Achraf Lazaar

Greenway Kia West responded

afarmer6900, thank you for the great review! We truly appreciate you choosing Greenway Kia West in Orlando for your service needs. We’re glad to hear you found our service center very clean and that your visit was handled in a professional manner. We look forward to seeing you again next time! — Mark Foster, Service Manager

Greenway Kia West responded

IGORTHORSTENSEN, thank you for the honest feedback and for taking the time to share both the positives and the opportunities. We’re very glad Joseph made you feel appreciated and delivered the level of customer service you deserve. I’m also sorry to hear about the facility issues you experienced, including the restroom condition and the overall amenities. That is not acceptable and we will address it. On the EV delivery, you’re right to expect better. Delivering your new vehicle with only 40 percent charge after that amount of time is frustrating, and we are reviewing our charging process so customers have a better experience. Thank you again for still recommending us based on the service you received. We truly value your loyalty and look forward to seeing you again. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi catcortez204, Thank you for sharing such a heartfelt review and for choosing Greenway Kia West during what can be a very emotional and stressful process. Replacing a cherished vehicle is never easy, and it means a great deal to us that Muhammed was able to support you with empathy, patience, and professionalism throughout your search. We are thrilled to hear that your experience with him felt genuine and family-like, and he will be honored to know the impact he made. Your recommendation to friends, colleagues, and family is truly appreciated. If you ever need anything with your pre-owned 2021 Seltos or have questions in the future, we are always here to help. Anas Lazaar General Sales Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi irizarrymarcos0, thank you for the kind words! We’re so glad to hear you enjoyed your visit and love the Kia Sportage. Our team at Greenway Kia West works hard to provide great service in a clean, comfortable environment for every guest. We truly appreciate your support and look forward to seeing you again soon! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you so much, Carol! We’re truly honored that you choose to travel the extra distance to visit Greenway Kia West in Orlando. Our Service Team is dedicated to providing professional care, genuine customer engagement, and complete satisfaction every time. We’re grateful for your loyalty and referrals — it means the world to us! 🚗❤️ — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Hi Alejandro, Thank you for your kind words and recommendation! We’re so glad you’re satisfied with the customer service at Greenway Kia West in Orlando. Our service team works hard to make every visit smooth and positive, and we look forward to seeing you again for your next Kia service appointment. — Mark Foster Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for sharing your experience. I’m glad the deal itself was straightforward, but I’m very sorry for the long wait, incomplete cleaning, and the fuel issue at delivery. That’s not the standard we want for our customers, and I’d like the chance to make this right. Please contact me directly at anaslazaar@greenwayauto.com so we can review what happened and address your concerns. — Anas Lazaar, General Sales Manager | anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi Lindsay, thank you for sharing your experience! We’re glad our entire service team made things smooth and hassle-free, and it’s wonderful to hear our General Manager was able to connect with you personally. At the Greenway Kia West service center in Orlando, we strive to make every Kia service visit friendly, efficient, and stress-free. We look forward to seeing you again! 🚘 — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Fonda, thank you for sharing your excitement and kind words. We’re thrilled that Achraf Lazaar and Hassan Abusoud made your car-buying experience such a positive one. We’re grateful you chose Greenway Kia West in Orlando and look forward to being here for all your Kia needs. — Anas Lazaar

Greenway Kia West responded

Luiz, thank you for sharing your experience. We’re glad our Kia service team made you feel welcome and provided professional, attentive care throughout your visit. We appreciate you choosing Greenway Kia West in Orlando for your service needs. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com