Aaron Johnson

Aaron provided absolutely outstanding service from start to finish. He originally sold me my 2024 Lexus, and because of how great that experience was, I came back to him when I decided to upgrade to my 2026 to finish. He originally sold me my 2024 Lexus, and because of how great that experience was, I came back to him when I decided to upgrade to my 2026 Lexus. I couldn’t be happier with my decision. Aaron was professional, knowledgeable, patient, and genuinely had my best interests in mind the entire time. He made the upgrade process smooth, stress-free, and actually enjoyable. I’m extremely grateful for his honesty, attention to detail, and commitment to excellent customer service. If you’re looking for someone you can truly trust when buying a vehicle, Aaron is the one. Highly recommend! More

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Smooth and professional trade-in experience. Fair value for my old vehicle, clear communication, and an easy transition to a newer model. Very happy with my purchase and the service provided. Fair value for my old vehicle, clear communication, and an easy transition to a newer model. Very happy with my purchase and the service provided. More

by mselizabetha Verified Customer Verified Customer

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very nice, professional and friendly. We will certainly be back for our new car needs We will certainly be back for our new car needs More

by TDONBCH Verified Customer Verified Customer

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I had a great experience here. They were friendly and made everything go by smoothly. Thank you for the excellent service! Keep up the good work! They were friendly and made everything go by smoothly. Thank you for the excellent service! Keep up the good work! More

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Professional, friendly, clean, courteous, good customer service and friendly sales personnel. Aaron showed me all the things I needed for the new car; great guy service and friendly sales personnel. Aaron showed me all the things I needed for the new car; great guy More

by YAMI1222 Verified Customer Verified Customer

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Excellent service from Aaron and Art. Very good treatment I will be recommending this dealer. Very good treatment I will be recommending this dealer. More

by CHRISCHAIN1979 Verified Customer Verified Customer

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They were extremely attentive and friendly. Made the overall experience pleasurable. I would definitely purchase from them again. Made the overall experience pleasurable. I would definitely purchase from them again. More

by MDPDRUSS Verified Customer Verified Customer

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Aaron is the best Sales Advisor I ever worked with. He is kind , patient and very knowledgeable. This is my 3rd time working with Aaron and he has really gone above and beyond to get me into my new car He is kind , patient and very knowledgeable. This is my 3rd time working with Aaron and he has really gone above and beyond to get me into my new car! I recommended him to my mom who just got a car with him aswell ! Thank you Aaron for your professionalism and all your hard work. -The Mor Family . More

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Without Art and Aaron no deal would have been made. These 2 are SPECTACULAR. They were helpful, knowledgeable, kind and smart. I will now be a Lexus customer for life based on my interactions with Art These 2 are SPECTACULAR. They were helpful, knowledgeable, kind and smart. I will now be a Lexus customer for life based on my interactions with Art and Aaron. Please recognize and appreciate them! More

by TPBEDRAN Verified Customer Verified Customer

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Before making my initial purchase three years ago, I worked with Aaron, but we couldn’t agree on numbers, so I bought elsewhere. I chose to return to this dealership specifically because of Aaron. Unfor worked with Aaron, but we couldn’t agree on numbers, so I bought elsewhere. I chose to return to this dealership specifically because of Aaron. Unfortunately, just like every typical dealership horror story, everything changed the moment I sat down with finance. By far, this was the worst experience I’ve had at any dealership! I’m not sure what tactic Simon Robles (finance) was using, but the entire interaction felt rushed. I asked him several times to explain things because he spoke so fast and glossed over important details. When he did answer, his responses were dismissive- “Oh, it’s not important. That’s for the dealership." He added items to the deal even after I clearly asked him to remove them. One example: he tried to add a “stolen protection device” that had a visible dollar amount, yet claimed “Lexus is giving it to you for free- in case your car gets stolen, they’ll be able to track it.” When I questioned it and asked for it to be removed, he became irritated and said, “You don’t want free stuff?” He flipped through pages quickly and spoke so fast that it was difficult to follow or fully understand what I was signing. The more questions I asked, the more frustrated he became. Before agreeing to return to finalize the deal, he had promised a full detail with ceramic coating and that he would waive a $499 fee. I texted Aaron asking if Simon would substitute the detail/ceramic coating for a service credit instead, since my car already has PPF. Aaron confirmed Simon agreed- this was the only reason I came back. But once in the office, halfway through signing, Simon said it would be either the service credit or the fee waiver, completely reneging on what was promised. At that point, I just wanted to get it over with. It was also disappointing that Aaron never followed up about the experience, yet repeatedly called me about a form that needed to be signed. I explained that the delay was due to the lack of clear explanation in the finance office. He arranged a call with Simon, but when I asked simple questions, I was again met with dismissive comments like “It’s very simple” and “It’s from the State,” with no real explanation. Overall, it was not a pleasant experience, and I will not be returning. More

by CP. Verified Customer Verified Customer

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