AJ Pullen

Had struggles with my initial communications with the dealership and too many handoffs, but my Salesperson AJ did a great job of correcting the issue and keeping me updated during the entire process. dealership and too many handoffs, but my Salesperson AJ did a great job of correcting the issue and keeping me updated during the entire process. More

by rlesser Verified Customer Verified Customer

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My only complaint was Ben was busy with another customer and it took4 hours to complete our sale. That was frustrating. Everything else was good. Ben was great. AJ was great. and it took4 hours to complete our sale. That was frustrating. Everything else was good. Ben was great. AJ was great. More

by Rpotter0527 Verified Customer Verified Customer

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I interacted mostly with sherri and aj. They were exceptional and we definitely would use again They were exceptional and we definitely would use again More

by james@apextechnologyLLC.com Verified Customer Verified Customer

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Great overall experience . AJ Pullen was excellent and very very helpful throughout my car buying process. I enjoyed my car buying experience. AJ Pullen was excellent and very very helpful throughout my car buying process. I enjoyed my car buying experience. More

by muzee19871987 Verified Customer Verified Customer

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Purchase process was quick and easy. They even delivered the vehicle to our home for us. They even delivered the vehicle to our home for us. More

by ostraub Verified Customer Verified Customer

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AJ is a very nice guy. He is new and therefore did not know everything. He did get the answers he did not know from the sale manager. All in all no complaints. We are He is new and therefore did not know everything. He did get the answers he did not know from the sale manager. All in all no complaints. We are watching the air in one tire. So far it seems ok but might be losing air very slowly. As per our discussion if it continues then re expect it to be taken care of. We have been promised a detailing on the car since they did not do it when we picked it up. So long as this is honored. We have a due bill for the third wallet key that was missing. The one point is they were no sure on what the complimentary services that came with the car. A Lexus welcoming was sent to us a few days after we purchased the car. It states specifically that four serv ices come with the car (and certified is mentioned several times in the document). It states the first is at 5000 miles, which has occurred. The second is at 10,000 miles or 1 year. Third is at 20,000 miles or 2 years, and so forth. We expect this to be honored. So long as the above is honored we will be happy customers. If not, then not so much. More

by Randypaulmyers Verified Customer Verified Customer

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