ALEX RODRIGUEZ | Page 21

I could not believe the exceptional level of service I experienced the morning I came to Shottenkirk. I was originally under the impression my vehicle would only take a short amount of time to complete, experienced the morning I came to Shottenkirk. I was originally under the impression my vehicle would only take a short amount of time to complete, but when Alex, my service advisor told me of a separate issue, he already had a ride for me so that I didn't miss a beat! He even brought me a cup of coffee! He is a stellar employee and exemplifies the highest of standards that Shottenkirk displays. Please, for the sake of your business make sure he is thoroughly compensated for the value he provides your dealership. I have also had several encounters with Garland Robinson and all I can say is "WOW!" Her leadership and enthusiasm is clearly evident in the way she treats other employees. This in turn renders an amazing experience to all who are fortunate enough to have Shottenkirk at their back for all their car troubles and maintenance. More

by JARRETT033 Verified Customer Verified Customer

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When I came to Shottenkirk Alex greeted me and was enthusiastic to help me with my vehicle. He did an outstanding job and went above and beyond to get me back in my car. I will definitely be returning enthusiastic to help me with my vehicle. He did an outstanding job and went above and beyond to get me back in my car. I will definitely be returning for future maintenance. More

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Alex R. is great, great customer service and is very professional and reliable i’ll continue to go through Alex is great, great customer service and is very professional and reliable i’ll continue to go through Alex More

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Very helpful staff. Alex and Hassen both were great. Getting my car washed was a bonus. Alex and Hassen both were great. Getting my car washed was a bonus. More

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Alex was outstanding! Very honest and kind. Donte greeted me and was very polite as well. I even was checked on by Garland the manager. It’s nice to see managers involved Very honest and kind. Donte greeted me and was very polite as well. I even was checked on by Garland the manager. It’s nice to see managers involved with customers. I’ll be back for sure. More

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Shottenkirt Helped me get the car I wanted and Alex was very friendly helpful with maintenance. very friendly helpful with maintenance. More

by LMM.PINK Verified Customer Verified Customer

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This is the second vehicle we have bought from ShottenKirk Granbury. We won’t go anywhere else. Alex and Garland were amazing. They made sure our needs were met. Excellent customer service!! ShottenKirk Granbury. We won’t go anywhere else. Alex and Garland were amazing. They made sure our needs were met. Excellent customer service!! More

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Dealership is impressive. Everyone knows their jobs and works together Alec is an asset to your dealership Everyone knows their jobs and works together Alec is an asset to your dealership More

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Super friendly and speedy service. My advisor Alex was very knowledgeable and kind. My car was done within 30 minutes! My advisor Alex was very knowledgeable and kind. My car was done within 30 minutes! More

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Used Shottenkirk several times. Car comes back dirty with oily handprints and lug nut lock laying in seat. Oil on carpet, partially complete work. Advisors kind but attention to de Car comes back dirty with oily handprints and lug nut lock laying in seat. Oil on carpet, partially complete work. Advisors kind but attention to detail is none existent. Will only use them for Toyota required service. More

by Rob E Verified Customer Verified Customer

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