Abhimanyu Mishra | Page 14

Everyone was kind, knowledgeable, and fun to work with. We enjoyed our buying experience and will certainly return to this dealership in the future. Ahbi went over the vehicle features and explained how to We enjoyed our buying experience and will certainly return to this dealership in the future. Ahbi went over the vehicle features and explained how to use them in very helpful detail. Abhi also helped me set up my blue link account step by step before leaving the dealership. More

by Tflan Verified Customer Verified Customer

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Quality in the people they know what they are doing a lot of help through the process of help through the process More

by mariajb08 Verified Customer Verified Customer

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My experience was really great. Friendly staff that seemed to have my best interests in their mind, rather than just trying to sell me everything. They were also very efficient in g Friendly staff that seemed to have my best interests in their mind, rather than just trying to sell me everything. They were also very efficient in getting done with all the paperwork and loan agreements. More

by Kc Verified Customer Verified Customer

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My experience was so amazing. What a great place. The staff really did a great job. What a great place. The staff really did a great job. More

by TAMKEEF Verified Customer Verified Customer

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Sales and dealer was great. I enjoyed my experience and will be coming back for my next car purchase I enjoyed my experience and will be coming back for my next car purchase More

by williamjbooth92 Verified Customer Verified Customer

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Trade-in needed to go back and forth a little, This forced us to go to another dealership for possible buy back on the tradein forced us to go to another dealership for possible buy back on the tradein More

by wrod59 Verified Customer Verified Customer

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This dealership was helpful and the salesman got me the car I wanted. Thank you car I wanted. Thank you More

by ewlupa Verified Customer Verified Customer

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Great and Fast buying experience Found the car we wanted less than 30 mins Our sales person Abhi Mishra was awesome Great guy no pressure when buying the vehicle wanted less than 30 mins Our sales person Abhi Mishra was awesome Great guy no pressure when buying the vehicle More

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Very good everything was amazing knowledged people. All numbers deal very good and frankly. 5 star rating. All numbers deal very good and frankly. 5 star rating. More

by zilley_gem Verified Customer Verified Customer

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Months of broken promises trying to buy 2022 Tucson plug in hybrid. Granted they were in short supply and high demand, but Ideal’s customer service couldn’t have been worse. Was asked on a Saturday in Feb in hybrid. Granted they were in short supply and high demand, but Ideal’s customer service couldn’t have been worse. Was asked on a Saturday in February whether I wanted one that just came in. I said yes, but was away from the area until Monday and I asked if it could wait until Monday. Was told they would get back to me. Never heard back until I called a few days later to find out they sold it to someone else. Was told in April that I should order one from the Hyundai and get exactly what I wanted. Negotiated price (that included thousands of dollars above sticker price) and trade-in amount for my car (less than what I was told in February), signed paperwork, was told we had a deal, and that I would have the car in 4-5 weeks (end of May). No contact from Ideal, except when I would call, through the end of October. My questions about when the car would be available were answered with “another month,” or “don’t know.” Finally, was told they had a car for me at the end of October, that it was being delivered to Ideal late that afternoon, and that I should come in and sign the updated paperwork. The first thing they did when I arrived was lower the price of my trade-in because it had more miles and shrug their shoulders when I said I thought we had a deal. Then they told me the new car wasn’t there and it would be there tomorrow. It wasn’t. Then they told me they didn’t know when it would be there, but hopefully soon. Car finally came about 10 days later. Went to pick up and have a walk through of the all the features and controls, which had been promised multiple times, only to hear excuses that they were too busy working with other customers to show me the car’s features and that I should figure it out on my own. They also promised me a set of all season floor mats to make up for all the inconvenience. Said they didn't have them in stock, and would get them and send them to me. They never did. I would never buy another car there or recommend them to anyone. More

by stuart.litoff Verified Customer Verified Customer

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