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Some service advisors need to learn to do what they say they will. Meaning if they tell you they will check and call back. That should be in a timely manner and not almost a day later. If they say the have they will. Meaning if they tell you they will check and call back. That should be in a timely manner and not almost a day later. If they say the have the part in stock and can “do it tomorrow”, the expectation is it would also be done that day, not the next day evening. Customer support communication training is needed. More

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Getting oil change rear passenger door was damaged. Dealer repaired. For unknown reason. Dash camera was disconnected and wires removed from under trim. No answer why this was done. Trailer hitch remov Dealer repaired. For unknown reason. Dash camera was disconnected and wires removed from under trim. No answer why this was done. Trailer hitch removed. Maybe for pain purposes?? Absolutely no reason to disconnect and remove dash camera from inside the cab while work was done on rear passenger door exterior. No work needed to be done on the interior. I will need to perform an inspection on the rest of the interior of my truck and maybe under the vehicle as well. I will be bringing my vehicle to another shop to life the vehicle to check the undercarriage. I do not feel comfortable dealing with this dealership anymore. I called the dealership the next day to ask why the above was done and left a voicemail and did not get a call back. All in all. Disappointed and dissatisfied with this dealership. More

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I was very pleased with the service that was done on my 2014 focus. I also liked the service dropping my car at my residence after service. 2014 focus. I also liked the service dropping my car at my residence after service. More

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Great service department! !! Love the new service of picking up and dropping off the car !! Love the new service of picking up and dropping off the car More

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There better than nearby facilities. Though they continue to not reattach the bottom engine compartment shield. The day following an Oil Change, while I was rotating tires I found one re Though they continue to not reattach the bottom engine compartment shield. The day following an Oil Change, while I was rotating tires I found one retaining screw missing. (I still need to check the rest) More

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The service department was easy to deal with. However, I have an issue with the body shop. I went there to get work done on my Mustang and was told they would send me an estimate. Been almost However, I have an issue with the body shop. I went there to get work done on my Mustang and was told they would send me an estimate. Been almost a month and still nothing. More

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Always very happy with the service we get at Ford Of Londonderry. Wanda Cyr is great to work with, & Chris Gregoire & Frank Liston are awesome mechanics. Also had some body work done and BJ Anderson d Londonderry. Wanda Cyr is great to work with, & Chris Gregoire & Frank Liston are awesome mechanics. Also had some body work done and BJ Anderson does a great job! We would not bring our trucks anywhere else. Keep up the good work! Kris & Steve Pavles More

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IT'S AWESOME DEALERSHIP FOR ALL MY SERVICE NEEDS ESPICALLY THE SERVICE MANAGER MR SHANE CAREY ESPICALLY THE SERVICE MANAGER MR SHANE CAREY More

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The dealer shop reminded me I had ford pass. I had forgotten. This saved me money. Thank you very much I had forgotten. This saved me money. Thank you very much More

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Very glad to get my Escape back when features not in rental EchoSport. I felt that service person was exaggerating repair time when factory warranty is being performed. Vehicle repair was excellent. rental EchoSport. I felt that service person was exaggerating repair time when factory warranty is being performed. Vehicle repair was excellent. More

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