Abby Swartz

Everything seems good I dropped the car off and picked it up with no issues!overall I had a good experience and was satisfied thanks

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I love this dealership as much as I love my car the cashier was nice while very professional great timing and she walked me out!

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Joe helped me over the phone to get my tire and was very helpful. Abby was very professional and friendly and greeted me by my name and made sure everything went well with my tire change. Would recommend service here

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This team is super helpful and accomodating! I bring my KIA for service there for everything. Online scheduling makes everything quick and easy. Much appreciated

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Speedy oil change and was informed about a s system update that was needed. I was very pleased. Great communication! Thank you everyone for the help!

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The person I made the appointment with was unfriendly and unhelpful. Since I bought my Kia and have had my car serviced at Danbury Kia, this was very disappointing. With a major recall on my car, she was not kind. Perhaps that first person connection should be re-thought! However, thank goodness the service person when I arrived for my appointment was friendly, helpful and had a loaner available. She obviously was not the same person. My loaner was clean, app't went great & was given valid advice with a couple of options for another service I chose. I like that I was asked if I wanted additional service, but it wasn't pushed on me. It would have been nice if Danbury Kia honored the coupon I'd been sent but didn't have with me. When I called for follow-up Abby was helpful just as she was when I arrived for pick-up.

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Visit was great. I was informed every step of the way. The women at the front desk was straight forward and very kind. I was comfortable there.

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My wife and I think Abby is fantastic. She is knowledgeable, and always friendly. She brought an accessory to our house, so we did not have to make a special trip to the dealership. That is service beyond the norm

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Brought kia forte 2015 for oil change. Abby noted that model had recall. Gave us a loaner car for the day. Did the inspection on car and oil change. No problem. Goody service. We received note from Kia the following day on recall by mail. Question: was the service on Abby's advice the same as the note by mail?

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Service was quick, staff was friendly, professional and courteous. Waiting rooms were clean plus provided tasty refreshments. The wifi worked and chargers were provided for all types of cell phones.

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