ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ | Page 16

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
272 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

272 Reviews

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272 Reviews of ALEX RODRIGUEZ

February 17, 2024

Dealership Rating
Employee Rating

Very courteous & efficient. I was extremely surprised at how quickly my car was attended to and completed. More

by PALONG48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 15, 2024

Dealership Rating
Employee Rating

Alex fue muy bueno, me ayudó con todas mis preguntas y fue muy rápido el servicio More

by monoviedo86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 15, 2024

Dealership Rating
Employee Rating

I had a great experience with Alex during my journey of looking for a new vehicle! He was very well spoken and knowledgeable. He was very attentive when i was explaining what I was looking for and took the More

by Cynthia
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Feb 23, 2024

Shottenkirk Toyota Granbury responded

Cynthia, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

February 12, 2024

Dealership Rating
Employee Rating

I went in for a service, fully expecting a bill. When I was checking out they said that I didn’t have to pay for a rotation since I bought my tires there. The little things like this are why I will More

by Ryan Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON

Feb 13, 2024

Shottenkirk Toyota Granbury responded

Ryan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

February 08, 2024

Dealership Rating
Employee Rating

Went in in response to your letter for a "free" oil change and was charged $2.50 for a shop fee. The letter promised a complimentary car wash, which was broken. And was told after an "inspection" that More

by Rick Stone
Recommend Dealer
No
Feb 09, 2024

Shottenkirk Toyota Granbury responded

Rick, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Toyota Granbury and ask for one of our managers.

February 07, 2024

Dealership Rating
Employee Rating

Very good service. Professional adviser and explained all services needed . Repair was done on a timely matter and was reminded of next service. More

by GUNN404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

February 02, 2024

Dealership Rating
Employee Rating

I had a fantastic time with the service department for servicing my vehicle and Alex the service advisor was awesome. More

by connor mcghee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Shottenkirk Toyota Granbury responded

connor, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 01, 2024

Dealership Rating
Employee Rating

Muy buen trabajo y servicio, estoy muy agradecida. Alex fue increíble y nos ayudó con todas la preguntas que tenía. More

by maria montes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2024

Dealership Rating
Employee Rating

Such a great place , everything was so fast and efficient will definitely be back again. Our helper Alex was very friendly and helpful More

by marcomontes92476
Recommend Dealer
Yes
Feb 23, 2024

Shottenkirk Toyota Granbury responded

marco, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

February 01, 2024

Dealership Rating
Employee Rating

Came in for a regular maintenance visit on my vehicle and service was great. I was in and out in an hour. Alex took great care of me and my vehicle More

by Isaiahsg10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Shottenkirk Toyota Granbury responded

Isaiah, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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