27 Reviews of Abby Swartz
April 06, 2021
"I love this dealership as much as I love my car the..."
- ValI love this dealership as much as I love my car the cashier was nice while very professional great timing and she walked me out!
Read MoreOther Employees Tagged: Kelvin Brito, Cindy Dieckmann, Karly Gallagher, Marc Cote
April 06, 2021
"Joe helped me over the phone to get my tire and was very..."
- EdedvukajJoe helped me over the phone to get my tire and was very helpful. Abby was very professional and friendly and greeted me by my name and made sure everything went well with my tire change. Would recommend service here
Read MoreOther Employees Tagged: Joe Mackie
March 31, 2021
"Speedy oil change and was informed about a s system..."
- 2019 Kia ForteSpeedy oil change and was informed about a s system update that was needed. I was very pleased. Great communication! Thank you everyone for the help!
Read MoreOther Employees Tagged: Kelvin Brito, Cindy Dieckmann, Karly Gallagher, Marc Cote
March 29, 2021
"The person I made the appointment with was unfriendly and..."
- breeze610The person I made the appointment with was unfriendly and unhelpful. Since I bought my Kia and have had my car serviced at Danbury Kia, this was very disappointing. With a major recall on my car, she was not kind. Perhaps that first person connection should be re-thought! However, thank goodness the service person when I arrived for my appointment was friendly, helpful and had a loaner available. She obviously was not the same person. My loaner was clean, app't went great & was given valid advice with a couple of options for another service I chose. I like that I was asked if I wanted additional service, but it wasn't pushed on me. It would have been nice if Danbury Kia honored the coupon I'd been sent but didn't have with me. When I called for follow-up Abby was helpful just as she was when I arrived for pick-up.
Read MoreOther Employees Tagged: please reconsider the person who is making service appointments who is unfriendly
March 27, 2021
"Visit was great. I was informed every step of the way...."
- toyau2Visit was great. I was informed every step of the way. The women at the front desk was straight forward and very kind. I was comfortable there.
Read MoreOther Employees Tagged: Kelvin Brito, Nuno Miranda, Cindy Dieckmann, Karly Gallagher, Marc Cote
March 25, 2021
"My wife and I think Abby is fantastic. She is..."
- murlyn72My wife and I think Abby is fantastic. She is knowledgeable, and always friendly. She brought an accessory to our house, so we did not have to make a special trip to the dealership. That is service beyond the norm
Read MoreFebruary 12, 2021
"Brought kia forte 2015 for oil change. Abby noted that..."
- bcohnBrought kia forte 2015 for oil change. Abby noted that model had recall. Gave us a loaner car for the day. Did the inspection on car and oil change. No problem. Goody service. We received note from Kia the following day on recall by mail. Question: was the service on Abby's advice the same as the note by mail?
Read MoreFebruary 11, 2021
"Service was quick, staff was friendly, professional and..."
- 1AwesomeWomanService was quick, staff was friendly, professional and courteous. Waiting rooms were clean plus provided tasty refreshments. The wifi worked and chargers were provided for all types of cell phones.
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