Aaron Castillo
Aaron Castillo at Royal Kia

Aaron Castillo | Page 3

Sales / Lease Consultant

Royal Kia

4333 East Speedway Boulevard
Tucson, AZ 85712

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4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of Aaron Castillo

October 14, 2024

Dealership Rating
Employee Rating

I went to Rayal Kia because a friend recommended. He said they go through all there used cars to make sure there are no problems. I was not disappointed. When I went there they were having computer p More

by hpsizemore
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez , Nicole Brusco

Oct 16, 2024

Royal Kia responded

Thank you for your detailed review! I'm thrilled to hear that you had a positive experience at Royal Kia and appreciated Nicole's honesty regarding the car's condition. It's great to know that you're happy with your 7-year-old vehicle and that it’s in such excellent shape. I strive to provide quality service and vehicles, and it's wonderful to see our efforts recognized. I hope to serve you again in the future! Enjoy your car! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 09, 2024

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The salesman was friendly and knowledgeable. I was able to take a good test drive in the car. More

by esduncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

Royal Kia responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our friendly and knowledgeable salesman at Royal Kia. I'm glad you enjoyed your test drive as well. I hope to see you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 01, 2024

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Employee Rating

Aaron and the dealership worked hard to make sure I got into the vehicle I wanted. Thanks! More

by cstars523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Thomke

Oct 03, 2024

Royal Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Aaron and the team at Royal Kia. It's great that you got into the vehicle you wanted. We appreciate your feedback and look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 17, 2024

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I bought four vehicles from Royal Kia. One vehicle from Tom Rice, one from Keith Jones and two from Aaron Castillo. All three sales agents were great. They listened to what my needs were More

by JCSCHUBERT58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Jones , Tom Rice, who has left the firm.

Sep 19, 2024

Royal Kia responded

Thank you for your kind words and for choosing Royal Kia for your vehicle purchases! I'm thrilled to hear that Tom, Keith, and Aaron provided you with excellent service and helped you find the right vehicles to meet your needs. Your satisfaction means a lot to me, and I appreciate your support. I look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 29, 2024

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Employee Rating

Great dealership/agent, was able to get me financed with my Sorento and Great deal. More

by Vpineiro62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez , Aaron Thomke

Sep 04, 2024

Royal Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Royal Kia and that we could help you get financed for your Sorento. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 22, 2024

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Employee Rating

If you're looking to buy a car this place is by far the best car buying experience and I've bought at least 4cars from different dealers. Aron was great both Arons were exceptional. No pressure great deals More

by Firered87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez, Jesus Camargo , Jacob Nooter, Aaron Thomke

August 03, 2024

Dealership Rating
Employee Rating

Best experience we have ever had with a car dealer. Well run and great employees. We most appreciated the “no sales pressure” approach. As a result, we purchased a new Telluride. Double thumbs t More

by BC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Thomke

Aug 06, 2024

Royal Kia responded

Thank you so much for your kind words! I'm thrilled to hear that you had the best experience with us at Royal Kia and that our no sales pressure approach made a positive impact on your visit. Congratulations on your new Telluride! I appreciate your double thumbs up and look forward to seeing you again soon. Enjoy your ride! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 18, 2024

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Employee Rating

After we signed some paper and took the SUV home for the whole weekend, they came back with different number menu could not get the SUV. Bad service all around. More

by janet.gonzalezmatta1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesus Camargo , Lea Ellsworth

May 21, 2024

Royal Kia responded

Janet, I am disappointed to hear about your experience with Royal Kia. We take your feedback seriously and would like to address this directly. Please contact me directly so we can discuss this matter further and work towards a resolution. We strive to uphold high standards and ensure customer satisfaction. Thank you for bringing this to my attention. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 16, 2024

Dealership Rating
Employee Rating

Aaron at Royal Kia was easy to work with. There was no pressure. He showed us the car we wanted to see and we got it for a fair price (less than what another dealership wanted for the exact s More

by mem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Royal Kia responded

Thank you for choosing Royal Kia! I'm thrilled to hear about your positive experience with Aaron. I strive to provide stress-free transactions and fair prices to all our customers. I look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 14, 2024

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Employee Rating

I appreciate the willingness to support our needs and meet our expectations for buying a new car. More

by oddwon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Brusco

May 16, 2024

Royal Kia responded

Thank you for your kind words! I am thrilled to hear that we met your expectations and were able to support your car-buying needs. I look forward to welcoming you back to Royal Kia in the future. Drive safely! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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