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ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ | Page 11

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

Contact Me
5.0
270 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

270 Reviews

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270 Reviews of ALEX RODRIGUEZ

May 23, 2024

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Employee Rating

Alex was great. Got us right in and understood our chaotic morning. Easy to work with and VERY competent. We so appreciate his efforts to make this easy on us. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2024

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Alex was very nice and informative. I was very pleased with the work they did. Everyone was very nice and helpful. More

by BKD4852
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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May 20, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 19, 2024

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Employee Rating

He is so nice He is very thorough and professional AND he remembered me! Thanks Alex for being my guide More

by BRAZOSBURNSLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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May 20, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

May 17, 2024

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Employee Rating

Every time I don't understand a car issue I get in touch with Alex Rodriguez. I go to Shottenkirk and Alex will always help me with any issues I have. Denise Rand is the lady who sold us our Grand Hig More

by lomahooten2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Rand

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May 20, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

May 10, 2024

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I’ve always been treated very well at Shottenkirk. Of course I love Toyotas, and Shottenkirk’s service is exemplary. More

by DEANDBTRAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MORIAH LENNINGTON

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May 13, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

April 27, 2024

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Alex is amazing and Speak Spanish, gracias Alex ! Si hablan Español el los atenderá increíblemente More

by Adriana Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Rand

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Apr 29, 2024

Shottenkirk Toyota Granbury responded

Adriana , thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

April 23, 2024

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Employee Rating

Polite curiosity and timely Highly recommended Came in on 30 minutes notice Well done kids More

by Jeff.weick
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2024

Shottenkirk Toyota Granbury responded

Jeff., thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

April 20, 2024

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Employee Rating

Excellent! !! Mitch sold me a truck did great service. Alex in sales has been amazing. All around A+ More

by SPYDER_DRUMMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Morgan

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May 01, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

April 20, 2024

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MJ was great when she called me to let me know about the new conviencie fee on card charges. I felt prepared for my appointment. I appreciate all the text reminders. Alex was awesome and took great care of More

by Delaneywinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MJ, Alex

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May 01, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

April 15, 2024

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Employee Rating

Alex was supposed to follow up with me about a part. Never heard back from him about the follow up repair. More

by MANNCLAN333
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

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