AJ Castin
AJ Castin at Germain Toyota of Columbus

AJ Castin | Page 12

Business Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

5.0
147 Reviews

Hello, my name is AJ Castin, Business Manager for Germain Toyota of Columbus. I entered the automotive industry in 2014 joining the Germain team in November of 2016. I dedicated to providing our guests a quality experience with my “customer first guarantee” philosophy. Born and raised in Pickerington, OH I graduated from Pickerington Central High School. I love the fact that Football is BIG in the Columbus area. When I’m not working I enjoy relaxing, being outdoors, watching football, and riding motorcycles. If I were to be a superhero, it would have to be the Hulk, he can be normal and a destroyer all at the same time. My favorite vacation getaway is Florida, I have a lot of family there and I and I can relax and kick back listening to my favorite song Fix by Chris Lane. I also am very mechanically inclined so I find myself getting into certain items the interest me. My favorite Toyota is the Tacoma, there are unlimited things you can do with them.

5.0

147 Reviews

Write a Review

147 Reviews of AJ Castin

March 29, 2019

Dealership Rating
Employee Rating

Open and honest AJ was very nice and friendly. I went to other dealerships first and almost every one of them the sales people couldn't get away from using their pho More

by RAD
Recommend Dealer
Yes
Apr 01, 2019

Germain Toyota of Columbus responded

We truly appreciate you taking the time to leave this positive feedback about your experience with AJ. It is always a pleasure to hear from our guests and receive such kind words about their visit. Best Regards, Rich Newsome General Manager

March 28, 2019

Dealership Rating
Employee Rating

Aj is an awesome sales person Aj was great to work with 11/10 I will definitely buy more vehicles from him. I love my Toyota Corolla. Can’t wait to purchase another from him. Great More

by Floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2019

Germain Toyota of Columbus responded

We thank you for taking the time to share your experience with AJ. Our team knows AJ enjoyed assisting you and we all look forward to our continued relationship. Best Regards, Rich Newsome General Manager

March 28, 2019

Dealership Rating
Employee Rating

2019 Prius Purchase AJ Castin was very helpful, well informed about the features of the vehicle I was interested and very good at following up on additional questions. More

by charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lincoln Elston

Mar 29, 2019

Germain Toyota of Columbus responded

Your kind words and business are truly appreciated. Please let us know if there is anything further we may do for you. Best Regards, Rich Newsome General Manager

March 26, 2019

Dealership Rating
Employee Rating

2019 Toyota Camry SE Purchase AJ Castin was friendly, informative and went above and beyond previous sales experiences I've had. He was also extremely patient with this senior buye More

by Lighthouse Gal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis

Mar 26, 2019

Germain Toyota of Columbus responded

We appreciate you leaving this kind review for AJ. Your business is truly valued and we look forward to our continued relationship. Best Regards, Rich Newsome General Manager

March 22, 2019

Dealership Rating
Employee Rating

Great Experience, very helpful and knowledgeable Very helpful and insightful, made the process quick and easy. Strongly recommended to anyone, working with AJ was a first class experience! Thrilled w More

by Mickeymcleod48
Recommend Dealer
Yes
Mar 25, 2019

Germain Toyota of Columbus responded

Congratulations on the purchase of your new Toyota. We truly value your business and thank you for taking the time to recommend AJ. Best Regards, Rich Newsome General Manager

March 18, 2019

Dealership Rating
Employee Rating

Top Notch Customer Service This was our 2nd time purchasing a vehicle from Germain Toyota and the customer service was top notch!! Our previous purchase was a Toyota Highlander More

by J-Crew 90
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis, Omar Jackson, Buddy Travis

Mar 19, 2019

Germain Toyota of Columbus responded

Thank you for your continued business and kind words. We know the ownership of your new Highlander will be as fabulous as the first. Best Regards, Rich Newsome General Manager

March 06, 2019

Dealership Rating
Employee Rating

Very poor disclosure. Still trying to return the $479 floor mat package l was not told about. I would not have purchased the Sienna from Germain if I had been informed the More

by Disatisfied
Price
Recommend Dealer
No

Other Employees Tagged: Asher Puri

Mar 08, 2019

Germain Toyota of Columbus responded

Our team is deeply concerned that you feel you have not been properly taken care of. Please give Veronica Azzalina our Director of Customer Experience a call at 614-868-0300 and allow her the opportunity to address your concerns. Best Regards, Rich Newsome General Manager

March 06, 2019

Dealership Rating
Employee Rating

Just okay This visit was ok. I’ve had a lot of issues with my last 4 service visits. One being a service I paid for but was never performed. That problem was w More

by Rye105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Teresa Wilson , Billy Blanton

Mar 08, 2019

Germain Toyota of Columbus responded

We are sorry to hear that you have concerns with our dealership and the service you received. Our Director of Customer Experience Veronica Azzalina is more than happy to discuss any concerns you have directly with you. Please give her a call at 614-868-0300 at your earliest convenience. Best Regards, Rich Newsome General Manager

March 01, 2019

Dealership Rating
Employee Rating

Easiest experience Easy, no high pressure sales department. Excellent and efficient finance department. Employees are eager to please and ready to have fun doing the jo More

by 3SEANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Coby, Omar Jackson, Ken Dra' Wade, John Woody, Steven in finance

Mar 05, 2019

Germain Toyota of Columbus responded

Our team loves what they do and enjoy having fun doing it. Thank you for leaving us this kind feedback. Best Regards, Rich Newsome General Manager

February 09, 2019

Dealership Rating
Employee Rating

AJ is awesome! AJ cares about my want and not just interested in selling a car only. I now have family coming to AJ. He goes above and beyond. Thanks AJ, More

by AC_PANNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Eastwood

Feb 11, 2019

Germain Toyota of Columbus responded

Thank you for sharing AJ's dedication to customer satisfaction. Your business and kind referrals mean so much to all of us. Best Regards, Rich Newsome General Manger

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