructive criticism if you want to know how to take of a customer do what Dan, Lee and Ryan are doing which is your job. You seem more qualified in selling used cars, telling people what they want to hear and being nice in the beginning of the transaction and then forgetting them and moving on to someone else after a sale has been made. You should know I am now out the money for a weeks worth of rental you could have either gotten covered or got me a car from your lot. The only reason this is a five star review is due to the fact your coworkers made it to be. My advice to future customers, avoid Johnny ask for Dan or Lee. Ryan thank you for kindness and the loaner.