Acey Booker | Page 2

AML Ford Prince George responded

Thank you for taking the time to leave this positive review about your experience! It means a lot to hear that you can count on our Service Department to take great care of you and your vehicle! I’m especially glad Acey and the team have earned your trust and continue to provide the friendly, dependable service you deserve. I’ll be sure to share your kind words with Acey. We look forward to seeing you again in the future! Josh Kinneer Service Director AML Ford of Prince George

AML Ford Prince George responded

Thank you for the fantastic review! I’m glad Amber and Pete continue to take such great care of you and your vehicles, you can always count on them for friendly, dependable service every time you visit. We truly appreciate your continued trust in AML Ford and look forward to seeing you and your vehicles again soon! Josh Kinneer Service Director AML Ford of Prince George

AML Ford Prince George responded

Thank you for taking the time to leave this AWESOME review! It’s great you felt so well informed throughout your service visit! I’m glad our team was friendly and helpful, and that the calls, texts, and video updates kept you up to date on what your vehicle needed. Clear communication is important to us, and I’m happy we could make the process easy and transparent. Thank you for trusting AML Ford, and we look forward to taking care of you again! Josh Kinneer Service Director AML Ford of Prince George

AML Ford Prince George responded

Hi Randy! Thank you for the great review! I’m happy to hear you had an excellent experience with our Service team and found everyone friendly and helpful. We’re also glad the shuttle service added some extra convenience to your visit. We appreciate you trusting AML Ford with your vehicle and hope to make your next service visit just as easy! Josh Kinneer Service Director AML Ford of Prince George

AML Ford Prince George responded

Thank you for this FIVE-STAR review! A comfortable atmosphere and friendly service can make all the difference! I’m glad our team was pleasant and that we were able to get your vehicle taken care of without a long wait. We look forward to having you back the next time your vehicle needs service! Josh Kinneer Service Director AML Ford of Prince George

AML Ford Prince George responded

Hi erskine634, thank you for sharing your feedback. When you noticed the screw in your tire after our main shop technicians had finished for the day, our advisor immediately routed you to our Quick Lane team to ensure your vehicle was looked at right away. Industry and safety guidelines dictate that punctures within a certain proximity to the sidewall cannot be safely patched, which is why our team recommended a replacement for your safety. We apologize that you were not pleased with our attempted resolution, but safety remains our top priority. Josh Kinneer Service Director AML Ford of Prince George

AML Ford Prince George responded

Thank you for taking the time to leave this GREAT review! Knowing you felt welcomed from the moment you walked through our doors means so much! I’m glad our team was able to make you feel comfortable, valued, and well taken care of throughout your visit. Thank you for recognizing our staff for all of their hard work. We truly appreciate you choosing AML Ford and hope to have the pleasure of seeing you again soon! Josh Kinneer Service Director AML Ford of Prince George

AML Ford Prince George responded

Hi Mason! Thank you so much for this five-star review! I’m happy to hear our mobile service made taking care of your recall so convenient! It’s great that our technician was able to complete the safety recall right at your home and save you a trip to the dealership. We appreciate your trust and look forward to helping you for your future service needs! Josh Kinneer Service Director AML Ford of Prince George

AML Ford Prince George responded

Thank you for taking the time to leave this great review! It’s fantastic to hear that Acey went above and beyond to get your Edge taken care of! I’m especially glad he took the time to ride with you, listen to the noise firsthand, and make sure the repair was completed properly. His dedication to finding a solution and following up with a road test really shows the level of care we strive to provide in our service department. Thank you for the 10/10 recommendation and for trusting AML Ford with your vehicle! We look forward to taking care of you again in the future. Josh Kinneer Service Director AML Ford of Prince George