Zayra was knowledgeable and passionate, the the whole
process moved along very quickly, we are very happy
process moved along very quickly, we are very happy
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by meganfigueroa12
Verified Customer
Verified Customer
Apr 04, 2026 -
Greenway Kia West responded
Thank you for sharing your experience. We are thrilled to hear that Zayra was knowledgeable and passionate throughout your visit, and that the whole process moved along very quickly.
It is our goal to be the best car dealership in Central Florida, and we are very happy that you are satisfied with your experience. We appreciate you choosing Greenway Kia West for your automotive needs in the Orlando and Winter Garden area, and we will be sure to share your kind words with Zayra. We look forward to seeing you again for your next visit.
Anas Lazaar
General Manager
Desde mi punto de vistas tienen muy buena atención al
cliente y un excelente servicio
cliente y un excelente servicio
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by Erycastellano2016
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2026 -
Greenway Kia West responded
Muchas gracias por su reseña de 5 estrellas, Ery. Nos alegra mucho saber que, desde su punto de vista, recibió una muy buena atención al cliente y un excelente servicio en Greenway Kia West.
Nuestra prioridad es brindar una experiencia profesional y hospitalaria a todos nuestros vecinos de Orlando, Ocoee y el centro de la Florida. Compartiré sus amables palabras con todo nuestro equipo, ya que nos motiva a seguir ofreciendo lo mejor en cada visita.
¡Esperamos verle pronto para su próximo mantenimiento!
Anas Lazaar
General Manager
Jesse and Gabriel in the Service Department took good
care of my 2025 Kia Seltos vehicle. They are always so helpful and nice to me. I appreciate the great customer service from Jesse, Gabriel, and the
care of my 2025 Kia Seltos vehicle. They are always so helpful and nice to me. I appreciate the great customer service from Jesse, Gabriel, and the entire staff at Kia Greenway West. Thank you and I hope everyone has a marvelous day.
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by MG
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2026 -
Greenway Kia West responded
It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Jesse and Gabriel in our service department took such good care of your 2025 Kia Seltos. Providing helpful and nice customer service to our guests in Orlando and Winter Garden is our top priority, and we truly appreciate your kind words about our entire staff. We will be sure to share your gratitude with Jesse and Gabriel. We look forward to seeing you again for your next Kia service center visit and hope you have a marvelous day as well.
Mark Foster
Service Manager
Awesome experience.
They honored their online price and took care of me in a expedient but excellent customer service manor. Would recommend this dealership over any oth
They honored their online price and took care of me in a expedient but excellent customer service manor. Would recommend this dealership over any other Kia dealership.
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by Rashidihaughton
Verified Customer
Verified Customer
Feb 09, 2026 -
Greenway Kia West responded
Thank you for sharing your awesome experience! We take pride in honoring our online prices and providing excellent customer service in an expedient manner for all our neighbors in Orlando and Winter Garden. It is great to hear that Greenway Kia West is your top choice among Kia dealerships. We look forward to seeing you again for your next visit.
Anas Lazaar, General Manager
Very good blame understanding great deals.
Wonder roll very fast car is favorite valuable love it
Wonder roll very fast car is favorite valuable love it
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by dayvonpoole
Verified Customer
Verified Customer
Sep 29, 2025 -
Greenway Kia West responded
Thank you, Dayvon, for your 5-star review! We’re glad you enjoyed a great deal and a fast, smooth process—and it’s wonderful to hear how much you love your new car. At Greenway Kia West in Orlando, our Kia sales team is committed to making every purchase valuable and stress-free. Enjoy every mile, and we look forward to seeing you again in the future!
— Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com
I thank God for this vehicle you guys were the best I
will always remember those smiley face’s
will always remember those smiley face’s
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by starletta.vinson2121
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2025 -
Greenway Kia West responded
Starletta, thank you for your wonderful feedback. We’re so glad Nada Ammor, Jocelyn Alvarez, Lou Bester, and Ryder Cruz made your Kia purchase experience memorable with their friendly service. We appreciate you choosing Greenway Kia West in Orlando and look forward to seeing you again.
