Aaron Gumpert | Page 7

Fantastic sales and trade of my 2017 traverse to my new 2021 traverse. Mike Hurst was very nice and great to work with. Thanks Melanie Row 2021 traverse. Mike Hurst was very nice and great to work with. Thanks Melanie Row More

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Purchased a 2014 Chevy Sonic this car has way too many Purchased a 2014 Chevy Sonic this car has way too many issues even to be 7 years old. I will NEVER buy another Chevy Sonic!!! This vehicle has been Purchased a 2014 Chevy Sonic this car has way too many issues even to be 7 years old. I will NEVER buy another Chevy Sonic!!! This vehicle has been trash since I purchased it used in 2019 for my 16year old. First issue is the AC kept running hot, every time I took the car to be looked at I was advised nothing was wrong with the AC. Then finally one day while it was running hot air took the vehicle to the service manager Jerome. It ended up being a bad compressor. Then once it started raining we discovered there was a leak in the driver side front door. Took the vehicle back to be advised it would cost $130 just to diagnose. I said never mind we will live with leak and mildrew smell. Then I notice during colder months that the Front windshield frosts on the inside. So windshield wipers are useless. Then the car just started sputtering while driving and while idling. Made appointment and took it in to be told the intake and camshaft cover needed to be replaced. Talk to sales manager Justin told him issue and advised it is ridiculous we’ve not even owned this 2014 Chevy Sonic for a year and I’m already being told besides the $130 diagnostic fee to find out the sputtering issue the intake and camshaft cover needs to be replaced which is approx $800. So now we are at almost $1,000 when I only spent $8350 on the xxxx car. I requested assistance not expecting the full intake and camshaft cover to be paid. Maybe possibly half, but to my surprise Justin agreed to cover the full cost of intake and camshaft cover in full but not the diagnostic fee or the camshaft actuator solenoid seals which you think would be covered since it’s part of the camshaft. Ok fine I’ll pay that especially since thanks to the sales manager Justin I was not paying almost $1,000 in repairs. To the final straw with this car, I get an update stating the ignition coil is corrosive and needs to be replaced another $250. I was livid!!! Aaron in service stated he attempted to get Justin the sales manger to cover this also and he was told no. So I stated put it back together I don’t want to fix it because at this point it just seems as if more and more repairs will be needed.To which Aaron stated not possible car cannot move it fell apart, meaning the ignition coil. So I had to fix the car so I told them to complete the repairs at least it is not $1,300, thanks Justin. But for a brief moment I considered trading in this Sonic for a new one, but I decided not to because this car has been nothing but a big headache. Think I’m done with chevys all together. More

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We took my moms Chevy Equinox in for a oil change. The lube techs that done it was Dalton and Robert. They done a very good job and was very kind. Highly recommend lube techs that done it was Dalton and Robert. They done a very good job and was very kind. Highly recommend More

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Fast and easy to work with, no stress no pressure and where very helpful in getting my needs meet! I am repeating customer and hopefully will return again! where very helpful in getting my needs meet! I am repeating customer and hopefully will return again! More

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This is our second vehicle we have bought from Billy Asble. We love our 2021 Chevy Suburban! We definitely encourage our friends to buy from Allen Turner in Crestview Fl. They’re like family! Asble. We love our 2021 Chevy Suburban! We definitely encourage our friends to buy from Allen Turner in Crestview Fl. They’re like family! More

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Justin was fun and easy to work with. He made the car buying experience light. We didn’t feel any pressure when we accidentally walked into the “wrong” dealership. buying experience light. We didn’t feel any pressure when we accidentally walked into the “wrong” dealership. More

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Justin is absolutely the best sales person I have ever met. He knows the details of the SUVs/ trucks that we were interested in after taking the time to listen to our needs. The dealership is warm and met. He knows the details of the SUVs/ trucks that we were interested in after taking the time to listen to our needs. The dealership is warm and inviting and Justin introduced us to both the Service and Parts departments. We've told friends looking for vehicles to check out Allen Turner and to ask for Justin...we will return!!! More

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Great experience and I couldn't be happier with my purchase! Dallas helped me find and purchase the exact truck I was looking for. The whole process was extremely efficient and Dallas addressed all of purchase! Dallas helped me find and purchase the exact truck I was looking for. The whole process was extremely efficient and Dallas addressed all of my concerns and answered all of my questions. He is very knowledgeable of the product line and quick with the paperwork! More

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I interacted with several people at Allen Turner Chevrolet during my new truck purchase and it was absolutely seamless! Starting with Liz Thompson (my salesperson), she recognized right away that I Chevrolet during my new truck purchase and it was absolutely seamless! Starting with Liz Thompson (my salesperson), she recognized right away that I was an informed buyer and had done some research on the truck I wanted, and made the entire experience pleasant and efficient! In the year that’s followed, I have had plenty of interaction with the service department and I can say without hesitation that they are the friendliest and most knowledgeable team I’ve ever had the pleasure of working with in this context. This is a perfect snapshot of how a major auto dealership should be run in order to ensure return customers! More

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Bought a 2015 Jeep Cherokee from Liz. Had an electrical issue with it on the drive home. Liz immediately got service department involved. The vehicle had to be serviced by Chrysler dealership and after a c issue with it on the drive home. Liz immediately got service department involved. The vehicle had to be serviced by Chrysler dealership and after a couple attempts, Liz got management (Justin) involved and he offered to put us in another vehicle. The persistance by service department (Aaron) finally came through and Jeep was repaired. Highly recommend Liz and Allen Turner Chevrolet team... More

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