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CRM
Freedom Chrysler Dodge Jeep Ram of Lexington
1560 E New Circle Rd
Lexington, KY 40509
83 Reviews
Write a Review83 Reviews of . .
February 25, 2021
This place is a total JOKE! They will straight up lie to your face just to make a sale. Completely dishonest ! We bought a used Jeep from them with them knowing it would be a daily driver and NOT a “tonka” your face just to make a sale. Completely dishonest ! We bought a used Jeep from them with them knowing it would be a daily driver and NOT a “tonka” toy and they told us it was in great condition, had been checked out, long story short, it wasn’t even safe to drive on the road ! And we drove it to Louisville in the sleet and rain that night ! We didn’t have it less than 24 hours and took it back trying to get them to work with us to make things right and they basically laughed in our face and said it was now our problem. CROOKS I tell you! Not to mention, they lied about the amount they gave us for our trade in and charged us MORE for the Jeep than what they were asking for. Didn’t realize it until we had signed papers and were already out the door at 9pm the night before. The sales manager likes to pressure people into buying things and will tell you one thing then when confronted lie and say he didn’t say that. Many there are liars and down right crooks! This place isn’t trust worthy and their vehicles are crap ! Also, they called and hounded us over the check that was wrote cause we were so mad we placed a stop payment on it wanting them to make things right with us, they still haven’t sent us our house keys left on the trade in and it’s already been a month. They said it’s in the mail. When calling, they won’t even return our calls now since they now have their money!! This place is ridiculous!!! DO NOT, I repeat, DO NOT go there and give them your time, money or business ! A HUGE waste and disappointment ! More
January 06, 2021
Possibly the worst dealership I have ever dealt with. Contacted them to determine availability of vehicle. The first one I wanted had “just” sold although still advertised on Carguru. They asked if there Contacted them to determine availability of vehicle. The first one I wanted had “just” sold although still advertised on Carguru. They asked if there was another I was interested in. I checked their website found another that was unavailable. I then asked them to email me what was available. They had a white ram 2500 4x4 diesel that didn’t quite match what I wanted but I told them I would buy at their advertised price. I asked them to send the paperwork and they said the price will change before we can do the sale. So basically the salesman didn’t need to make a sale at 1600 in the afternoon so he didn’t feel like working. Now they want to sell me the same stock number for 2k more and do not want to honor the deal. I can provide pictures and text messages to support this claim including the new salesman admitting to it. More
Other Employees Tagged: Cody Behrens, Silverback Advertising , Tim Hendershot
September 14, 2020
Service was done quickly while I waited, shuttle service was available if I needed it, staff was very friendly, and courteous, will definitely go back was available if I needed it, staff was very friendly, and courteous, will definitely go back More
Other Employees Tagged: Leon T Prater , John
September 01, 2020
Very pleasant and prompt at both the service department and the shuttle driver. Eric contacted me and had me picked up to get my vehicle. and the shuttle driver. Eric contacted me and had me picked up to get my vehicle. More
Other Employees Tagged: Eric in service, the morning shuttle driver
August 28, 2020
Muy satisfecha con el servcio al cliente, pude estar en la comodidad de mi carro esperando, muy amable cada una de las personas que me dieron toda la información que necesitaba y fue algo rápido no tuve q la comodidad de mi carro esperando, muy amable cada una de las personas que me dieron toda la información que necesitaba y fue algo rápido no tuve q esperar mucho tiempo More
Other Employees Tagged: Eric Marshall
August 26, 2020
Our son bought son bought truck here and for some reason all review request are going to their email or cell. We have been very pleased but have not received ANY surveys or reviews. Please correct. Email Aw all review request are going to their email or cell. We have been very pleased but have not received ANY surveys or reviews. Please correct. Email AwesomeGammy@aol.com Text to 606 687-0012 More
Other Employees Tagged: Robert LeGoubin
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