Aaron Johnson

Professional, friendly, clean, courteous, good customer service and friendly sales personnel. Aaron showed me all the things I needed for the new car; great guy service and friendly sales personnel. Aaron showed me all the things I needed for the new car; great guy More

by YAMI1222 Verified Customer Verified Customer

Report | Print

Excellent service from Aaron and Art. Very good treatment I will be recommending this dealer. Very good treatment I will be recommending this dealer. More

by CHRISCHAIN1979 Verified Customer Verified Customer

Report | Print

They were extremely attentive and friendly. Made the overall experience pleasurable. I would definitely purchase from them again. Made the overall experience pleasurable. I would definitely purchase from them again. More

by MDPDRUSS Verified Customer Verified Customer

Report | Print

Aaron is the best Sales Advisor I ever worked with. He is kind , patient and very knowledgeable. This is my 3rd time working with Aaron and he has really gone above and beyond to get me into my new car He is kind , patient and very knowledgeable. This is my 3rd time working with Aaron and he has really gone above and beyond to get me into my new car! I recommended him to my mom who just got a car with him aswell ! Thank you Aaron for your professionalism and all your hard work. -The Mor Family . More

Report | Print

Without Art and Aaron no deal would have been made. These 2 are SPECTACULAR. They were helpful, knowledgeable, kind and smart. I will now be a Lexus customer for life based on my interactions with Art These 2 are SPECTACULAR. They were helpful, knowledgeable, kind and smart. I will now be a Lexus customer for life based on my interactions with Art and Aaron. Please recognize and appreciate them! More

by TPBEDRAN Verified Customer Verified Customer

Report | Print

Before making my initial purchase three years ago, I worked with Aaron, but we couldn’t agree on numbers, so I bought elsewhere. I chose to return to this dealership specifically because of Aaron. Unfor worked with Aaron, but we couldn’t agree on numbers, so I bought elsewhere. I chose to return to this dealership specifically because of Aaron. Unfortunately, just like every typical dealership horror story, everything changed the moment I sat down with finance. By far, this was the worst experience I’ve had at any dealership! I’m not sure what tactic Simon Robles (finance) was using, but the entire interaction felt rushed. I asked him several times to explain things because he spoke so fast and glossed over important details. When he did answer, his responses were dismissive- “Oh, it’s not important. That’s for the dealership." He added items to the deal even after I clearly asked him to remove them. One example: he tried to add a “stolen protection device” that had a visible dollar amount, yet claimed “Lexus is giving it to you for free- in case your car gets stolen, they’ll be able to track it.” When I questioned it and asked for it to be removed, he became irritated and said, “You don’t want free stuff?” He flipped through pages quickly and spoke so fast that it was difficult to follow or fully understand what I was signing. The more questions I asked, the more frustrated he became. Before agreeing to return to finalize the deal, he had promised a full detail with ceramic coating and that he would waive a $499 fee. I texted Aaron asking if Simon would substitute the detail/ceramic coating for a service credit instead, since my car already has PPF. Aaron confirmed Simon agreed- this was the only reason I came back. But once in the office, halfway through signing, Simon said it would be either the service credit or the fee waiver, completely reneging on what was promised. At that point, I just wanted to get it over with. It was also disappointing that Aaron never followed up about the experience, yet repeatedly called me about a form that needed to be signed. I explained that the delay was due to the lack of clear explanation in the finance office. He arranged a call with Simon, but when I asked simple questions, I was again met with dismissive comments like “It’s very simple” and “It’s from the State,” with no real explanation. Overall, it was not a pleasant experience, and I will not be returning. More

by CP. Verified Customer Verified Customer

Report | Print

One of the best sales representatives I have ever worked with. Made the experience as pleasant as possible. I would highly recommend him. with. Made the experience as pleasant as possible. I would highly recommend him. More

Report | Print

It was such a pleasure to work with Aaron, he had so much patience, answering all of our questions. He is a asset to Lexus. It was way past closing time, and he stayed with us, and made sure we were, well ta patience, answering all of our questions. He is a asset to Lexus. It was way past closing time, and he stayed with us, and made sure we were, well taken care of More

by FOOD.10 Verified Customer Verified Customer

Report | Print

This is a friendly dealership which actually provides real deals and lots of selection. This is the 4th Lexus we have bought from them. And look forearms to many more real deals and lots of selection. This is the 4th Lexus we have bought from them. And look forearms to many more More

by AJ Verified Customer Verified Customer

Report | Print

Aaron our sales representative was exceptional, the service and my new car was excellent as well. Thank you service and my new car was excellent as well. Thank you More

by LIZETTE0 Verified Customer Verified Customer

Report | Print