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Aaron Castillo
Aaron Castillo at Royal Kia

Aaron Castillo

Sales / Lease Consultant

Royal Kia

4333 East Speedway Boulevard
Tucson, AZ 85712

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4.7
38 Reviews
4.7

38 Reviews

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38 Reviews of Aaron Castillo

November 21, 2025

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Employee Rating

Very friendly and accommodating atmosphere. Everyone we encountered projects a vibrant desire to ensure the customer experience is one that is comfortable and positive. Aaron Castillo was our More

by Ken B
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Finance Experience
Recommend Dealer
Yes
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Nov 22, 2025

Royal Kia responded

Thank you, Ken! We truly appreciate your kind words about your experience at Royal Kia. It’s wonderful to hear that Aaron provided such thorough and accommodating service. We strive to create a positive atmosphere for every guest, and your feedback means a great deal to us. We look forward to seeing you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

September 17, 2025

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Aaron impressed us the minute we met him! Great listener to our needs and attention to details on each vehicle the we were shown was greatly appreciated, as well as his follow up after we pu More

by Rscheller
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Recommend Dealer
Yes
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Sep 18, 2025

Royal Kia responded

Thank you, Robin and Mark! We're thrilled to hear that Aaron made such a positive impression during your visit. It's great to know that you appreciated his attention to detail and the follow-up after your purchase of the Sportage. We look forward to your next appointment and hope to help you explore all the features your Sportage has to offer. At Royal Kia, we're proud to provide our customers with exceptional service and commitment packages like the lifetime warranty. Thank you for choosing us, and we can’t wait to see you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

September 04, 2025

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Outstanding Customer service with knowledgeable staff. . I highly recommend. Then if you're looking for a vehicle More

by flucero72
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Blake

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Sep 04, 2025

Royal Kia responded

Thank you for your review! We appreciate your feedback about our knowledgeable staff and outstanding customer service at Royal Kia. We're glad to hear that you highly recommend us. We look forward to assisting you again. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

August 24, 2025

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Very clean and professional, just bought my second car from Royal. I highly recommend Aaron for all your car needs! More

by Brittanp6
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Contreras

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Aug 24, 2025

Royal Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience purchasing your second car from Royal Kia. Aaron will be delighted to know that you highly recommend him. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

August 22, 2025

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No pressure, no hidden fees. Buying my KIA through Royal KIA was easy and seamless.. everyone was professional and made the experience of buying a new car stress-free. More

by Kim Mitchell
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Loper, Garrett Andreatta

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Aug 22, 2025

Royal Kia responded

Kim, thank you for your wonderful review! We're thrilled to hear that your experience buying your Kia at Royal Kia was easy and seamless. Our team strives to provide a stress-free environment for our customers, and it's great to know we met those expectations. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

May 27, 2025

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Friendly staff and lots of options to choose from, will consider visiting later for other buys More

by Hyperxeno
Recommend Dealer
Yes

Other Employees Tagged: Kendra Trapp-Black

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May 27, 2025

Royal Kia responded

Thank you for your kind words! We’re glad to hear you had a positive experience with our friendly staff and our wide selection of options at Royal Kia. We look forward to seeing you again for your future purchases! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 10, 2025

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Love my new car from Royal Kia. Smooth process, great deal, and excellent customer service throughout. More

by Jenva13
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 11, 2025

Royal Kia responded

Thank you for your wonderful review! I'm thrilled to hear that you love your new car from Royal Kia and that you had a smooth experience with us. Your kind words about our customer service and the great deal you received are greatly appreciated. We look forward to seeing you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2025

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Very professional managing ,sincere with open mind consultation, clean productive environment with respect sincere consultation, More

by rsvant0808@gmail.com
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 07, 2025

Royal Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Royal Kia. Our team prides itself on professionalism and creating a respectful environment for our customers. We appreciate your feedback and look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2025

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Employee Rating

So helpful, friendly and professional. Willing to go the extra step to help get the deal made. More

by cjot1057
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Purchase Time
Recommend Dealer
Yes
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May 07, 2025

Royal Kia responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Royal Kia. It's great to hear that you found us helpful, friendly, and professional. We always strive to go the extra mile for our customers. We look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2025

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Employee Rating

Knowledgeable, thorough, great intuition about customer needs, they all work together. Most important, very kind More

by trishc1851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 07, 2025

Royal Kia responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our knowledgeable team and their dedication to understanding customer needs. At Royal Kia, we strive to provide a positive and friendly experience for all our customers. We look forward to serving you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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