Aubrey Price

I didn't feel pressured and all my questions were answered thoroughly and quickly. I got the out the door price in minutes. answered thoroughly and quickly. I got the out the door price in minutes. More

Report | Print

I recently bought a 2025 Toyota Tacoma from Toyota of Rockwall, and I cannot recommend them enough, specifically Russell. He provided absolutely outstanding service from start to finish. Trading in and Rockwall, and I cannot recommend them enough, specifically Russell. He provided absolutely outstanding service from start to finish. Trading in and buying a vehicle can sometimes be a stressful process, but Russell made the entire shopping experience incredibly smooth, transparent, and easy. There was no pressure, just genuine help and great communication. If you are looking for a hassle-free car buying experience and want to work with someone who actually looks out for their customers, go see Russell at Toyota of Rockwall. Love the new Tacoma! More

Report | Print

They worked with me very well in getting my new car. It didn't feel scammy. It didn't feel scammy. More

by lordgooofy Verified Customer Verified Customer

Report | Print

Caden was friendly and very helpful, Aubrey a pleasure and Jeff helpful! All in all a great experience and Jeff helpful! All in all a great experience More

Report | Print

Everyone at Toyota of Rockwall was incredibly welcoming and friendly. Huge thanks to Isai! He helped me get the perfect car and great financing. I absolutely love my new car! And also to Aubrey, he did an and friendly. Huge thanks to Isai! He helped me get the perfect car and great financing. I absolutely love my new car! And also to Aubrey, he did an amazing job of showing me and explaining the benefits for my new car! I appreciate both of them! More

Report | Print

The dealership was very helpful and friendly. Ameer and Aubrey were very helpful and patient with me about the whole process especially since it was my first time buying a car. Both made me felt Ameer and Aubrey were very helpful and patient with me about the whole process especially since it was my first time buying a car. Both made me felt welcomed and comfortable to be there. More

Report | Print

Excellent customer services! They made the car buying experience good. My daughter is very happy with her first car! They made the car buying experience good. My daughter is very happy with her first car! More

by stephanie_slough Verified Customer Verified Customer

Report | Print

Vanessa and Aubrey are the best! ! They made an expensive, surprise gift even more fun to give and helped calm my own nerves with their excitement and genuine interest in making it wo ! They made an expensive, surprise gift even more fun to give and helped calm my own nerves with their excitement and genuine interest in making it work for our family. Vanessa was in it for the long haul and very gracious. Aubrey made the financial part actually fun and he had an effortless way of making a genuine connection. I look forward to round 2 soon! More

by Natalie S Verified Customer Verified Customer

Report | Print

I am very dissatisfied with the process of finally getting my car. On 03/28, Aisha from Toyota of Rockwall, initially followed up with me on a build of the 2026 RAV4 that I wanted. When I called Toyo getting my car. On 03/28, Aisha from Toyota of Rockwall, initially followed up with me on a build of the 2026 RAV4 that I wanted. When I called Toyota of Rockwall, I told a different lady theyI spoke with that was very skeptical because I’ve read online that some people haven’t received their car months of putting down a deposit. I told her that if that’s the case, I would look at other vehicles, like Honda. She assured me it should take about a month. I put down my deposit. On 04/28, I was notified that the car was at Rockwall Toyota. When I got there, I was informed there was some damage to the windshield and they are investigating what happened to the vehicle. I was given the option of taking the vehicle after repairs were done or what for another vehicle. I was later told the damaged was caused by hail. My question is why would a vehicle that is set for transit be left out with no protection to the elements. Someone, not Zainey, told me I should have the vehicle by 5/19. When that date came and weren’t, I contacted Zainey who said it will be allocated to them on 5/23. I did take the loaner car that Zainey offered, but I want my own car. I reached out to him on that date, he said it’s been allocated, and he will let me know when it’s in transit. So now I’m waiting on a vehicle. It’s approaching the middle of 2026, soon the 2027 will be available. I’m thinking now that if I knew it would take this long, I would have waited until the end of the year before purchasing this vehicle or the 2027. Very soon, my first payment will be early June, and’s I still don’t have my vehicle. That’s crazy! I have never experienced anything that I’m experiencing now. Last year my wife bought the 2025 RAV4 without any issue. Because I probably could have bought this cheaper a few months from now, or wait on the 2027 model if I had know this would happen, I feel like I’m not getting the value that I initially envisioned getting. I will definitely have to think twice about where I will make my next vehicle purchase that will be in about four years More

by ricohen Verified Customer Verified Customer

Report | Print

The team at Toyota Rockwall worked efficiently and effectively to make the process as simple as possible. Definitely the easiest vehicle purchasing experience I've ever had so far. effectively to make the process as simple as possible. Definitely the easiest vehicle purchasing experience I've ever had so far. More

Report | Print