— Anas Lazaar
I gave a low rating because of your service department.
I dropped my car off June 23, and, didn't get it back until Aug 1. I was treated with horrific disrespect! I am a senior and I am in shock over such
I dropped my car off June 23, and, didn't get it back until Aug 1. I was treated with horrific disrespect! I am a senior and I am in shock over such treatment! Unanswered calls, and texts, and, when you did reach someone, disrespect.. You can't leave anyone there a message because it always goes to error.if not for the general manager I do not believe I would've received my car on Aug 1. Because of this treatment I will NEVER buy another Kia.
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by jdecker4321
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2025 -
Greenway Kia West responded
We’re very sorry to hear about your experience and the delay in returning your vehicle. This is not the level of respect or service we aim to provide. I would like the opportunity to discuss this with you directly so we can better understand what happened and work toward making things right. Please contact me at markfoster@greenwayauto.com. – Mark Foster, Service Manager
Aug 14, 2025 -
jdecker4321 responded
I do not see anything to discuss with you. Shame on you for treating people the way you treated me. People need to know what is going on with their vehicles. That is no crime. I was given dates when my car would be ready, I tried and tried to call you, but, had to call the sales department so they could walk over a message from me. Then, when she called back, her response was ( at 3:00 p.m.) "the day isnt over yet is it". I never got a call back, and, had to find a ride there the next day because your system doesnt allow messages to be left. I had to have a "meeting," with 4 of your service team just to get you to check my engine. And thats after i told you my mechanic said it was the engine. When i said that, i was told "you trust a mechanic over Kia technecians?" It was the engine, and, i believe you dragged your feet getting correct information to Kia Corp. to hold up the repair!
Joseph is amazing he got me out of an impossible
situation and got me into a vehicle I never thought I'd be able to get into. This dealership has gone above and beyond what they have to and I don't
situation and got me into a vehicle I never thought I'd be able to get into. This dealership has gone above and beyond what they have to and I don't write a lot of reviews but this place deserved 5 stars for sure.
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by tiffanybolden1
Verified Customer
Verified Customer
Other Employees Tagged:
Joseph Hernandez Bonano
Jul 12, 2025 -
Greenway Kia West responded
Hi Tiffany,
Thank you so much for your incredible review and for choosing Greenway Kia West! We’re thrilled to hear that Joseph Hernandez Bonano and Nada Ammor went above and beyond to help you out of a tough situation and get you into a vehicle you never thought possible. Our team takes pride in providing outstanding service and support for every customer, and your kind words mean a lot to us.
At Greenway Kia West, we are dedicated to making the car buying process as smooth and positive as possible. We truly appreciate your trust and your recommendation.
Thank you again for sharing your experience. If you ever need anything in the future, our team is always here for you!
Best regards,
Anas Lazaar
anaslazaar@greenwayauto.com
We walked away with a deal we were happy with and the
staff were all friendly and helpful.
staff were all friendly and helpful.
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by ANGELINAKAP2
Verified Customer
Verified Customer
Jun 24, 2025 -
Greenway Kia West responded
Thank you for the 5-star review, Angelina! We're so glad to hear you walked away with a deal you were happy with and that our team made the experience friendly and helpful. At Greenway Kia West, making sure our customers feel confident and supported every step of the way is what we’re all about. Enjoy your new vehicle, and thank you for choosing us!
—Greenway Kia West Team
I'm so happy with the service of the advisor Jesse and
all the team of technichians and the porter Mr Ron
all the team of technichians and the porter Mr Ron
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by lcpiscinas
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2025 -
Greenway Kia West responded
We're delighted to hear that Jesse, Ron, and the team provided you with excellent service at Greenway Kia West! Thank you for sharing your positive experience with us.