A.K. Abdi | Page 30

Great customer service. I was in the market for a new car, this would be my 4th new car purchase. So I hv had that car buying experience and it is not always fun. dealership I was in the market for a new car, this would be my 4th new car purchase. So I hv had that car buying experience and it is not always fun. dealerships and sale people can be a bear to work with. Luther Bloomington Hyundai is not like that. My salesman A.K. Abdi was helpful and friendly. He never pressured me to make a decision I wasn’t ready to make. I had looked at the Mazda CX3, CX5 and also looked at the KIA NIRO. Test drove them all and the KONA twice. I really liked the Kona and test drove it twice to be sure it was the right fit. During and after my decision to purchase A.K. was there to assist me. Always extremely polite and professional. So far I love my new car and would send anyone and everyone to Luther Bloomington Hyundai to check out a new car purchase. My only complaint was that I applied for a lease online in a Wednesday at 10p. On Saturday I called the dealership to find out my application was not received or reviewed. Though I had gotten a confirmation email after submission. Monday morning I called again. Alex found both applications and said he did not see any problems. Monday afternoon Kassia said my application had been approved and apologized for delay. The car I wanted was gone 2019 sonic silver KONA. In the end the sales manager offered me a 2020 at $299 a month instead of the 2019 at $289 a month for a lease which was longer available in the color I wanted . I was satisfied with the offer and did not wrangle further or decide to go elsewhere. More

by JW Verified Customer Verified Customer

Print

Good experience AK and Alex were both great. Felt at ease and comfortable with both of them . Never felt pressured. Decisions were definitely mine. Would definitely r AK and Alex were both great. Felt at ease and comfortable with both of them . Never felt pressured. Decisions were definitely mine. Would definitely recommend. More

by CRAZEECAJUN57 Verified Customer Verified Customer

Print

Great overall experience Great sales rep. Very informative and financial services experience was smooth. The transaction went as expected. I was always kept abreast on what w Great sales rep. Very informative and financial services experience was smooth. The transaction went as expected. I was always kept abreast on what was happening and offer a drink More

by RANDYGRUBER Verified Customer Verified Customer

Print

Competent, helpful, and friendly people. The sales folks went above and beyond to find us the Santa Fe XL we preferred - all the way down to Rochester. Everyone we encountered gave us complet The sales folks went above and beyond to find us the Santa Fe XL we preferred - all the way down to Rochester. Everyone we encountered gave us complete and satisfactory answers to our questions, and if they didn't have the answer, they found someone who did. Great teamwork and collaboration. This was our easiest and friendliest new car buying experience by far - my wife and I did not feel at all like we were just another prospective sales number on the board. I also had a very good experience during my first contact with the service & parts people. Austin took all of my questions & concerns seriously and responded with helpful and satisfactory answers. Likewise, when I asked Erica for a part I needed (which they had on the shelf - how often does that happen?!), she also gave me a couple of great tips and advice. Thanks to all! More

Print

Great Salesman We had a wonderful experience working with A.K. He was exremely friendly and knowledgable. He went above and beyond. We bought the first Certified P We had a wonderful experience working with A.K. He was exremely friendly and knowledgable. He went above and beyond. We bought the first Certified Preowned Genesis from the dealership and Paul explained everything to us. After waiting for quite awhile Alex streamlined the purchase. Great wxperience! More

by Happy Customers Verified Customer Verified Customer

Print

AK was great! Detail guys were very disappointing. Had a great overall experience purchasing my used Subaru. Just wish they would have made a greater effort to clean it for me. Just because it wasn’t s Had a great overall experience purchasing my used Subaru. Just wish they would have made a greater effort to clean it for me. Just because it wasn’t s $30k car, doesn’t mean that it wasn’t a big deal for my family. More

by CoHijim Verified Customer Verified Customer

Print

Friendly, honest service A.K. Abdi was super knowledgeable about every aspect of the vehicle we asked about. The whole staff was helpful and friendly, and overall we had a gre A.K. Abdi was super knowledgeable about every aspect of the vehicle we asked about. The whole staff was helpful and friendly, and overall we had a great experience. The vehicle is outstanding. Already love it. More

by MATTCOREY Verified Customer Verified Customer

Print

Nothing short of spectacular Lucas and Alex in Finance were GREAT! Abdi was very helpful with finding the best car to match my needs. I would recommend to anyone! Lucas and Alex in Finance were GREAT! Abdi was very helpful with finding the best car to match my needs. I would recommend to anyone! More

by corinneflatenfirari Verified Customer Verified Customer

Print

Fantastic I don't enjoy shopping for autos but Abdikadir made me feel very at ease and made the transaction as smooth as it could possibly go. I'd shop here aga I don't enjoy shopping for autos but Abdikadir made me feel very at ease and made the transaction as smooth as it could possibly go. I'd shop here again with AK any time. More

Print

Great Experience My wife and I were interested in a specific pre-owned vehicle. Of the 5 places that we went to, only Luther Bloomington was interested in truly helpi My wife and I were interested in a specific pre-owned vehicle. Of the 5 places that we went to, only Luther Bloomington was interested in truly helping us yet gave us some time to evaluate our options. A.K. Abdi made an instant impression on us and was easy to work with. Alex Birch also did a great job of providing options and recommendations with our best interest in mind. More

by Satisfied Customer Verified Customer Verified Customer

Print