ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ | Page 9

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
273 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

273 Reviews

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273 Reviews of ALEX RODRIGUEZ

November 24, 2023

Dealership Rating
Employee Rating

Always does a great job on the vehicles, Alex Rodriguez is very friendly, and eager to help... He has very professional customer service. He tells you exactly what's going on with your vehicle, as well as More

by clarkdanielle789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 23, 2023

Dealership Rating
Employee Rating

Juan and Alex were excellent and made my experience great. I would buy again from this dealership. More

by BSPALDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON , Mj Davis, Christopher McCann-Flannery, DONTE PATTERSON, Tyronne Wells

Dec 10, 2023

Shottenkirk Toyota Granbury responded

BSPALDING, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

November 22, 2023

Dealership Rating
Employee Rating

Very professional, friendly, and helpful. Made the process very easy and you can tell they care about their customers. Will definitely be coming back to see Alex and service! More

by PH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

November 21, 2023

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Employee Rating

Very quick and easy service, Alex responded quickly and answered all the questions I had. More

by Shayne H
Service Price Transparency
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Recommend Dealer
Yes
Nov 22, 2023

Shottenkirk Toyota Granbury responded

Shayne H, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

Dealership Rating
Employee Rating

I could not believe the exceptional level of service I experienced the morning I came to Shottenkirk. I was originally under the impression my vehicle would only take a short amount of time to complete, More

by JARRETT033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

Nov 21, 2023

Shottenkirk Toyota Granbury responded

JARRETT033, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 20, 2023

Dealership Rating
Employee Rating

When I came to Shottenkirk Alex greeted me and was enthusiastic to help me with my vehicle. He did an outstanding job and went above and beyond to get me back in my car. I will definitely be returning More

by Justin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CRAIG HOFER

Nov 21, 2023

Shottenkirk Toyota Granbury responded

Justin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 20, 2023

Dealership Rating
Employee Rating

Alex R. is great, great customer service and is very professional and reliable i’ll continue to go through Alex More

by Cade H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

Nov 21, 2023

Shottenkirk Toyota Granbury responded

Cade H, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 19, 2023

Dealership Rating
Employee Rating

Very helpful staff. Alex and Hassen both were great. Getting my car washed was a bonus. More

by peggyb52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged:

Nov 20, 2023

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 17, 2023

Dealership Rating
Employee Rating

Alex was outstanding! Very honest and kind. Donte greeted me and was very polite as well. I even was checked on by Garland the manager. It’s nice to see managers involved More

by Ryan Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON , Mj Davis

Nov 20, 2023

Shottenkirk Toyota Granbury responded

Ryan Peterson, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

November 15, 2023

Dealership Rating
Employee Rating

Shottenkirt Helped me get the car I wanted and Alex was very friendly helpful with maintenance. More

by LMM.PINK
Recommend Dealer
Yes
Nov 16, 2023

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

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