AL COBB | Page 9

Vang Xiong’s purchasing experience at Russ Darrow Honda Russ Darrow Honda is a great dealership due to its great and friendly services! I was helped out by a man named a Derrick Wilson who just made everyth Russ Darrow Honda is a great dealership due to its great and friendly services! I was helped out by a man named a Derrick Wilson who just made everything purchasing this vehicle smooth and hassle free! I would definitely recommend Russ Darrow Honda to anyone looking to buy, lease, or service their car/cars! More

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Excellent Honda Dealer Wonderful experience working with Al and Amanda. Appreciate their service and are so friendly. I would recommend this dealership to everyone. Thank yo Wonderful experience working with Al and Amanda. Appreciate their service and are so friendly. I would recommend this dealership to everyone. Thank you for all the help. More

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Quick and honest I was a loyal customer of a different dealer (wilde honda in brookfield). With my last vehicle purchase, they were dishonest and ran us through a long I was a loyal customer of a different dealer (wilde honda in brookfield). With my last vehicle purchase, they were dishonest and ran us through a long and arduous process where it was the stereotypical TV show worthy car salesman BS. I told the sales rep at Russ Darrow about my experience with Wilde and said i would be done with Hondas if that got repeated. They were honest and upfront about my expectations and what they could or couldnt meet. I was originally looking to buy my honda at a time where there were no promos occurring and they immediately said "you can buy it now, but the pricing would not meet your expectations and you can get a way better deal at a later time". I'm so happy they told me that, and they kept in close contact with me and notified me when the deals were perfect to fit my needs. I'm so happy with Russ Darrow and our sales rep Amanda, they've earned all of our business from now on. More

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2018 Civic Purchase Excellent Customer Sevice, Honesty, Patience and Overall solution. Honda Team was was willing to work late into the night to find a mutual solution. Excellent Customer Sevice, Honesty, Patience and Overall solution. Honda Team was was willing to work late into the night to find a mutual solution. We’ll done! More

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Way to go, Lesia! Lesia Mathis was our sales person. She was wonderful, soft spoken, trustworthy, and professional. I usually despise car sales people,, but Lesia was e Lesia Mathis was our sales person. She was wonderful, soft spoken, trustworthy, and professional. I usually despise car sales people,, but Lesia was easy to work with. I would highly recommend her! More

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Customer satisfaction I went to Russ Darrow Honda and I met Mike Tuller he was very professional, great personality and he treated me with respect. Great guy. I went to Russ Darrow Honda and I met Mike Tuller he was very professional, great personality and he treated me with respect. Great guy. More

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Great buying experience We were looking for the CRV to b our second car and we shopped around a lot. Russ Darrow was a really good experience, coupled with a good price. The We were looking for the CRV to b our second car and we shopped around a lot. Russ Darrow was a really good experience, coupled with a good price. The main thing for us that sales was not too pushy and quite helpful in each step of the process. Special callout to D'Airre Wilder for his patience and help with selecting the right color of the car. Al Cobb helped with getting the numbers right for us. More

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Leasing New Vehicle Smoothest lease experience ever! Listened to what I said and delivered in a short period of time. A,l the manager, was great, along with Amanda, the Smoothest lease experience ever! Listened to what I said and delivered in a short period of time. A,l the manager, was great, along with Amanda, the sales person. More

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Respectful, Friendly, No-pressure, and great price I worked with Lesia for about a month, test driving vehicles and validating functionality. She was great to work with, and I'd recommend her to others I worked with Lesia for about a month, test driving vehicles and validating functionality. She was great to work with, and I'd recommend her to others. When I finally decided to make my purchase, I told Lesia that I'd give her/Darrow the first and last shot at selling the vehicle. I explained that I had a trade, and the trade in value was probably going to determine where I ultimately purchased my new Honda. I came prepared with internet shopping quotes from Milwaukee and Chicago Honda dealers and I also had an independent appraisal done of my trade in vehicle, and I knew what I was likely to get in the market. I expected to visit 4 other dealers in the upcoming weeks. I also had a 'Buy Today' price/trade in mind if a dealer was real aggressive. I didn't want any extra dealer adds, as I planned on purchasing them separately and installing them myself, but the vehicle that I was interested in at Darrow had a few additions. For some dealers this can be a wrinkle in the negotiating process. The first quote was aggressive, but it didn't hit my 'Buy Today' price point. Lesia brought over Al Cobb, and after only a few minutes discussion discussing my market research and buying philosophy, we hit the target. There was no pressure, only a respectable conversation leading to a purchase. I received a great price on the new vehicle, a better trade in allowance than I expected , a fair price on the dealer adds, and no pushing of other post-sale dealer value-adds. I might have saved a few hundred dollars if I did the dealer bake-off, but I doubt it - and frankly, it wouldn't have been worth my time. Plus, I've had great purchasing and service experience previously at Darrow Honda, so I knew I'd be taken care of again. More

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Great Price Great Service I started looking for a CRV in Milwaukee area about a month ago. Did TrueCar and contacted all dealers. Had generally good experience with all inter I started looking for a CRV in Milwaukee area about a month ago. Did TrueCar and contacted all dealers. Had generally good experience with all internet sales people. Jennifer at Darrow turned out the best. The price was $550 cheaper than all the other dealers. General Manager Al Cobb quoted a price on-line to me that was by far the best. Went in and finalized things with Jeff Z. and was told that it would take about a month for the CRV that I wanted to be at the dealer. CRV showed up a week later and I picked it up after going through the CRV with Jeff. Very easy process and would definitely go with Darrow for future purchases. More

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