A.K. Abdi | Page 29

WOW!!! No Hassles! I was greeted the moment I walked through the door by A.K. Abdi. He explained the process clearly and concisely. We test drove a few vehicles that f I was greeted the moment I walked through the door by A.K. Abdi. He explained the process clearly and concisely. We test drove a few vehicles that fit my budget and he didn't try to up-sell me. My initial thought was, "what's his angle?" Nope, no hassle. We agreed on a price and he wrote up the paper work and sent it to the Finance Manager. So the Finance Manager (Alex Birch) come s over and I'm thinking "alright, here comes the shell game". Nope, Alex explained everything clearly and didn't try to haggle me on price. I had more issues with my out of state bank then I did the dealership. This is by far the easiest car buying experience I've ever had. Was highly impressed with the staff and the whole process. Would definitely recommend and shop here again if I'm looking for another vehicle. More

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Whatever i fixed i felt like got worst after i left you guys Long waits, and sometimes my car has engine problems.... after the visit which i don’t understand. Not saying you guys ruined my car. But you guys hav Long waits, and sometimes my car has engine problems.... after the visit which i don’t understand. Not saying you guys ruined my car. But you guys haven’t don’t much to make it better.. More

by Mahad Verified Customer Verified Customer

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One of the best car buying experiences I’ve ever had was at this dealership. From the moment I walked in the door on a Monday I was made to feel that I was their most important customer. Abdikadar Abdi was at this dealership. From the moment I walked in the door on a Monday I was made to feel that I was their most important customer. Abdikadar Abdi (AK) listened to me and steered me towards exactly what I was looking for in a new car. Once he knew I was serious, he worked with the manager to get me the lowest price possible. I didn’t make a deal with them that day as I wanted to do further research on my options. I went back to the dealership several times with further questions and even when AK was not there, both Mike and Brandon Zimmerman were happy to assist me. I learned a lot about this new vehicle and all of its many features. Brandon went with me for another test drive and showed me even more features of this vehicle. I told him I was ready to purchase and he set up an appointment for me with AK for Thursday promising to have the car cleaned up and ready to go. I was ready on Thursday to pay cash for this new vehicle when Alex, the finance manager, told me about a way to save another thousand dollars. I really hated the phoniness that used to take place when buying a car. I’m talking about the times the sales person would go to the back room to meet with the manager to supposedly come up with a good price (when all they were really doing was talking about sports). Then he would come out and present the offer. The customer would leave but the sales person would call back a few days later with an even better price. I didn’t get any of that at this dealership. I was given the best price the first time in my research confirmed that. If you are looking for a no nonsense deal with straight talk, this dealership is the place to go! More

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Great customer service! AK was great to work with. He was very knowledgeable and made the process easy and comfortable. We would highly recommend him as well as the dealershi AK was great to work with. He was very knowledgeable and made the process easy and comfortable. We would highly recommend him as well as the dealership. We love our new Tucson! More

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I am totally comfortable working with AK Abdi. Very knowledgeable, made the process easy and pleasant, no pressure. Don't know another dealer I trust! knowledgeable, made the process easy and pleasant, no pressure. Don't know another dealer I trust! More

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Courteous, friendly, knowledgeable and respectful Great experience working with sales person who helped us with our trade in and purchase of a new vehicle. Our sales person worked beyond our expect Great experience working with sales person who helped us with our trade in and purchase of a new vehicle. Our sales person worked beyond our expectations to meet our needs. More

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Satisfied Service I was happy to be your customer. Because i have been geeting a wonderful service from the beginning. I bought car from Luther and get fulfilled servic I was happy to be your customer. Because i have been geeting a wonderful service from the beginning. I bought car from Luther and get fulfilled service at Luther. So keep your valuable services. God blesd you. More

by DEMOZ_T Verified Customer Verified Customer

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Great experience From the moment my wife and I arrived until the moment we left with our new car we had a great experience. Our salesman AK was really personable and From the moment my wife and I arrived until the moment we left with our new car we had a great experience. Our salesman AK was really personable and was a model Luther salesperson- no pressure, had all the answers to our questions, and just a genuine person (I sold cars at Luther so I know what David expects from his sales personnel). More

by JG Verified Customer Verified Customer

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grear service A.K. Abdi knew exactly what he was doing and moved us along quickly and efficiently in a very friendly manner, making sure we were satisfied and happy A.K. Abdi knew exactly what he was doing and moved us along quickly and efficiently in a very friendly manner, making sure we were satisfied and happy with the choices that we made. We had the same friendly experience with Kassia Olejnicak in Finance. More

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Great customer service. I was in the market for a new car, this would be my 4th new car purchase. So I hv had that car buying experience and it is not always fun. dealership I was in the market for a new car, this would be my 4th new car purchase. So I hv had that car buying experience and it is not always fun. dealerships and sale people can be a bear to work with. Luther Bloomington Hyundai is not like that. My salesman A.K. Abdi was helpful and friendly. He never pressured me to make a decision I wasn’t ready to make. I had looked at the Mazda CX3, CX5 and also looked at the KIA NIRO. Test drove them all and the KONA twice. I really liked the Kona and test drove it twice to be sure it was the right fit. During and after my decision to purchase A.K. was there to assist me. Always extremely polite and professional. So far I love my new car and would send anyone and everyone to Luther Bloomington Hyundai to check out a new car purchase. My only complaint was that I applied for a lease online in a Wednesday at 10p. On Saturday I called the dealership to find out my application was not received or reviewed. Though I had gotten a confirmation email after submission. Monday morning I called again. Alex found both applications and said he did not see any problems. Monday afternoon Kassia said my application had been approved and apologized for delay. The car I wanted was gone 2019 sonic silver KONA. In the end the sales manager offered me a 2020 at $299 a month instead of the 2019 at $289 a month for a lease which was longer available in the color I wanted . I was satisfied with the offer and did not wrangle further or decide to go elsewhere. More

by JW Verified Customer Verified Customer

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