One of your sales reps is going around putting Herb
Chambers stickers on vehicles with temp plates and if I catch them touch my car again I'm pressing charges.
Chambers stickers on vehicles with temp plates and if I catch them touch my car again I'm pressing charges.
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by AltimaShopper1
Sep 25, 2023 -
Herb Chambers BMW of Boston responded
Thank you for reaching out. This is certainly not a practice condoned by our dealership and I would like the opportunity to get some additional details from you. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thanks again, Melissa Steffy - General Manager - msteffy@herbchambers.com
Sep 25, 2023 -
AltimaShopper1 responded
It happened Tuesday either at Home Depot in Nashua NH or The Crown Plaza parking lots around lunch time. I could probably get camera footage but my time is too valuable. There was no damage done to my vehicle but this is completely wrong and a very poor sales practice. Myself and my family and friends are unimpressed. Please coach your staff accordingly. Thank you.
Excellent purchase experience.
Abdou assisted with factory order, vehicle arrived in just under four weeks. Seamless delivery. All staff professional and courteous. Highly reco
Abdou assisted with factory order, vehicle arrived in just under four weeks. Seamless delivery. All staff professional and courteous. Highly recommend!
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by kmkell722
Sep 21, 2023 -
Herb Chambers BMW of Boston responded
Thank you for the 5-star rating! We're delighted to know that you had an excellent purchase experience with Abdou at Herb Chambers BMW of Boston. We appreciate your recommendation and see you again! Enjoy your new ride!
Great experience at Herb Chambers Boston BMW.
I bought a used car from the salesman Abdou. Abdou Merheb was poilite, professional and very knowledgeable. He represented Herb Chambers well.
I bought a used car from the salesman Abdou. Abdou Merheb was poilite, professional and very knowledgeable. He represented Herb Chambers well.
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by sshipley
Other Employees Tagged:
The front desk people, Naia, Tanika (spelling?) and manager Katie George
Aug 07, 2023 -
Herb Chambers BMW of Boston responded
Hey Shipley, thank you for your positive feedback! We're glad to know that Abdou provided you with a great car-buying experience at Herb Chambers BMW of Boston. Thank you for choosing us! Enjoy your new ride!
Abdou was able to find me a car much faster than I had
anticipated. Very responsive to texts and had a kind attitude.
anticipated. Very responsive to texts and had a kind attitude.
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by Almostafa95
Jun 15, 2023 -
Herb Chambers BMW of Boston responded
We're so happy to hear that Abdou provided speedy and helpful service during your car search! At Herb Chambers BMW of Boston, we prioritize excellent communication and a positive attitude. Thank you for sharing your experience with us.
I had an amazing experience working with Abdou.
I was a remote buyer, which comes with a few challenges and can be a big risk if you can’t trust the dealership and the person you are working with.
I was a remote buyer, which comes with a few challenges and can be a big risk if you can’t trust the dealership and the person you are working with. Through every step of the process Abdou went out of his way to make sure everything was perfect, including ensuring that any imperfections were noted to me (since I couldn’t see the car in person) and taken care of. He was accessible 24/7 it seemed, even on his days off. Thanks so much Abdou - I really appreciate it and I love the car!!
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by danielle.pund
May 03, 2023 -
Herb Chambers BMW of Boston responded
Danielle, we're thrilled to hear you had an excellent experience working with Abdou on your remote purchase! Thank you for trusting Herb Chambers BMW of Boston with your business. We hope you enjoy your new car and encourage you to reach out if we can be of service again in the future!
Streamlined transaction for the acquisition of a new car
and trade-in. Advisor was efficient and on point with my needs.
and trade-in. Advisor was efficient and on point with my needs.
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by Pierric Senay
Other Employees Tagged:
David Torres
Jan 03, 2023 -
Herb Chambers BMW of Boston responded
Thank you for the review! We're happy to hear our team made your experience a smooth one and we hope to see you again next time here at Herb Chambers BMW of Boston!
Excellent team!
Process was fast and easy. They even drove the new car to my house
Process was fast and easy. They even drove the new car to my house
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by Tom
Other Employees Tagged:
James Gibbons, David Torres
Nov 23, 2022 -
Herb Chambers BMW of Boston responded
Thank you for trusting Herb Chambers BMW of Boston with your business, Tom! We hope you enjoy your new vehicle and look forward to working with you again in the future!
Buying experience as it should be, no pressure,
knowledgeable, no gimmicks, all very straightforward. Abode was a pleasure to work with!!!
knowledgeable, no gimmicks, all very straightforward. Abode was a pleasure to work with!!!
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by kdriscoll
Oct 20, 2022 -
Herb Chambers BMW of Boston responded
We're so happy to hear that you had a great experience buying at Herb Chambers BMW of Boston! Thank you for rating us five stars!
Great.
Easy. Fast. Efficient. Trust. Longtime customer and for good reason. Abdou is great.to deal with.
Easy. Fast. Efficient. Trust. Longtime customer and for good reason. Abdou is great.to deal with.
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by Michael
Other Employees Tagged:
Mark Lande
May 26, 2022 -
Herb Chambers BMW of Boston responded
Michael - thank you so much for being a Herb Chambers BMW of Boston customer! We're truly grateful for your continued support and look forward to seeing you at your next visit!
Prompt, professional response to service requirements.
Sam was knowledgeable and responsive. Everything was done timely. Car returned clean and in great shape.
Sam was knowledgeable and responsive. Everything was done timely. Car returned clean and in great shape.
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by Jim
Other Employees Tagged:
Sam
May 19, 2022 -
Herb Chambers BMW of Boston responded
Thank you for sharing, Jim! We're so happy that Sam took excellent care of you at Herb Chambers BMW of Boston! See you next time!