ALEX RODRIGUEZ | Page 22

This is the second vehicle we have bought from ShottenKirk Granbury. We won’t go anywhere else. Alex and Garland were amazing. They made sure our needs were met. Excellent customer service!! ShottenKirk Granbury. We won’t go anywhere else. Alex and Garland were amazing. They made sure our needs were met. Excellent customer service!! More

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Dealership is impressive. Everyone knows their jobs and works together Alec is an asset to your dealership Everyone knows their jobs and works together Alec is an asset to your dealership More

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Super friendly and speedy service. My advisor Alex was very knowledgeable and kind. My car was done within 30 minutes! My advisor Alex was very knowledgeable and kind. My car was done within 30 minutes! More

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Used Shottenkirk several times. Car comes back dirty with oily handprints and lug nut lock laying in seat. Oil on carpet, partially complete work. Advisors kind but attention to de Car comes back dirty with oily handprints and lug nut lock laying in seat. Oil on carpet, partially complete work. Advisors kind but attention to detail is none existent. Will only use them for Toyota required service. More

by Rob E Verified Customer Verified Customer

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I absolutely am blown away by the service, attention and detail this dealership provides for its customers. From the scent in the bathroom to the high quality leather chairs, coffee, and little shopping are detail this dealership provides for its customers. From the scent in the bathroom to the high quality leather chairs, coffee, and little shopping area - AND their communication, it’s very clear that this dealership aims to go above and beyond to put the customer first from appointment booking, follow up on new car appraisal, to taking the dedicated time to walk you through your repairs so you completely understand them, providing financing, and making sure you are comfortable not only during your stay but after by leaving your car freshly washed. I live an hour away and I will choose to come here and spend my dollars with my service advisor, alex, who I trust and who has never once been rude or made me feel uneducated as a customer. I enjoy my experience every single time I come and look forward to it. I choose to come here, even though it’s an hour drive, and it’s worth every penny. unlike other dealers who treat you like crud, this place really tries to go above and beyond. Nice job Alex and Garland! More

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It took a little longer than expected but they were busy and I did get there early in case they were able to get me in early and I did get there early in case they were able to get me in early More

by MCHLHEARNE Verified Customer Verified Customer

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Alex said that he would include it in my packet. The price is for the tires that would fit my car. It was not there. The price is for the tires that would fit my car. It was not there. More

by CAROLYNARCHIE Verified Customer Verified Customer

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Serviced my truck Friendly and efficient No complaints Nice people The cashier was great A complaints Nice people The cashier was great A More

by TIMTHEWATERGUY Verified Customer Verified Customer

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A re-call issue was taken care of very well and Alex R. Was helpful and friendly. Thank you. Was helpful and friendly. Thank you. More

by DEHAZ Verified Customer Verified Customer

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Alex Rodriguez, as well as the whole service staff, have always been "top notch" when it comes to customer service, which makes having my vehicle serviced an overall hassle-free experience. Good folks who always been "top notch" when it comes to customer service, which makes having my vehicle serviced an overall hassle-free experience. Good folks who represent Shottenkirk both professionally and courteously. More

by Twoon47! Verified Customer Verified Customer

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