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CRM
Freedom Chrysler Dodge Jeep Ram of Lexington
1560 E New Circle Rd
Lexington, KY 40509
85 Reviews
Write a Review85 Reviews of . .
September 01, 2018
Best Dealership Ever We had the best experience. Not hassle or pressure. Alex Hamilton is a wealth of knowledge and was incredibly helpful. Great experience! Will buy from We had the best experience. Not hassle or pressure. Alex Hamilton is a wealth of knowledge and was incredibly helpful. Great experience! Will buy from this dealership again. Actually came to test drive another vehicle that we had set up with Victoria Donovan by phone, but after arriving at our agreed upon time, the Jeep we came to drive had already been sold. I’m personally glad that it was because we got a better vehicle and an above par salesperson. We felt like Alex went above and beyond to help us. Love my new Jeep! More
Other Employees Tagged: Alex Hamilton
August 16, 2018
Great Experience We would recommend this dealership and salesman to anyone! If your in the market for a new car give go see Ethan Maggard at Glenn’s! We would recommend this dealership and salesman to anyone! If your in the market for a new car give go see Ethan Maggard at Glenn’s! More
Other Employees Tagged: Ethan Maggard
August 14, 2018
Leon and Dudley were great to deal with If you are looking for a car at Freedom then ask for Leon Prater. He listens and advises without ever being pushy. He wants you the customer to get th If you are looking for a car at Freedom then ask for Leon Prater. He listens and advises without ever being pushy. He wants you the customer to get the vehicle you want and is never pushy about it. I started out looking at a 2015 Dodge Challenger and ending up buying a new 2018 Challenger via Leon a week later. Never once did Leon pressure me nor did Dudley Sewell, the sales manager. Both bent over backwards to get me the car I wanted (they had to dealer trade) at a great price. Both were dedicated to making me happy. I had the opposite experience during the closing. The F&I office was like you'd imagine the back office at a seedy pawn shop would be. The man handling the closing couldn't have cared less. When I pointed out that he had misspelled my name he blew it off, saying (in effect) it didn't matter. When I restated that he had misspelled my name, he blew it off again. I had to wait an hour for the closing. It would have taken him 1 minute to reprint the form. More
Other Employees Tagged: Leon T Prater , Dudley Sewell
August 10, 2018
first class smooth First class from the hand shake. Sales folks, financial team were great. Called all over looking for my specific truck. Super smooth! Unquestionab First class from the hand shake. Sales folks, financial team were great. Called all over looking for my specific truck. Super smooth! Unquestionably the best purchase experience to date! Felt total support from the whole dealership. Sales to service! Greatest! More
Other Employees Tagged: Jamal Walker Andrew Williams
August 05, 2018
Better than excellent!!! 100,000% I thank Kevin so much he was the best car salesman i have ever dealt with in my life,attitude was awesome,honest didn't try to get over on me n my fam I thank Kevin so much he was the best car salesman i have ever dealt with in my life,attitude was awesome,honest didn't try to get over on me n my family,Kevin and his team went to war for my family and didn't give up until we drove away in a car that not only fitted or family but made us look good doing it as we road off,they are the best facility ever!!!!!! I give 100 stars if i could...😇😇😇😇😇 More
Other Employees Tagged: Kevin
June 14, 2018
The people! The people are amazing and friendly every single time I come in for service. Thank you to the service staff! You couldn’t ask for better treatment. The people are amazing and friendly every single time I come in for service. Thank you to the service staff! You couldn’t ask for better treatment. More
Other Employees Tagged: David Kubilus, Leon T Prater
May 12, 2018
Only dealership willing to haggle on pricing. After shopping for a gently used car at dozens of other dealers (not buy here pay here). Glenn Freedom was only ones willing to negotiate on the price After shopping for a gently used car at dozens of other dealers (not buy here pay here). Glenn Freedom was only ones willing to negotiate on the price. They were great to work with. And I was driving away in about 2 hrs time. Cannot beat the free oil changes for life and free car washes to boot. More
Other Employees Tagged: Matt
May 11, 2018
Service department Now I know why it’s called a Dodge. You need to Dodge their crap and the poor excuses of a vehicle. Never leave a single thing in your car you’ll leav Now I know why it’s called a Dodge. You need to Dodge their crap and the poor excuses of a vehicle. Never leave a single thing in your car you’ll leave with less than you started. Apparently they have a thief among them at the so called service department. A remote control to a lit sign I have,I guess some people are really desperate and pathetic. More
April 17, 2018
Great sales staff, Horrible service department Sales Staff (David Kubulis) was great. Service is HORRIBLE! I scheduled appointment to get new tires put on at 7AM. Bring it in at 7AM and service adv Sales Staff (David Kubulis) was great. Service is HORRIBLE! I scheduled appointment to get new tires put on at 7AM. Bring it in at 7AM and service advisor wasn't there. The other one said I was early for my 8AM appointment, and my advisor wasn't even there. He booked me in, said I had to wait for shuttle for 30 minutes, even though Tyler(service advisor) said day prior I'd be right on the shuttle. I asked if it would be ready by noon to schedule shuttle pickup. He said for sure. I got a call at 11:30, tires came in late, truck will be ready at 12:30, okay fine. Shuttle didn't come get me until 12:30. Get to dealership and had to wait until 1:45PM for them to say it's ready, they didn't do car wash like promise, didn't do the warranty inspection. They take car to get washed, I go to leave and notice the driver side mirror's turn signal lens is broken off. After 30 minutes of them "looking at camera footage", they say it was already like that and refuse to fix it. Said they were done and I can file lawsuit if I wanted. Terrible, terrible service department. More
Other Employees Tagged: Service Manager and GM
February 22, 2018
Lies to try to get your business If i could give no stars i would f you would like being screwed over by a stealership. By all means come to this one. Drove 8.5hrs to buy a truck. If i could give no stars i would f you would like being screwed over by a stealership. By all means come to this one. Drove 8.5hrs to buy a truck. Before I left was told on 2 separate phone calls the agreed apon price. Spend all the gas money and hotel money to get there. Once there while doing the paper work they change the price on me. Drastically. Think they made a mistake verify with the untrained sales men of the price we agreed over the phone. Sales manager comes back and says they can't do the price I agreed to drive 8.5 for. On top of that they refused to re balance a tire that lost its weights. Saying the guy la in the back won't do anything with out being paid. The untrained sales men said. You must not be a hillbilly. WHAT KIND OF QUESTION IS THAT. More
Other Employees Tagged: Leon T Prater , Wesley walker

