AJ Vallarelli | Page 6

Professional and Caring My experience with the dealership has been wonderful. The staff is friendly and service is excellent. I have no complaints only compliments. has been wonderful. The staff is friendly and service is excellent. I have no complaints only compliments. More

by Jh192007 Verified Customer Verified Customer

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Greeted right away. Service was completed in the time frame that was told to me. AJ is always professional and direct with what needs to be done. I had a recall complete Service was completed in the time frame that was told to me. AJ is always professional and direct with what needs to be done. I had a recall completed on my vehicle as well and with that taking extra time they were able to provide a rental car while the service and recall was being performed. All around very happy with the service provided. More

by Cabgirl1025 Verified Customer Verified Customer

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A dealership is only as good as it’s people I had a great experience with AJ !!! He helped us in a timely manner & was so kind I had car trouble in the midst of a death in my family He ordered my great experience with AJ !!! He helped us in a timely manner & was so kind I had car trouble in the midst of a death in my family He ordered my part & got me in & out the very next day I really appreciated the expert care & efficiency He did not pressure me More

by jsjw52 Verified Customer Verified Customer

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The best experience! Pleasant experience, pleasant attitude answered all my questions and great overall experience! Pleasant experience, pleasant attitude answered all my questions and great overall experience! More

by TERRANCE WADE Verified Customer Verified Customer

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This is my second vehicle from this location I was very pleased with Britt. He was energetic & eager to answer my Questions. Nice young man pleased with Britt. He was energetic & eager to answer my Questions. Nice young man More

by msbuie63 Verified Customer Verified Customer

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I can not say that the problem is resolved yet. I have to return tomorrow. The first rep I worked with was nice enough however when I came back what I was told was incorrect. Upon speaking to Marce I have to return tomorrow. The first rep I worked with was nice enough however when I came back what I was told was incorrect. Upon speaking to Marcellis. I discovered that not only was I mislead but that what I purchased would not fix the problem and would cost me 600$+ When I questioned what was happening, I was taken to an office and questioned, I felt like she was telling me it was my own fault and not the lack of service nor clarity on behalf of the department I was working with. As of now I am unhappy with the service provided and I expect more from people who are supposed to be there to guide me in my repair decisions so that this doesn't happen. She tried to tell me that the 175$ charge to diagnose the car was probably what he was trying to save me. If I had kept my business at Toyota they would have waved the fee if I chose to get the work done with them. More

by mongerkristen Verified Customer Verified Customer

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The staff was very nice and wonderful. Service manger was so excited and greet me with big smile Service manger was so excited and greet me with big smile More

by WNG4 Verified Customer Verified Customer

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Beautiful people's , Aj was great . Thanks my car driver smooth. Prices good and free water and coffee ☕️ . Thanks my car driver smooth. Prices good and free water and coffee ☕️ . More

by MTKN Verified Customer Verified Customer

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Anthony took very good care of me. I will in the future book thru him for my service needs on both of my Honda’s. I will in the future book thru him for my service needs on both of my Honda’s. More

by wolfenets Verified Customer Verified Customer

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Excellent service. Everything done Iin a very timely manner. Work was done very professionally. Completely satisfied. Everything done Iin a very timely manner. Work was done very professionally. Completely satisfied. More

by harryj0508 Verified Customer Verified Customer

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