Aaron keeps me informed of all service needs.
They do the work efficiently which is important me as I travel over an hour for appointments. Great deakership.
They do the work efficiently which is important me as I travel over an hour for appointments. Great deakership.
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by davcha.dc
Service Price Transparency
Sep 15, 2023 -
BMW of Salem responded
We greatly appreciate your loyalty to our team here at BMW of Salem, and would like to thank you for sharing these kind thoughts. Providing you with informative and efficient service was our pleasure. We look forward to your next visit with us!
Sep 15, 2023 -
davcha.dc responded
Great dealership to work with, you feel valued. Thanks
Sep 15, 2023 -
davcha.dc responded
Great dealership, you feel valued. Thanks
Great service.
But, could improve in attentiveness. Walked around for a while (15 minutes or so) and nobody asked if we needed help or even hello.
But, could improve in attentiveness. Walked around for a while (15 minutes or so) and nobody asked if we needed help or even hello.
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by Jesus
Service Price Transparency
Sep 12, 2023 -
BMW of Salem responded
Hello Jesus, thank you for taking the time to share this candid feedback. While we are happy to know you were ultimately met with great service, we do apologize for the initial wait time you experienced. The team at BMW of Salem hopes to get the opportunity to work with you again down the road.
Facility is well maintained.
Bathroom is clean and good looking. Snacks and beverages are available. TV to keep you amused. Friendly & helpful staff.
Bathroom is clean and good looking. Snacks and beverages are available. TV to keep you amused. Friendly & helpful staff.
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by Sandistokes16
Service Price Transparency
Sep 12, 2023 -
BMW of Salem responded
Thank you for taking the time to shoutout our facility and amenities, Sandi! Ensuring our customers remain comfortable while their vehicles are being serviced is our pleasure. If there is anything we can do to help in the future, please don't hesitate to return to our team at BMW of Salem.
Quick, professional, and informative service.
I felt cared for and important as my vehicle was being repaired.
I felt cared for and important as my vehicle was being repaired.
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by w6ncpham
Service Price Transparency
Sep 12, 2023 -
BMW of Salem responded
We appreciate your bringing your vehicle to BMW of Salem for service. Providing you with caring, timey and professional service was our pleasure. Until your next visit, safe travels.
Aaron was great.
We were there for a recall, oil change, and brake fluid service.
Very satisfied.
We were there for a recall, oil change, and brake fluid service.
Very satisfied.
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by celentanofrnk
Service Price Transparency
Sep 01, 2023 -
BMW of Salem responded
Thank you for bring your vehicle to Aaron and team here at BMW of Salem for its routine services! We are more than happy to have gotten you back on the road in a safe and efficient manner, and hope to get the opportunity to work with you again.
Amazing staff!
I purchased my first BMW x1 and I couldn’t be happier. Thank you BMW of Salem
I purchased my first BMW x1 and I couldn’t be happier. Thank you BMW of Salem
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by Ilda
Aug 30, 2023 -
BMW of Salem responded
Thank you as well Ilda. Our team is happy to know you are continuing to enjoy your new X1, and we hope to get the opportunity to work with you again here at BMW of Salem.
Took my car for service and they were ready for me when I
got there and the staff quickly navigated through the maintenance work. Was communicated with on the status while I was there and back on the road a
got there and the staff quickly navigated through the maintenance work. Was communicated with on the status while I was there and back on the road ahead of time.
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by Oldwoodworker
Service Price Transparency
Aug 29, 2023 -
BMW of Salem responded
Thank you for scheduling your service with our team at BMW of Salem. Our team enjoyed working with you and are happy to have remained communicative and efficient throughout the process. If there is anything further we can do to help, please don't hesitate to reach out.
I just did this review three days ago with the survey you
sent to my other email which is Windows with a full size keyboard. This is an iPhone with a mictoscopic keyboard and I’m a guy which means fat finge
sent to my other email which is Windows with a full size keyboard. This is an iPhone with a mictoscopic keyboard and I’m a guy which means fat fingers, so this will be a bit short. Dealer is excellent especially the Service department which is the most important part of any dealership. Within the Service department there is a Mr. Aaron Winer who is absolutely superb at his job sand the reason why I came back to this dealership to buy my wife a BMW also.
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by toshiue
Service Price Transparency
Aug 23, 2023 -
BMW of Salem responded
Hello, While we apologize this request may have been sent to both of the contacts you provided, we greatly appreciate you taking the time to share such kind feedback for Aaron and the team here at BMW of Salem. Having your, and your wife's, business is a true pleasure. Until next time, safe travels to you both.
Aaron was awesome every time I get my car serviced I
learned something about it
learned something about it
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by Ken0311lee
Service Price Transparency
Aug 18, 2023 -
BMW of Salem responded
Hi Ken,
We are happy to know you recent service visit with Aaron and our team was great and informative. Our BMW of Salem team looks forward to serving you again down the road.
They always are looking out for what’s best for the
customer and that’s something I really appreciate
customer and that’s something I really appreciate
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by alexlemus3200
Service Price Transparency
Aug 17, 2023 -
BMW of Salem responded
Hi there,
Our team always strives to provide excellent service, and we are happy to know you received that during your recent visit. Thank you for your 5-star review. See you again next time at BMW of Salem.