Aaron Atkins | Page 3

Love my new jeep! And Aaron was a great guy to work with would refer him. And Aaron was a great guy to work with would refer him. More

by mhewson5732 Verified Customer Verified Customer

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Service was great; as it always is. Have been using them for years and will continue. Have been using them for years and will continue. More

by Nothanks Verified Customer Verified Customer

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Aaron was very relaxed and honest about the pricing of the car and what we were being offered. He was very professional and knowledgeable of the car. He also was very good at explaining what the finance t the car and what we were being offered. He was very professional and knowledgeable of the car. He also was very good at explaining what the finance team would go over as well. More

by borellyj Verified Customer Verified Customer

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Dellen Dodge has failed to meet expectations on every level. I have been a long-time customer for the past 15 years. The last several years they have gone downhill from sales to service. The last 2 ve level. I have been a long-time customer for the past 15 years. The last several years they have gone downhill from sales to service. The last 2 vehicles I purchased left me upside down on the loan due to inflated pricing. I had a dodge charger I needed to sell last month. I owed 12k on the loan and found the vehicle was only worth 8k. I contacted Dellen to sell it and they only offered me 5k! I took it to another dealership the same day and sold it for 8K! My current Jeep Cherokee is worth 12k and I owe 20k. On the service side, I had the jeep in due to a check engine light and rough running engine. It turned out it needed a tune up and a new coil on one of the cylinders. The cost for this tune up would have been $1005! I took it to another mechanic and got the work done changing all 4 coils for $550. I also bought a warranty which was useless. The warranty would have only covered the one coil with a $250 deductible: leaving me a balance of $805 for the “tune up”. The other mechanic said the one coil was only $129… so Dellen was charging more than $250 for the coil for the deductible to even kick in. Beyond that it has had a shifting issue which I thought was the transmission. I had taken it in several times for this last year and Dellen could not find anything wrong with it. As it turns out it wasn’t a transmission issue, it was the bad coil causing the shifting issue. The other mechanic told me right away that a bad coil will make the car feel like it has a transmission issue. You would think that after Dellen could not find a transmission issue that they would have checked the coils. The cherry on top of the cake was after I chose to take the jeep to the other more reasonable mechanic; Dellen charged me a $170 diagnostic fee. What a joke. Also, whenever you call service, they never answer the phone! The call just keeps getting sent back to the poor operator. I am done with Dellen on all levels! They are not trustworthy and price gouge their customers! More

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5 star Sales and service! Easy fast buying Experience. Nice new showroom & and service center. Easy fast buying Experience. Nice new showroom & and service center. More

by briandavis1125 Verified Customer Verified Customer

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Very good experience. .quick and easy. I was able to go in, test drive the vehicle, make a decision without all of the typical dealership pressure, and leave. .quick and easy. I was able to go in, test drive the vehicle, make a decision without all of the typical dealership pressure, and leave. More

by lpchancejr Verified Customer Verified Customer

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A..a..Ron Atkins went above and beyond tonight! As well as super cute Courtney! Great ol fashion customer service! as super cute Courtney! Great ol fashion customer service! More

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I have been a owner of a RAM for the past 10 years Dellen Chrysler RAM dealership provided me with the best shopping experience ever. Quality people from top to bottom Chrysler RAM dealership provided me with the best shopping experience ever. Quality people from top to bottom More

by jamesg.miller Verified Customer Verified Customer

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Very professional, no pressure. Responded in a timely manner, honest and up front. Highly recommend them. Responded in a timely manner, honest and up front. Highly recommend them. More

by Wildcat Bob Verified Customer Verified Customer

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No pressure sales team. Willing to work on pricing and lowered their listing price and increased their offer for my trade. Willing to work on pricing and lowered their listing price and increased their offer for my trade. More

by lrustydraper Verified Customer Verified Customer

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