36 Reviews
Write a Review36 Reviews of AMEER AL-Hadi
October 29, 2025
Blindsided by Poor Communication—Saved by Aubrey Price My experience at Toyota of Rockwall was incredibly frustrating due to the poor communication and lack of professionalism from Finance Manage Price My experience at Toyota of Rockwall was incredibly frustrating due to the poor communication and lack of professionalism from Finance Manager Maria Valdez. After signing a Retail Installment Sale Contract, I was blindsided to learn that the assigned lender doesn’t allow borrowers to hold two active loans—a critical restriction that was never disclosed beforehand. This caused unnecessary confusion and stress. Maria also failed to notice that our trade-in vehicle wasn’t financed through that lender, which should have immediately flagged the issue. The contract itself contained typos that further complicated the verification process. She may pride herself on speed, but accuracy and attention to detail were clearly lacking. When I called to discuss the issue, Maria was dismissive and refused to speak with me directly. She stated, “I’ve already spoken to your husband (the co-signer)—he can tell you what we discussed,” insisting I come to the dealership in person. She repeatedly spoke over me, making a productive conversation impossible. Her unwillingness to engage respectfully made a stressful situation even worse. Thankfully, Finance Manager Aubrey Price stepped in and completely turned things around. He listened, acknowledged Maria’s mistakes, and worked diligently to resolve the issue. His professionalism and empathy were the only reason this experience didn’t escalate into a formal complaint. I also want to recognize General Manager Tony Yazbeck and Salesperson Amir, who were both fantastic throughout the process. They were courteous, helpful, and genuinely committed to customer satisfaction. If you choose to do business with Toyota of Rockwall, ask for Aubrey Price by name—and know that Tony and Amir are also great people to work with. But avoid Maria Valdez at all costs. Her dismissive attitude and lack of professionalism are not worth the stress. More
Other Employees Tagged: Aubrey Price , Maria Valdez
October 21, 2025
Came in with my child and they were so helpful and kind and help me understand numbers as many times as I asked were very helpful in everything went above customer service. The best interactions I’ve had w and help me understand numbers as many times as I asked were very helpful in everything went above customer service. The best interactions I’ve had with people in a long time thank to pj and everyone that was their everyone was very kind and helpful. More
Other Employees Tagged: Vanessa Quinones, Carmelo Adorno, Quin Flowers, Melvin Benjamin, Aubrey Price, PJ LE, VU DOAN, PRINCE DODSON, DAYTONA MCDONALD
October 17, 2025
friendly, professionals for both sale and finance. department. I'm a returned customer from this dealer(Toyota of Rockwall) department. I'm a returned customer from this dealer(Toyota of Rockwall) More
Other Employees Tagged: Carmelo Adorno
October 09, 2025
The best Team ever! Thank you for amazing service. My husband and I love our new rides. Thank you for amazing service. My husband and I love our new rides. More
Other Employees Tagged: Aubrey Price
September 28, 2025
James is an amazing salesperson who took care of us throughout the process of leasing a new car. The entire team was very professional. I would highly recommend Toyota of Rockwall next time you are loo throughout the process of leasing a new car. The entire team was very professional. I would highly recommend Toyota of Rockwall next time you are looking to purchase/lease a vehicle. More
Other Employees Tagged: Glenn Coy, Carmelo Adorno, Melvin Benjamin, JAMES MILLER, Mason Bennett, ISAIAH AYALA, DYLAN CUMMINGS , Axel Bernal, AMANDA BERRY
August 21, 2025
The transaction was simple and fast. Amir was great and the dealer stayed open late to make sure I’m taken care of. I will be back Amir was great and the dealer stayed open late to make sure I’m taken care of. I will be back More
Other Employees Tagged: Aubrey Price
August 08, 2025
I had such a wonderful experience with your sales and finance teams during my time spent at Toyota of Rockwall! I am looking forward to a being a long term client at your dealership. Best regards, Ni finance teams during my time spent at Toyota of Rockwall! I am looking forward to a being a long term client at your dealership. Best regards, Nicole Peters More
Other Employees Tagged: Kasey Boysaw, ISAIAH AYALA
August 06, 2025
Modern, spacious and clean dealership. The staff is friendly and helpful. Service department did good work on my old hybrid. The staff is friendly and helpful. Service department did good work on my old hybrid. More
Other Employees Tagged: Melvin Benjamin, ISAIAH AYALA
July 27, 2025
Ameer was awesome! He is very knowledgeable and helpful. All of my questions were addressed with care, and overall I had a wonderful experience! He is very knowledgeable and helpful. All of my questions were addressed with care, and overall I had a wonderful experience! More

