Aamer Ali
Aamer Ali at Arlington Acura in Palatine

Aamer Ali | Page 22

Service Advisor

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

not yet
rated
391 Reviews
not yet
rated

391 Reviews

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391 Reviews of Aamer Ali

May 20, 2021

Dealership Rating
Employee Rating

I bought my car here after I retired from the military in 2003. I still have the same car. I wouldn’t still be driving it if it weren’t for the Service Advisors and especially Stevie, who has kept my car run More

by me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke , John Fairbairn, Jeremy Hardman, Alex Matios, Omar Shabaz

May 20, 2021

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine. We appreciate your loyalty over the last 18 years.

May 20, 2021

Dealership Rating
Employee Rating

The Service department always provides quality workmanship. The friendly atmosphere and pleasant surroundings is also very helpful while waiting for service to be completed. Great dealership. More

by Asshur S. Lazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke , Jeremy Hardman, Omar Shabaz

May 20, 2021

Arlington Acura in Palatine responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 19, 2021

Dealership Rating
Employee Rating

Thank you Jeremy, Chris, Omar and Aamer. Another exceptional service. My TLX was repaired and RDX received a maintenance schedule. I always receive the best advice regarding repair options from More

by thomas8815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke , Jeremy Hardman, Omar Shabaz

May 19, 2021

Arlington Acura in Palatine responded

Thank you, Thomas, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 13, 2021

Dealership Rating
Employee Rating

The best service department in the area!!The mechanics The best service department in the area!! The mechanics are terrific and they give me a loaner when it will take more than an hour or so. I have bee More

by LInda M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke , Jeremy Hardman, Omar Shabaz

May 13, 2021

Arlington Acura in Palatine responded

Thank you, Linda, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

May 13, 2021

Dealership Rating
Employee Rating

I appreciate the fact that Jeremy was very courteous and straightforward with his service quote. He did not pressure me on what to fix on my car instead just advised me on the most practical things to consi More

by KYKIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hardman

May 13, 2021

Arlington Acura in Palatine responded

Thank you so much for your kind words for Jeremy, and for taking the time to leave us this wonderful feedback!

May 06, 2021

Dealership Rating
Employee Rating

Aamer and Mike (parts) were extremely patient, helpful, and courteous. The 2022 MDX loaner was much appreciated for our family of 6 and we're nearly convinced it will be our next vehicle. More

by TIMOTHYSKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Arlington Acura in Palatine responded

Timothy, Thank you for choosing Arlington Acura in Palatine, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 05, 2021

Dealership Rating
Employee Rating

Simply the best group to work with whether options, quality work and the team in best I have ever dealt with at dealership including OH, IN and IL. More

by Kman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke , Jeremy Hardman, Omar Shabaz

May 05, 2021

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 21, 2021

Dealership Rating
Employee Rating

Had a warning light came on Mark in service very helpful in trouble shooting the issue and I was able to get my car I'm the same day. After tech diagnosed and found issue was done in very short time. Th More

by dtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke , Jeremy Hardman, Omar Shabaz

Apr 21, 2021

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

April 13, 2021

Dealership Rating
Employee Rating

Why you offer car wash, when they don’t even touch the back side, very disappointed about this, the front side all clean, but in the back no one even touch it,. More

by contactaglogistics
Recommend Dealer
No
Apr 30, 2021

Arlington Acura in Palatine responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Apr 16, 2021

Arlington Acura in Palatine responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 10, 2021

Dealership Rating
Employee Rating

Service was through, they told me I needed new tires. I actually knew that before I brought it in. Got a price from them, then compared it on line for the same tiers and they were very competitive. Saved More

by GZAKERASBCGLOBAL.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke , Jeremy Hardman, Omar Shabaz

Apr 11, 2021

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

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