Abby Gaetz
Abby Gaetz at Ken Garff Lexus of Santa Barbara

Abby Gaetz

Sales Consultant

Ken Garff Lexus of Santa Barbara

350 Hitchcock Way
Santa Barbara, CA 93105

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5.0
42 Reviews
5.0

42 Reviews

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42 Reviews of Abby Gaetz

July 16, 2025

Dealership Rating
Employee Rating

Shout out to Robin, Abby and your manager. They, each showed excellent skills, friendliness & goodwill!! More

by Debrawest8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efrain Lopez

July 15, 2025

Dealership Rating
Employee Rating

Everyone was very helpful especially Abby, she was so professional & gracious - a true delight to work with - a great experience More

by boylel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Porter

June 27, 2025

Dealership Rating
Employee Rating

Lexus of Santa Barbara is one of the best in the universe. I’m blessed to buy a car from them. They have one of the best salesman in the universe Jonathan. He is awesome. I never seen anyone better More

by paul.singh6137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
Employee Rating

Professional, courteous and "friendly" throughout the process. First time I walked away from a car dealer, not thinking I was somehow screwed. More

by garyb925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathon Cruz

June 26, 2025

Dealership Rating
Employee Rating

I love shopping with Jonathon. He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. ver More

by paul.singh6137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 14, 2020

Dealership Rating
Employee Rating

Great experience! I usually dread having to buy a new car but my experience at DCH Lexus of Santa Barbara changed that. Their professionalism, friendliness and expert c More

by kellymarie1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Vazquez

May 07, 2020

Dealership Rating
Employee Rating

Wonderful buying experience with Abby @ DCH Lexus of SB Abby was extremely knowledgeable about all of the Lexus models I considered before deciding to purchase a 2020 ES350 Luxury Sedan. She was courteous More

by Gale Belval
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve in Finance, Mark in Customer Service

April 29, 2020

Dealership Rating
Employee Rating

Fast and easy I have always hated how long it takes to buy a car, not this time. James Porter took a a few details over the phone and gave me a quote before I made More

by ameliab400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Porter

Apr 29, 2020

Ken Garff Lexus of Santa Barbara responded

We are happy to provide an easy buying experience for you, Amelia. We strive for quality service, and dedicated employees like James and Abbey make it happen! We hope to see you again in the future.

January 29, 2020

Dealership Rating
Employee Rating

Excellent costumer service.Sales and service department Excellent costumer service. Sales and service department people always makes me feel like I’m the only customer there. They are super nice and profe More

by Radek123
Recommend Dealer
Yes
Feb 03, 2020

Ken Garff Lexus of Santa Barbara responded

Thank you for this wonderful review and for all your great recommendations of our team members! We love coming together to provide you with quality service and so we are so glad to see and hear all of this! Hope to see you again soon!

September 30, 2019

Dealership Rating
Employee Rating

DCH Lexus of Thousand Oaks Excellent service here . They really make you feel welcome . 100 Percent Satisfied with everyone who has helped me ! My Salesperson Abby was extremely More

by Pjansmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Efrain Lopez, Isaiah Figueroa

Sep 30, 2019

Ken Garff Lexus of Santa Barbara responded

Thank you for leaving us such an excellent review! Glad Abby could make your experience so positive! We hope to see you again in the future!

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