AJ Vallarelli
AJ Vallarelli at Honda of the Avenues

AJ Vallarelli | Page 5

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
110 Reviews
4.8

110 Reviews

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110 Reviews of AJ Vallarelli

March 03, 2026

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Employee Rating

Disappointed in Honda service as a whole. Maybe it’s just this is the first smart car I’ve owned, but probably would not get another Honda. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcellis Smith

Mar 03, 2026

Honda of the Avenues responded

Thank you for sharing your feedback. We’re truly sorry to hear you’re feeling disappointed with your service experience. That’s never the impression we want to leave. Honda vehicles do have advanced technology and features that can sometimes feel different from what owners may be used to, but our goal is always to make ownership simple, clear, and stress-free. We would appreciate the opportunity to better understand what specifically led to your frustration and see how we can help. Please feel free to reach out to us directly so we can discuss your concerns. Your satisfaction is very important to us. Crista Poynor Service Director

February 24, 2026

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Employee Rating

Quickly. Professional. Friendly. AJ was excellent. Informative and friendly. 10/10 He kept me up to date on my car at all times. More

by faith_horner
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Feb 27, 2026

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad AJ provided professional, friendly, and informative service throughout. We appreciate your feedback and your trust in Honda of the Avenues.

February 20, 2026

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Employee Rating

AJ listens to my concerns and requests. He reiterates my words to make sure we are on the same page and provides his industry expertise on certain topics and delivers that which I ask for. More

by Nataniel O.
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Feb 23, 2026

Honda of the Avenues responded

Thank you for your thoughtful review! We’re glad to hear that AJ listens carefully, provides expert guidance, and delivers exactly what you need. We truly appreciate your feedback and look forward to serving you again!

February 13, 2026

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Employee Rating

Warranty work was completed; oil change, rotated tires and change brake fluid. I mentioned that I was seeing a 'low tire pressure' indicator (for the driver's side front tire) on the dashboard and asked t More

by Newton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Feb 20, 2026

Honda of the Avenues responded

Thank you for your feedback! We’re glad the warranty work and maintenance were completed and that your tires were checked and properly inflated. We appreciate you taking the time to share your experience.

February 06, 2026

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Employee Rating

Horrible especially after the found I I rejected there over $7000 bill that I can do my self for less than $1,000. Plus left our vehicle in the back my pregnant fiance had to walk back get our car it woul More

by Davidjohnson32256
Recommend Dealer
No

Other Employees Tagged: AJ Vallarelli

Feb 10, 2026

Honda of the Avenues responded

We’re very sorry to hear about your experience and appreciate you sharing your concerns. This is not the level of service we aim to provide, and we’d like the opportunity to address this directly. Please contact our service manager, so we can better understand what happened and work toward a resolution.

February 02, 2026

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Employee Rating

It was great, easy, very convenient, nice experience, welcoming, fast service, I am very pleased More

by mailbmdgp
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Feb 10, 2026

Honda of the Avenues responded

Thank you for your feedback! We’re glad your experience was easy, convenient, and welcoming. We truly appreciate you choosing us!

January 30, 2026

Dealership Rating
Employee Rating

Very good sales and service experience. Morris in sales and AJ in service are very good to work with. More

by JCV
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Feb 10, 2026

Honda of the Avenues responded

Thank you for your feedback! We’re glad Morris and AJ provided a great sales and service experience. We truly appreciate you choosing us!

January 26, 2026

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Employee Rating

Quick and easy, and he was very efficient Very nice and easy to work with More

by Shanehuey124
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Jan 28, 2026

Honda of the Avenues responded

Thank you for the great review! We’re glad to hear everything was quick, easy, and efficient. We truly appreciate your kind words and look forward to helping you again.

January 05, 2026

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Employee Rating

Superb customer service I am happy to be a customer of Honda of the Avenues. More

by herazoc
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Jan 08, 2026

Honda of the Avenues responded

Thank you for the wonderful review! We’re thrilled to hear you’re happy with our customer service and proud to have you as part of the Honda of the Avenues family!

December 21, 2025

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Employee Rating

The dealership had a variety of cars that I can choose from to my liking the employees active dealership was nice. They was understandable and they were very easy to work with when it comes down to with t More

by ericdavis122000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Almonte

Dec 22, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad you found a great selection of vehicles and that our team was easy to work with and helpful throughout the process.

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