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23 Reviews of AJ Rueda
February 11, 2026
it was great experience with your guys. it was fast and applicable with great responsibility. it was fast and applicable with great responsibility. More
by FARZAMZAHEDIFARD
Verified CustomerOther Employees Tagged: Dominic Thornton
January 12, 2026
Your salesman was very helpful in the sale process . I’m happy with the car I selected I’m happy with the car I selected More
by SMARIEG57
Other Employees Tagged: Sam Chau, Nellie Gonzalez
January 03, 2026
Sinh and and Jennie were to notch. My wife and I were so please with the service and help we received. Also, the techmical person (we forgot the name) was tremendous help. She walke My wife and I were so please with the service and help we received. Also, the techmical person (we forgot the name) was tremendous help. She walked us through the set up and more. More
by lan_than
Other Employees Tagged: Sinh Pham, Jennie Nguyen
November 15, 2025
Great customer service. A.J., our sales Consultant, was very helpful. He even walked us to my new car and showed us the different features in the card. Also the Finance pers A.J., our sales Consultant, was very helpful. He even walked us to my new car and showed us the different features in the card. Also the Finance person was very helpful. Everybody was professional and polite, right from the front desk when we entered. More
by ajoyat
Other Employees Tagged: Chris Nemoto, Finance Consultant
November 06, 2025
Truly a memorable customer experience with consistent follow-up, friendly support and professional guidance. AJ Rueda & Homer Hsu were a pleasure to work with from search to deliver and set-up. Thank y follow-up, friendly support and professional guidance. AJ Rueda & Homer Hsu were a pleasure to work with from search to deliver and set-up. Thank you Westside Team. More
by lt
Other Employees Tagged: Homer Hsu
September 25, 2025
Everyone was so helpful ,and answered all our questions . We were very impressed with the experience. We were very impressed with the experience. More
by SAYERS5566
Other Employees Tagged: Judy Patureau, Nellie Gonzalez
June 02, 2025
They worked with us and placed the vehicle we wanted on order. When an identical vehicle arrived early they notified us and we were in our new vehicle 3 weeks early. order. When an identical vehicle arrived early they notified us and we were in our new vehicle 3 weeks early. More
by bcar23
April 26, 2025
My overall experienced was excellent. AJ was incredible to work with, as was Dom in Finance. Both were responsive and very helpful. Given the demand for Lexus vehicles, I knew the opti AJ was incredible to work with, as was Dom in Finance. Both were responsive and very helpful. Given the demand for Lexus vehicles, I knew the options were limited. AJ helped me to secure the perfect model. AJ and Dom were very professional and made certain I was comfortable at every step of the process. More
by danthemanhouston
Other Employees Tagged: Dominic Thornton
April 01, 2025
Westside provided the best test drive and truly lived up the the Lexus slogan of "Expereince Amazing". I was shown not only what I was interested in, but similar alternatives which I ended up choosing. In the the Lexus slogan of "Expereince Amazing". I was shown not only what I was interested in, but similar alternatives which I ended up choosing. In addition The approach of not being aggressive or dismissive was well recieved. Unfortunately this is where amazing ends. The car arrived weeks ealier than expected, which could have been fine, if this was communicated ealier as promised i.e when en route/on the ship. Due to this lack of communciation the sale fell thru because Fianace could not get themselves together, loosing my application, advising a week later despite having told them when I submitted it, not calling or if they did not leaving any messages. Who does this in 2025? Surely we all know that people are unlikey to pickup numbers they don't know. Anyways, the process of providing rates was a mess and unorganized. Why call me multiple times instead of working out a few scenarios beforehand? Spoke with sales at 3/4pm confirming finalizing the deal the next morning. I was texted an hour later saying Westide would not hold the car over night. Aggravated at the lack of accommodation that they, Westside created, I requested a refund which is yet to be returned three weeks later, and the check option requires I pick it up. This is ludacris and why am I chasing them? All in all the intial visit service was the best across the other dealerships of the same standing in the area. More
by Buyer
Other Employees Tagged: Judy Patureau
January 14, 2025
Fastest purchase I’ve ever made. The salesman and other staff were very professional. Very positive experience. The salesman and other staff were very professional. Very positive experience. More
by wlynch
Other Employees Tagged: Anil Sharma , Kim Jessee
