AJ Castin
AJ Castin at Germain Toyota of Columbus

AJ Castin | Page 13

Business Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

5.0
147 Reviews

Hello, my name is AJ Castin, Business Manager for Germain Toyota of Columbus. I entered the automotive industry in 2014 joining the Germain team in November of 2016. I dedicated to providing our guests a quality experience with my “customer first guarantee” philosophy. Born and raised in Pickerington, OH I graduated from Pickerington Central High School. I love the fact that Football is BIG in the Columbus area. When I’m not working I enjoy relaxing, being outdoors, watching football, and riding motorcycles. If I were to be a superhero, it would have to be the Hulk, he can be normal and a destroyer all at the same time. My favorite vacation getaway is Florida, I have a lot of family there and I and I can relax and kick back listening to my favorite song Fix by Chris Lane. I also am very mechanically inclined so I find myself getting into certain items the interest me. My favorite Toyota is the Tacoma, there are unlimited things you can do with them.

5.0

147 Reviews

Write a Review

147 Reviews of AJ Castin

November 16, 2018

Dealership Rating
Employee Rating

AJ was awesome to work with! I seen a Toyota Highlander that I fell in love with online and knew that was the vehicle that I wanted! He worked his heart out trying to figure out More

by Erinnicole25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2018

Germain Toyota of Columbus responded

We are overjoyed that you love your new Highlander. Your business and kind words are greatly appreciated. Enjoy the road. Best Regards, Rich Newsome General Manager

July 13, 2018

Dealership Rating
Employee Rating

Horrible Never will ever deal with this dealer ship again they pressure into doing something u don't want to do I said no and they pressure u come on what's ch More

by Hannon47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Demetrius Davis

Jul 13, 2018

Germain Toyota of Columbus responded

We are disappointed to find out that you are not happy with your vehicle selection. Our team thought we met your expectations by honoring your request to exchange the first vehicle you leased. As we explained to you when you wished to return this now second choice that we would be happy to comply once again with a vehicle exchange however we cannot accept a return of the vehicle. If you would like to speak with our New Car Manager Morgan about exchanging the vehicle once again she can be reached at 614-383-5256. Best Regards, Rich Newsome General Manager

April 17, 2018

Dealership Rating
Employee Rating

Great service. Ever thing went as planned. Every time my wife or I go there it is always a good experience. The only problem is I always want to buy a new car when I More

by JLBASSETT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson

Apr 18, 2018

Germain Toyota of Columbus responded

We truly value your business and are always here when you are ready for that new car. Best Regards, Rich Newsome General Manager

April 11, 2018

Dealership Rating
Employee Rating

Great service................great personnel!! Great service is what brought us to Germain from the beginning and we have received nothing but the best service from the service and sales side. More

by daverankin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri, Teresa Wilson , Billy Blanton, Tracy Goleman, Denise Mitchell, Germain Toyota Service Team, D'Lacy Stith

Apr 12, 2018

Germain Toyota of Columbus responded

Thank you for sharing your positive experience with both our sales and service teams. Best Regards, Rich Newsome General Manager

March 24, 2018

Dealership Rating
Employee Rating

Third truck Just purchased my 3rd vehicle from AJ. I would never consider going anywhere but Germain, always a great experience. They actually get the vehicles in More

by Blossej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2018

Germain Toyota of Columbus responded

Thank you for your continued business and loyalty to Toyota, Germain, and AJ. We very much appreciate your kind words and look forward to our ongoing relationship. Best Regards, Rich Newsome General Manager

March 16, 2018

Dealership Rating
Employee Rating

Great Service from a familiar face! I love the fact that the person that sold me a care previously is still there. AJ takes the time to get to know what you look for in a vehicle and do More

by AC_PANNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2018

Germain Toyota of Columbus responded

We are lucky to have AJ on our team as he enjoys assisting our guests in finding the perfect car. We are thrilled to know you enjoyed working with him Thank you for your business. Best Regards, Rich Newsome General Manager

March 13, 2018

Dealership Rating
Employee Rating

Wonderful Experience We are now Germain customers for life! Our family is growing from 3 to 5 and we quickly needed to purchase a safe, affrodable vehicle. AJ was excellen More

by Aklt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lincoln Elston , Austin Germain

Mar 13, 2018

Germain Toyota of Columbus responded

Congratulations on the upcoming arrival of your new additions. What a blessing. We are thrilled AJ was able to assist you in finding the perfect vehicle to accommodate your new arrivals and growing family. We look forward to continuing to provide you with quality service throughout the years to come. Best Regards, Rich Newsome General Manager

March 06, 2018

Dealership Rating
Employee Rating

Tire replacement Toyota was so helpful while working with me when I got a flat tire. Their roadside assistance came and put on my spare tire, they gave me a rental car More

by EM.LACHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Newsome

Mar 06, 2018

Germain Toyota of Columbus responded

Although we were saddened to know you experienced a flat tire, our team is happy to know you were pleased with the service you received. Best Regards, Rich Newsome General Manager

January 30, 2018

Dealership Rating
Employee Rating

Best car experience ever! It was the salesperson (A.J. Castin) that made the experience awesome. I couldn't make it to the dealership, so he actually brought me the car. I to More

by Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis, Kyle Musselman

Jan 30, 2018

Germain Toyota of Columbus responded

Here at Germain, it isn't unusual for our staff to make a customer's experience as convenient for them as possible. We thank you for taking time out of your busy schedule to recognize their commitment to customer satisfaction. Enjoy your new car, and we do look forward to working with you on your next Camry. Best Regards, Rich Newsome General Manager

January 08, 2018

Dealership Rating
Employee Rating

Aj is honest and knowledgeable I have purchased a couple cars from AJ over the past couple years and I am very happy. Aj is knowledgeable and honest, he is actually one of very few More

by Blossej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri , Austin Germain

Jan 08, 2018

Germain Toyota of Columbus responded

We truly appreciate your continued business and kind words regarding your experience with AJ. We will be sure to share your kind words. Best Regards, Rich Newsome General Manager

Dealership Inventory (151 Vehicles)

used 2019 Toyota Highlander car, priced at $24,380
2019 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2021 Honda CR-V car, priced at $24,849
2021 Honda CR-V
used
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra car, priced at $53,193
2026 Toyota Tundra
new
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
used 2023 Toyota Tacoma car, priced at $33,356
2023 Toyota Tacoma
used
Ice Cap exterior
Automatic
Four-wheel Drive
used 2022 Toyota RAV4 Hybrid car, priced at $29,200
2022 Toyota RAV4 Hybrid
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2022 Mazda Mazda3 car, priced at $20,199
2022 Mazda Mazda3
used
Snowflake White Pearl Mica exterior
Automatic
Front-wheel Drive