It is clean and comfortable.
A second tv would be nice! The charger was good
A second tv would be nice! The charger was good
More
by tmarvin2023
Verified Customer
Verified Customer
Other Employees Tagged:
Tony Nguyen
Oct 28, 2026 -
Greenway Kia West responded
We're glad the comfortable setting and handy charger added to your Kia K4 service visit. Thank you for the five star rating and your suggestion about a second TV.
Tony greeted me almost immediately, told me the process
and even though the update took longer than expected, kept me updated and offered alternatives if I couldn't continue to wait.
and even though the update took longer than expected, kept me updated and offered alternatives if I couldn't continue to wait.
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by mf
Verified Customer
Verified Customer
Other Employees Tagged:
Tony Nguyen
Oct 22, 2026 -
Greenway Kia West responded
Knowing that Tony’s clear communication and proactive updates made your visit smoother means a lot to our service team. We’re pleased Tony could keep you informed and offer alternatives while your Kia Telluride was in for service.
Tony was thorough and efficient as always when I bring my
vehicle in for service
vehicle in for service
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by MARVAD23
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2026 -
Greenway Kia West responded
Your mention of Tony’s thorough and efficient approach highlights the attention we bring to every service on your Kia K4. Knowing you count on this level of care every time means a lot to our service department.
Pleasant staff and very helpful no matter who I get
everytime Nguyen kept me informed during the whole process and followed up with me when I had questions
everytime Nguyen kept me informed during the whole process and followed up with me when I had questions
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by ANTHONYVARGAS1511
Verified Customer
Verified Customer
Other Employees Tagged:
Tony Nguyen
Sep 24, 2026 -
Greenway Kia West responded
Clear communication is at the heart of how our service team operates. Hearing that you found our staff pleasant and helpful during your Kia Carnival Hybrid service means a lot to us. We’re pleased we could follow up promptly whenever you had questions.
Professional, curtious, easy to talk to and everyone was
friendly I’d go back with all my vehicles
friendly I’d go back with all my vehicles
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by BSOPOCY0
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2026 -
Greenway Kia West responded
Thank you for trusting us with your Kia Telluride. It’s great to know our team made your visit so friendly and professional. We look forward to servicing all your vehicles in the future.
My experience was excellent as usual.
Tony always go above and beyond to make sure whatever the issue I'm there for is taken care of. I am forever thankful to be able to be fitted in to t
Tony always go above and beyond to make sure whatever the issue I'm there for is taken care of. I am forever thankful to be able to be fitted in to the busy schedule of Kia Service department when I have unexpected issues, they're always able to take care of the situation in a timely manner.
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by cemediva1
Verified Customer
Verified Customer
Other Employees Tagged:
Tony Nguyen
Jul 23, 2026 -
Greenway Kia West responded
It’s wonderful to know Tony and the Kia service team managed your Sorento promptly and effectively. We’re pleased we could accommodate you on short notice and resolve your issue quickly. We appreciate your trust and look forward to assisting you again.
Love the customer service and how the following up until
my vehicle is returned. Thank
my vehicle is returned. Thank
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by Aj.singh81@live.com.singh81
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Greenway Kia West responded
It is a pleasure to hear that you are happy with the communication and service provided during your time at our facility. I will be sure to share your kind words with our team. We look forward to seeing you at Greenway Kia West in Orlando for your next scheduled maintenance or purchase.
Anas Lazaar
General Manager
Excellent service.
The agent who assisted me was very kind, professional, and efficient. They explained everything clearly and resolved my issue quickly. Overall, a gre
The agent who assisted me was very kind, professional, and efficient. They explained everything clearly and resolved my issue quickly. Overall, a great experience. Just a note for next time: please don’t forget the oil change sticker and the computer system update for the car.
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by minieli3
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2026 -
Greenway Kia West responded
It is wonderful to hear that our service center team provided a kind, professional, and efficient experience. We are committed to delivering exceptional care here at Greenway Kia West as we serve guests from across Orlando and Winter Garden. I will be sure to address your note regarding the oil change sticker and the computer system update with our technicians to ensure your next scheduled maintenance or purchase visit is seamless.
Joel Hernandez
Service Manager
I love Greenway hill west.
I am overly satisfied with your customer service. Jesse is amazing. He kept a line of communications open while I was there. Waiting for my vehicle,
I am overly satisfied with your customer service. Jesse is amazing. He kept a line of communications open while I was there. Waiting for my vehicle, letting me know.We're there at with my vehicle.So i'm forever grateful for that.
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by cemediva1
Jun 08, 2026 -
Greenway Kia West responded
It is wonderful to hear that you are satisfied with the service at Greenway Kia West. I will be sure to share your kind words with Jesse. We appreciate you choosing our service center in the Orlando and Winter Garden area and look forward to seeing you for your next scheduled service.
Joel Hernandez
Service Manager
The service was terrible; during this visit, the advisor
did not explain to me what was wrong with the vehicle.
did not explain to me what was wrong with the vehicle.
More
by Jean Aular
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Greenway Kia West responded
We understand your frustration regarding the lack of clear communication during your visit about what was wrong with the vehicle. Providing a thorough explanation of all necessary work is important to us, and we regret that we fell short of your expectations at our facility. Please visit the dealership or call our main line and ask for me directly so we can resolve this for you.
Joel Hernandez
Service Manager
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