Had my car serviced there, and they used an autowasher on - Frustrated
Had my car serviced there, and they used an autowasher on it, which I never personally use as it can damage my vinyl. I got it back scratched to xxxx with brush-like marks on the trunk. Service manager Keith asked to see the car, I wasted an hour and a half driving it out there and sitting and waiting for him to come take a look at it. He claimed that it's impossible for their brushes to make that mark, but he lied to me and said if I bring it out again the detailer can buff it out for me. I don't have availability during the time the detailer was available so I had my girlfriend drive it over, which he assured me was fine. After making her wait there for 2 hours they said it's not their fault "it must have been a box or something" and buffing it wouldn't fix it, so there's nothing they're going to do about it. My family was planning on getting the Tucson soon, but it sure as xxxx wont be from this dealership.
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