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Aaron Castillo
Aaron Castillo at Royal Kia

Aaron Castillo

Sales / Lease Consultant

Royal Kia

4333 East Speedway Boulevard
Tucson, AZ 85712

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4.5
32 Reviews
4.5

32 Reviews

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32 Reviews of Aaron Castillo

May 10, 2025

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Employee Rating

Love my new car from Royal Kia. Smooth process, great deal, and excellent customer service throughout. More

by Jenva13
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 11, 2025

Royal Kia responded

Thank you for your wonderful review! I'm thrilled to hear that you love your new car from Royal Kia and that you had a smooth experience with us. Your kind words about our customer service and the great deal you received are greatly appreciated. We look forward to seeing you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2025

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Employee Rating

Knowledgeable, thorough, great intuition about customer needs, they all work together. Most important, very kind More

by trishc1851
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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May 07, 2025

Royal Kia responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our knowledgeable team and their dedication to understanding customer needs. At Royal Kia, we strive to provide a positive and friendly experience for all our customers. We look forward to serving you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2025

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Employee Rating

Aaron was really knowledgeable about the vehicle and spot on with attitude and response. Really appreciate the great dealership. More

by xistortc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Nooter, Matthew Watson

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May 07, 2025

Royal Kia responded

Thank you! We are thrilled to hear that you had such a positive experience at Royal Kia. Our team strives to provide knowledgeable and friendly service, so it's wonderful to know that Aaron made a great impression. We appreciate your kind words and look forward to seeing you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2025

Dealership Rating
Employee Rating

Great people great results. Honest and reliable to their word. Clean waiting room and good snacks More

by j_teplitsky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo

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May 07, 2025

Royal Kia responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience with us at Royal Kia. Our team takes pride in being honest and reliable, and we're glad you enjoyed our clean waiting room and snacks. We look forward to seeing you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2025

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Employee Rating

Very professional managing ,sincere with open mind consultation, clean productive environment with respect sincere consultation, More

by rsvant0808@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 07, 2025

Royal Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Royal Kia. Our team prides itself on professionalism and creating a respectful environment for our customers. We appreciate your feedback and look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2025

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Employee Rating

So helpful, friendly and professional. Willing to go the extra step to help get the deal made. More

by cjot1057
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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May 07, 2025

Royal Kia responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Royal Kia. It's great to hear that you found us helpful, friendly, and professional. We always strive to go the extra mile for our customers. We look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

May 07, 2025

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Employee Rating

Extremely friendly, knowledgeable and patient. They answered all my questions and addressed my concerns. Especially grateful to Aaron Castillo who was my sales agent More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez

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May 07, 2025

Royal Kia responded

Thank you for your fantastic review, Greg! We're thrilled to hear that you had such a positive experience with us at Royal Kia. It’s wonderful to know that Aaron was able to assist you so effectively and address all your questions and concerns. We appreciate your kind words and hope to see you again soon! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 28, 2024

Dealership Rating
Employee Rating

Aaron was incredible to work with. He met all our needs, was extremely professional and very knowledgable on the details of the car. I’ve had many car buying experiences before but Aar More

by Stephen Buskirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez

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Oct 30, 2024

Royal Kia responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Aaron at Royal Kia. It’s great to know that he was able to meet your needs and provide you with the information you needed. We appreciate your trust in us and look forward to assisting you and your family again in the future. Don’t hesitate to reach out if you need anything else! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 25, 2024

Dealership Rating
Employee Rating

Aaron was very knowledgeable about the Kia vehicles. Service did not know certain aspects of the portable chargers sold with car. More

by Chrismeinecke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 28, 2024

Royal Kia responded

Thank you, Chris, for your review! We appreciate your feedback regarding your experience with our Kia vehicles. It's great to hear that you found our team knowledgeable. We also understand your concern about the information on portable chargers and will work to ensure our service team is fully informed. We value your input and hope to see you again at Royal Kia! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 24, 2024

Dealership Rating
Employee Rating

Dishonest salesman, poor quality vehicle, bait and switch have purchased there before never again! Cannot Recommend! More

by Steven petersen
Finance Experience
Recommend Dealer
No
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Oct 25, 2024

Royal Kia responded

Thank you for sharing your feedback. I understand your concerns regarding your recent experience with Royal Kia and would like to address them. Your satisfaction is important to us, and I encourage you to contact me directly so we can discuss this further. We appreciate your feedback and hope to have the opportunity to improve your experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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